Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Clear and consistent access management for a wide range of services.
What do you like best about the product?
Opal makes managing access to a wide range of services simple and consistant. Its UI is clear and intutive requring minial end user documentation. Functiuonality is continuously updated based on customer feedback.
What do you dislike about the product?
None to report. This might sound fishy, but it is the case!
What problems is the product solving and how is that benefiting you?
Opal allows our team to grant managed access to range of services in a clear and consistent manner, to the point only one doc is needed to cover hundreds of different resuorces for end users. It has performend reliably for over a year and a half, even migrating between different kubernetes clusters with zero issues. Configuration management via Terraform has performed reliably as well. The product feels good in the hand and easy to learn.
- Leave a Comment |
- Mark review as helpful
Finally a Modern IAM Platform!
What do you like best about the product?
Opal allows me to define what least privilege looks like and ensure its consistently enforced. This is the first product i've seen that enables deep, granular, zero trust access management.
What do you dislike about the product?
Using Opal requires that administrators genuinely care about least priviledge in their organizations. The product provides all the tools necessary, but you will need to understand who owns what, setup the necessary approvers, and ramp up on the product.
What problems is the product solving and how is that benefiting you?
Opal helps us both understand, and action user access. Before using Opal engineering access was generally over-provisioned, long lived, and obscure. After switching to Opal we were able to understand exactly who had access, who needed, and why.
Free up your dev teams to dev
What do you like best about the product?
Opal has re-thought traditional access management. They enable self-service like many products, but they take a unique approach and also provide the related capabilities (monitoring and auditing) to make it a fully-featured solution. This frees up our development teams to do more value added work.
What do you dislike about the product?
Opal is great for developers and technical teams but can be a little difficult for non-technical end users. If they can simplify the user experience there will be no use case that they can't address!
What problems is the product solving and how is that benefiting you?
Our primary use case is access to AWS. We have >90 AWS accounts, >60 permission sets and >150 AD groups - managing that was becoming impossible. Opal is helping us simplify the access management process for AWS as well as enable self service to get the developers out of the loop.
Opal is the best PAM solution to meet our very specific security requirement
What do you like best about the product?
Opal has an intuitive UI and request workflow for end users, with complete control for administrators to define multiple request flows with mutiple stages, which can be configured via Terraform IaC. The Opal team have been excellent in understanding our requirements, providing details of how Opal can meet them and in the odd case where it couldn't have added features to ensure Opal could do what we needed.
What do you dislike about the product?
While the UI is excellent there could be more options to filter when searching through large data sets and for the search criteria to persist between page loads, for example when trying to find a specific AWS account in a list of hundreds.
What problems is the product solving and how is that benefiting you?
Opal is allowing us to decouple our IdP from AWS, access to AWS via Opal allows an MFA challenge (which is seperate from our IdP MFA challenge) at connection time and gives users just in time access, this gives us an improved security posture in separating our business IT from our customer facing services and data.
Smooth UI, support docs could be better
What do you like best about the product?
UI is smooth and clear to use. It's straightforwar to request access.
What do you dislike about the product?
* Documentation could be better with explicit examples, including in-app prompt and api docs
* Users are not able to click links to go to the apps from Opal
* Users are not able to click links to go to the apps from Opal
What problems is the product solving and how is that benefiting you?
Access control
Game changer in enterprise access management
What do you like best about the product?
The Opal product is a game changer for us in enterprise access management. However, Opal as a partner is the thing we like the most when considering to continue working with the company. Opal is both a fantastic prodct and the Opal team is a fantastic partner.
What do you dislike about the product?
We have not had any issues working with Opal that we haven't been able to resolve via the customer feedback and product development processes.
What problems is the product solving and how is that benefiting you?
Opal solves our complex enterprise access management, request, and review challenges. In addition, Opal has been very helpful in supporting employee onboarding and offboarding functions.
Opal has become a core pillar of our IAM strategy and is the primary method of granting access
What do you like best about the product?
Onboarding a variety of access patterns (Okta groups, AWS IAM roles, SSH access) in a flow that allows both technical and non-technical users to access resources smoothly.
What do you dislike about the product?
We leverage custom integrations with Opal, which is still an evolving part of their product. It allows us to integrate with our own internal API platforms, but it lacks stable documentation.
What problems is the product solving and how is that benefiting you?
We built our own, in-house approvals system to track sensitive resource approvals. Opal has replaced this tool and exceeded its capabilities. We want to grant temporal access to every resource at our company, not just a handful of resources. This helps us meet PCI, SOC, and ISO compliance.
First few weeks using Opal
What do you like best about the product?
Love the ability to quickly request access to nearly all of our resources, removing the need to reach out to specific people. Being able to view the progress of an access request and who is required to grant access is great.
What do you dislike about the product?
I think Opal definitely has some room to improve in their CLI and UI experiences. The CLI tool needs to be more flexible to allow for user to better integrate it into their workflows.
What problems is the product solving and how is that benefiting you?
Provides quick and easy access to different engineering resources.
Critical app for robust access management!
What do you like best about the product?
Opal has been a great cornerstone for our identity and access program, enabling robust authorization controls in a super user-friendly manner. It's super easy to review and approve requests right from slack.
Opal makes a great combo with Okta, the ability to grant tiles behind certain approvals or rotating on-call schedules is amazing for reducing the risk of privileged accounts. Plus, the access review feature helps make auditing a breeze!
Opal makes a great combo with Okta, the ability to grant tiles behind certain approvals or rotating on-call schedules is amazing for reducing the risk of privileged accounts. Plus, the access review feature helps make auditing a breeze!
What do you dislike about the product?
The webhook functionality is great for apps that aren't behind SSO but requires some extra overhead to set up custom functions for applications to manage access which can slow down onboarding new apps.
What problems is the product solving and how is that benefiting you?
Identity and access management, especially around privileged access to systems that require administrative approval before granting. Opal gives us an extra layer of security in ensuring least privileges when accessing systems.
A very useful tool that manages inventory of resources and permissions to it.
What do you like best about the product?
It has built in integrations with AWS , mongo and several other commonly used tools
What do you dislike about the product?
The UI is a bit messy and it will help to have finer grained controls on approval process like: require manager approval require FIDO approval , multiple approval. ALso the webhook solution for custom integrations needs to be per resource.
What problems is the product solving and how is that benefiting you?
Temporal access to resources Just in time provisioning with consent from resource owners is a big win.
showing 1 - 10