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389 reviews
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External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Easy to use form builder for Salesforce

  • December 05, 2017
  • Review provided by G2

What do you like best about the product?
Love that we can quickly and easily build a form for pushing data both in and out of salesforce. Oftentimes I have clients looking for an complex form building tool and I point them to FormAssembly. Other times, I have clients looking for an easy to use form building tool for their end users, and I also point them to FormAssembly! Mapping data is super simple, as well as building complex conditional pieces of forms.
What do you dislike about the product?
Bringing in more than 10 records in a prefill becomes unusably slow. I always wish picklists would sync with Salesforce picklists so adjustments don't have to be done in both places.
What problems is the product solving and how is that benefiting you?
We have used this mostly for event registrations and support requests, within the higher ed space in my consultancy, but we use it for Request for Information regularly, as well as event attendance, and other miscellaneous forms. Time to live is extremely quick!


    Higher Education

Robust connectors to salesforce

  • December 05, 2017
  • Review provided by G2

What do you like best about the product?
Support is very solid and quick to respond. You can connect to almost anything in Salesforce and manipulate the data the way you want.
What do you dislike about the product?
UI has improved in recent years, but is still weak compared to competitors
What problems is the product solving and how is that benefiting you?
We use it for application forms that feed into Salesforce.


    Computer Software

Does exactly what I need

  • December 05, 2017
  • Review provided by G2

What do you like best about the product?
I like the ease of use! The user interface is clean and new users can get up to speed with little training.
What do you dislike about the product?
I really tried and I can't think of anything to dislike!
What problems is the product solving and how is that benefiting you?
Getting data into Salesforce can be tricky. Never mind the risk of creating duplicate records. With FormAssembly, creating a form that's smart enough to update rather than creating a new record!


    Martin C.

Very flexible and reliable

  • December 05, 2017
  • Review provided by G2

What do you like best about the product?
Connectors, endless possibilities to expand functionality and API.
What do you dislike about the product?
Lack of nice preformated templates. More moderm templates
What problems is the product solving and how is that benefiting you?
Feeding info from Form Assembly into CRMs and other programs,
Recommendations to others considering the product:
Solid platform


    Higher Education

FormAssembly is great!

  • December 05, 2017
  • Review provided by G2

What do you like best about the product?
My favorite feature is the FormAssembly iOS app; my recruiters can have prospects fill out info electronically and sync it later when wifi is abundant. No more hard to read hand writing or manual uploads.
What do you dislike about the product?
The logic for syncing with Salesforce is a little complicated. You would want a well-versed admin to set that up for users.
What problems is the product solving and how is that benefiting you?
We use it for online event registration and onsite prospect registration. It cut down a lot of time for our recruiters and helped us get better info in a more timely manner


    Mary Ann C.

Lots to learn, but lots of tutorials available.

  • December 05, 2017
  • Review provided by G2

What do you like best about the product?
That there were tutorials available for me to teach myself.
What do you dislike about the product?
That I did not learn right away that form assembly could 'pull' fields from Salesforce instead of having me create fields that would later need to be mapped to Salesforce fields. I think if our consultant had told me this first - and had me wait to start building forms until he had built the fields/tables in Salesforce, it would have been less work.
What problems is the product solving and how is that benefiting you?
None so far, but I am told that once it's up an running, information entered by our clients will automagically be copied over to their files in Salesforce - one less opportunity for typos transferring information by hand.


    Computer Software

Great form builder

  • December 05, 2017
  • Review provided by G2

What do you like best about the product?
Easy integration with Pardot. Easy form builder that requires almost no code at all. Anyone can build a form within seconds.
What do you dislike about the product?
Limited design templates that fits the modern developer. Sometimes I would need to build lots of customization in order to get to the design I want.
What problems is the product solving and how is that benefiting you?
Building forms with pardot and using form handlers. FormAssembly makes it easy to integrate with Pardot. Also a way to organize the forms on one platform allows me to organize the forms in a cluttered free way.


    Paul B.

Form Assembly - great way to collect Salesforce data

  • December 05, 2017
  • Review provided by G2

What do you like best about the product?
Reliable Salesforce connection for collecting data from websites
What do you dislike about the product?
Everytime I edit a connector it seems like it disconnects. very inconvenient
What problems is the product solving and how is that benefiting you?
Collecting mailing list information via webpage
Recommendations to others considering the product:
Useful for many solutions


    Non-Profit Organization Management

Operation Director

  • December 05, 2017
  • Review provided by G2

What do you like best about the product?
Automated emails when there is a submission
What do you dislike about the product?
I wish there was a way to pull information for populating fields
What problems is the product solving and how is that benefiting you?
we are collecting applications, and have acustomized system in SFDC.


    Education Management

Missing functionality with SFDC

  • December 05, 2017
  • Review provided by G2

What do you like best about the product?
Connectors with Salesforce are great and it's easy to use.
What do you dislike about the product?
Cannot administer a survey direct from FA to individuals which is a critical functionality that SurveyMonkey and Qualtrics offer. FA is also not as pretty!
What problems is the product solving and how is that benefiting you?
We collect considerable program data from our clients (teacher residencies) which we and they use for continuous improvement.