FormAssembly Essentials
FormAssemblyReviews from AWS customer
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Great way to manage data going into Salesforce
What do you like best about the product?
The conditional question capabilities are amazing and far surpass surveymonkey and googleforms.
The Salesforce connectors are invaluable!
The Salesforce connectors are invaluable!
What do you dislike about the product?
Some of the backend UI are dated- like the connectors.
What problems is the product solving and how is that benefiting you?
I use formassembly primarily to flow information into Salesforce live for registration, signups and surveys
Best tool to integrate into Salesforce
What do you like best about the product?
The salesforce connector is excellent. It allows you to build complex flows and update records easily. Also, the possibility to calculate and formulate fields is very useful.
What do you dislike about the product?
That it does not have the ability to integrate with other tools. I would really like a connector with Zapier.
What problems is the product solving and how is that benefiting you?
Automatically create and update records in salesforce.
We are bale to successfully integrate with Salesforce
What do you like best about the product?
We love to connect it to Salesforce, and it is dynamic when customizing the form for our customers. It is a little bit of a learning curve, but it is easy to be proficient here.
What do you dislike about the product?
I want to be able to integrate Java Script in a better way. I would love a better editor that is more dynamic since it is hard to create more complex forms because of this feature.
What problems is the product solving and how is that benefiting you?
We can create enrollments for our programs automatically, we get our Database super clean, and it is easy to customize what kind of data we require.
Easy to use app to help my org collect data
What do you like best about the product?
The ease of creating professional looking surveys and the ease of adding to emails and website. Lots of Intergration with other applications.
What do you dislike about the product?
Connecting to other applications like Salesforce could be a challenge, but not a dealbreaker.
What problems is the product solving and how is that benefiting you?
Ability to create surveys to collect data.
A great tool to quickly build Questionnaire
What do you like best about the product?
- The point-and-click tools used to build forms are very user-friendly.
- In the latest release FA team has added support bubbles to understand the functionality for using a particular option which is very helpful for beginners.
- I had a good experience with chat support agents who are knowledgable to understand the issue and provide assistance.
- In the latest release FA team has added support bubbles to understand the functionality for using a particular option which is very helpful for beginners.
- I had a good experience with chat support agents who are knowledgable to understand the issue and provide assistance.
What do you dislike about the product?
It will be more valuable if more training materials (Ex: youtube videos) are posted on how to use various features and also for some complex functionality
What problems is the product solving and how is that benefiting you?
The filtering options in connectors are helping a great deal.
Nimble form development tools to meet your business needs.
What do you like best about the product?
The simple interface, robust connection options, and flexible configuration sets FormAssembly apart from other tools I've used. The Salesforce connector alone has allowed me to deliver solutions to meet a variety of needs.
What do you dislike about the product?
The inability to test forms in a test environment and push to production has provided some limitations on already published forms.
What problems is the product solving and how is that benefiting you?
FormAssembly currently meets many needs. It serves as a tool to capture reports from the community, the application for admission to a university, a post-graduation survey tool, and much more.
A good tool, a bit expensive with non existant support
What do you like best about the product?
Does what it says on the tin. supercharged form builder that simplify integrations with a lot of tools.
What do you dislike about the product?
Support is non-existant. An account manager follows you until you sign up, but past that point, you are on your own. If you have an issue with billing, you are on your own. The support redirects you to a different department with a dedicated email address and you can send as many emails as you want, you won't receive a response. Escalating does not help; you will not receive a response either.
On top of that, the product is rather pricey. the market is full of similar tools and it seems that it is mostly popular amongst Salesforce users who are used to paying a premium for everything. That would be fine if the support was reflecting that...
On top of that, the product is rather pricey. the market is full of similar tools and it seems that it is mostly popular amongst Salesforce users who are used to paying a premium for everything. That would be fine if the support was reflecting that...
What problems is the product solving and how is that benefiting you?
No code form builder
CRM Connection is a Lifesaver
What do you like best about the product?
The connection and the depth that you can send values to our Salesforce.
All of the question/response logic that you need.
The simplicity of being able to create new forms and being able to duplicate existing forms.
All of the question/response logic that you need.
The simplicity of being able to create new forms and being able to duplicate existing forms.
What do you dislike about the product?
I have limited understanding of Syntax so it would be good if there was another way to manage this
When forms are embedded onto our websites the styling is muddled - would be great if it was easier to manage styling from TFA end
I would love it there was the ability to create custom quizzes (or make it easier to do) that presented question & answer, and then right/wrong before going to next question.
When forms are embedded onto our websites the styling is muddled - would be great if it was easier to manage styling from TFA end
I would love it there was the ability to create custom quizzes (or make it easier to do) that presented question & answer, and then right/wrong before going to next question.
What problems is the product solving and how is that benefiting you?
Creating and optimising online forms for CRM acquisition and lead generation
Online engagement to drive longer time on website
Online engagement to drive longer time on website
Perfection, there isn't much I can't do with FA
What do you like best about the product?
Pushing to multiple objects at the same
What do you dislike about the product?
Time. Being able to use formulas and Javascript
What problems is the product solving and how is that benefiting you?
Building out an event management form using FA
Powerful Integrated Form Creation Tool
What do you like best about the product?
FormAssembly does an excellent job with Salesforce in particular. The pre-fill and post-submission connectors are exceptional and allow us to supplement or expand website functionality in very valuable ways. That it's so configurable to these ends is without a doubt the most valuable element of this tool for us.
What do you dislike about the product?
Connectors can be confusing to configure and troubleshoot. Other issues are conditional and dynamic fields - specifically that you cannot make things conditional based on text values easily. This makes it challenging to architect dynamic forms that don't use structured data types.
What problems is the product solving and how is that benefiting you?
FormAssembly is the tool we use to bridge gaps in website functionality. It can serve as a testing ground for features that we are considering making a part of our suite of website features - things like registration to events as a group, for example. The automation components allow it to be used as an MVP product but still integrate.
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