Reviews from AWS customer

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393 reviews
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    Valentina C.

An amazing tool for Salesforce integration!

  • April 22, 2020
  • Review provided by G2

What do you like best about the product?
It is great, easy to use and is pretty intuitive to setup. A lot of guidance is also available online if you do get stuck!
What do you dislike about the product?
The main issue I have encountered is glitches with bullet points and text formatting. Even copy pasting text into notepad and then copying it into Form Assembly sometimes results in weird things as soon as Form Assembly's bullet points are involved.
What problems is the product solving and how is that benefiting you?
We primarily use Form Assembly to integrate and send data in to Salesforce, both for creating new records as well as updating existing records. The connectors are pretty intuitive to setup and there is a lot of guidance available online if you do get stuck.


    Non-Profit Organization Management

Outreach to students made easier!

  • April 22, 2020
  • Review provided by G2

What do you like best about the product?
FA’s easy to use interface and integration setup with Salesforce
What do you dislike about the product?
It was difficult to complete some steps without direct support (setting up secure parameters).
What problems is the product solving and how is that benefiting you?
Virtual advising with students in K-12


    Non-Profit Organization Management

FormAssembly has enabled TACS to create program registrations and connect that data to SalesForce.

  • April 21, 2020
  • Review provided by G2

What do you like best about the product?
Capturing data and connecting it to our SalesForce instance.
What do you dislike about the product?
Sometimes the documentation/help does not answer my questions for our form building needs.
What problems is the product solving and how is that benefiting you?
Program registration collecting data for SalesForce. Benefit: time savings.
Recommendations to others considering the product:
Sign up for a trial and try it.


    Wendy B.

We use Form Assembly each day in our school and it's an integral part of our operation.

  • April 18, 2020
  • Review provided by G2

What do you like best about the product?
The ease of operation and the intuitive methods make it very user-friendly
What do you dislike about the product?
after deleting, your data disappears, no junk box - but I have managed to retrieve 'lost' information from the Support Team!
What problems is the product solving and how is that benefiting you?
We use Form Assembly in all aspects of school life, from absence to gauging parents' attendance at events. The benefits is having that information to hand almost instantly.


    Erik F.

Easy to Design and Easy to Integrate

  • April 16, 2020
  • Review provided by G2

What do you like best about the product?
FormAssembly allows you to be creative in your form design and to integrate with Salesforce and other Apps.
What do you dislike about the product?
I wish FormAssembly would automatically create PDF version from the form design. Some of the connectors with SF are not as intuitive as you wish they were.
I would also recommend that the Instructions on how to integrate were numbered so that one can follow step by step.
What problems is the product solving and how is that benefiting you?
I use FormAssembly to integrate with Salesforce. We use it to open SF Cases from our constituents. FormAssembly has helped in the automation and improvement of a work process, reducing paper trail, phone calls, allow for on-time updates and transparency.
Recommendations to others considering the product:
If you intend to use FormAssembly to integrate with SF, learn how to configure the connectors in first place and attention to the lookup configs as well.


    Education Management

Even a beginner can look like a pro!

  • April 15, 2020
  • Review provided by G2

What do you like best about the product?
How user friendly it is. When I am stuck or need assistance the icon is there to help
What do you dislike about the product?
I have been fortunate not to have an issue.
What problems is the product solving and how is that benefiting you?
Before we would hand out an evaluation, now we send a link to all that attend and have it all in one document.


    Non-Profit Organization Management

Versatile and easy to use software

  • April 15, 2020
  • Review provided by G2

What do you like best about the product?
Integrates easily with Salesforce, very customizable, extensive documentation and helpful customer support
What do you dislike about the product?
No HIPAA compliance for lower tiered plan, some of the Salesforce connections are clunky
What problems is the product solving and how is that benefiting you?
We use it as an online feedback form system for our workshops, and also use it as a way to ensure all of our data entry is uniform.
Recommendations to others considering the product:
It's definitely worth it if you're integrating with Salesforce.


    Catherine G.

Far too expensive for a small non-profit academic society

  • April 15, 2020
  • Review provided by G2

What do you like best about the product?
Well, the up sides of using it are that you can develop forms without having to worry about configuring a mail server or providing any kind of back-end processing.
What do you dislike about the product?
The form builder, being on the web, is a bit clunky, but unfortunately you have removed the pay-as-you-go plan and we can't afford the other plans - even the cheapest, with 20% off is way too expensive for us - we were spending $25 a year, which was ridiculously inexpensive but the increase is too steep. Why not have something in between?
What problems is the product solving and how is that benefiting you?
Implementation of recaptcha reduced spam to almost zero. Oh, the benefits of FormAssembly were immeasurable. I am struggling with a replacement solution although I expect I'll get it to work in the end.
Recommendations to others considering the product:
Don't use it unless you can afford to pay for it.


    Non-Profit Organization Management

Quick and easy to implement, overall excellent program

  • April 15, 2020
  • Review provided by G2

What do you like best about the product?
The ability to create a form for multiple users all in one place. It is quick and easy to implement and any changes required are also quick to change. The way it integrates with Salesforce is easy to understand and set up. I have created several different forms with great success and i have now created a Survey for feedback on my forms.
What do you dislike about the product?
The only thing I dislike is not being able to format the page layout for the "print" options.
What problems is the product solving and how is that benefiting you?
As a Company we wanted to move away from paper questionnaires and application forms. With FormAssembly we have been able to create an application form for different users and create questionnaires so doing away with paper. We have also been able to use FormAssembly to create a survey to send out to users of our application forms to get feedback, so that any changes can be implemented. The longer I use FormAssembly the quicker I get at implementing the changes required. I would highly recommend it.


    David B.

Unmatched Flexibility

  • April 14, 2020
  • Review provided by G2

What do you like best about the product?
The form connectors free up our business to do what we need to do between SASS platforms. Their Salesforce connector is a lifesaver!
What do you dislike about the product?
I would love to have more visual themes to pick from for the forms.
What problems is the product solving and how is that benefiting you?
Moving and manipulating data between our website and Salesforce, Zoom etc.