What do you like best about the product?

Been using last9 as logging, alerts and monitoring at our mid sized SAAS app. It has a lot of features you would want in observability tool. We mainly use it for logging, tracking throughput of endpoints and creating alerts for each team based on endpoints they monitor. It has a single pane for logs, traces, and metrics, removing the need for multiple tools, you don't have to invest in separate tools to do all this. Support is also excellent, their team is readily available whenever needed with 1:1 support.

What do you dislike about the product?

We wanted some error monitoring on fronted, which they plan to launch soon.

What problems is the product solving and how is that benefiting you?

It solves problems related to observability for our SAAS app. We use it to store, filter, analyse logs. Create dashboards related to performance and throughput. We also use to create alerts when things are off.