FormAssembly Essentials
FormAssemblyReviews from AWS customer
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Overall View of Form Assembly
What do you like best about the product?
I like the ease of data merging with Salesforce
What do you dislike about the product?
The overall view of Form Assembly - I wish it could be updated with a more modern look
What problems is the product solving and how is that benefiting you?
Sometimes when an employee takes a survey in Form Assembly there is an error because they find a way to not put their e-mail address in even though we make it required.
The benefits is how effortlessly it works with Salesforce.
The benefits is how effortlessly it works with Salesforce.
Top Customer Service with a great product
What do you like best about the product?
The customer service is unbeatable. No matter how large or small the issue, they are there to walk you through and show you the ropes. The product is easy to use with some guidance.
What do you dislike about the product?
There is a learning curve with connecting it to Salesforce. However, the customer service has been so incredible, this is a small issue. Unfortunately the payment option does not work with the payment system we utilize in Salesforce. So this is a feature we are currently unable to utilize
What problems is the product solving and how is that benefiting you?
An easy way for our constituents to enroll into our program. It integrates with Salesforce very well with many options on how you want to utilize it. Whether it is updating contact information, collecting membership fees (If it connects with your payment system) or creating new profiles.
Recommendations to others considering the product:
Know what you are looking for and do not be afraid to ask questions. FormAssembly customer service are very honest of what they can and cannot do. They are easy to understand and guide you at your level and are very patient. I had one issue that I could not figure out. They went above and beyond to figure out how to make my request happen. The final product was more then we could have asked for.
Online forms
What do you like best about the product?
User friendly, fairly simple to learn, intuitive.
What do you dislike about the product?
Cannot embed excel, calculations are somewhat arduous to implement, cannot export forms to desired design (i.e. building permits with desired town/company logo.
What problems is the product solving and how is that benefiting you?
able to create an online registration process for parks and recreation department, helped to speed up the sign up process.
A Great Website for Professional Easy to Use Forms
What do you like best about the product?
The many options we have to customize a form.
What do you dislike about the product?
The back end website navigation can sometimes be confusing.
What problems is the product solving and how is that benefiting you?
We are able to collect applicant data much more efficiently. This has greatly reduced staff phone/email processing time. This has also bettered our ability to keep applicant data more current.
reasonable but too expensive
What do you like best about the product?
the interface is preety easy to use
data layout of results is good
data layout of results is good
What do you dislike about the product?
the price
specifically that there is only a one way communication with salesforce eventhough it shouldn't matter
the price of two way communication is too high
specifically that there is only a one way communication with salesforce eventhough it shouldn't matter
the price of two way communication is too high
What problems is the product solving and how is that benefiting you?
getting data from people i later incourage to donate
Recommendations to others considering the product:
try FormTitan First
Fantastic tool for extending the salesforce webform functionality
What do you like best about the product?
record lookup and update/create multiple records functionality by decision tree, pre-fill functionality, formula functionality, the ability to use formulae in the redirect url to drive users of multi-stage forms (multiple forms stacked with prefill data moving between one to the next) to take users in different directions depending on their answers to certain questions
What do you dislike about the product?
inability to set required status on conditional fields based on if they are presented or hidden
What problems is the product solving and how is that benefiting you?
interaction with prospects and customers with field mapping directly into salesforce records across multiple objects
Recommendations to others considering the product:
the best tool I've found for extending webform/salesforce functionality beyond the standard W2L & W2C provided by SFDC
Simplicity at its best!
What do you like best about the product?
Love how quickly I got my 1st form to my customers. Faster solutions means I get data back faster and in turn my company is willing to invest in the product for longer terms.
The integration into Salesforce is the real value for me. Having the ability to pre-populate data puts this product above the rest!
The integration into Salesforce is the real value for me. Having the ability to pre-populate data puts this product above the rest!
What do you dislike about the product?
Won't lie - it took a couple of attempts to get my link working with id's in Salesforce and the documentation seemed a little out of date. Or perhaps I couldn't find the correct article in the help portal.
What problems is the product solving and how is that benefiting you?
Creating cost effective surveys for my customers in Salesforce was a big highlight. Having the ability to integrate these with workflows.
Pretty soon we will be using the solution to assist our customers with onboarding and their submission of documents. This will present a better experience for customer and will get a faster turnaround time with contract submissions as admin will have the files automatically allocated to an Account.
Pretty soon we will be using the solution to assist our customers with onboarding and their submission of documents. This will present a better experience for customer and will get a faster turnaround time with contract submissions as admin will have the files automatically allocated to an Account.
Recommendations to others considering the product:
I fully have recommended this to others in the past when working on other projects and will continue to do so in the future.
The cost saver is a huge benefit of this product - especially in South Africa where a lot of Salesforce integrations are frightfully expensive. The fact that this product simply works like a dream adds to a well rounded experience.
The cost saver is a huge benefit of this product - especially in South Africa where a lot of Salesforce integrations are frightfully expensive. The fact that this product simply works like a dream adds to a well rounded experience.
Flexible, thoughtful, scalable integration of outside data to Salesforce
What do you like best about the product?
Forms are flexible, thorough, (and fun). I like that you can iterate through a project and test various parts of it including prefill and updating data to salesforce. Support is friendly and helpful.
What do you dislike about the product?
Some complex reach-goals couldn't be easily met with the product out of the box - such as requiring the first of a potentially repeating field set.
What problems is the product solving and how is that benefiting you?
Scaling our operation; empowering our customers to enter their data their way, ending up with clean, first-hand information reported with as few mistakes as possible.
Recommendations to others considering the product:
Develop a clear use case that affects your bottom line or eliminates some inefficiencies right out of the gate - a quick win to demonstrate value.
Clunky at first but worth it
What do you like best about the product?
ability to mediate duplicates in Salesforce with validation and integration
What do you dislike about the product?
CSS styling by FormAssembly is difficult to overwrite, styling in general is not straight forward
What problems is the product solving and how is that benefiting you?
Web2Lead data collection with the ability to check for existing records, offilne forms for events, pre-fill for quick validation by end user
Fantastic form builder with tons of features
What do you like best about the product?
I can use FormAssemby for all my form needs. Drom a simple few questions to multiple forms connected together, it's got it all! I don't need any other form building products with FormAssembly. We have cancelled all our other subscriptions.
What do you dislike about the product?
I can't do multiple parent child combinations without running into issues. I can't go back and edit the connected fields. Only one connection shows up in the menu.
What problems is the product solving and how is that benefiting you?
I am collecting data for Salesforce CRM and for users around the university. I keep finding new ways to use Formassembly.
Recommendations to others considering the product:
It can do everything you would need so you will love it
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