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Reviews from AWS customer

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53 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Tej D.

Impressive Automation and Easy Cloud Integration with Deep Threat Protection

  • March 20, 2026
  • Review provided by G2

What do you like best about the product?
Its automation feature is very impressive. Integration in the cloud is very easy. Central management system with deep threat protection.
What do you dislike about the product?
All the things are nice features are also good, but it is costly. and the learning curve is steep.
What problems is the product solving and how is that benefiting you?
Cybersecurity. Packet tracing and log monitoring. Threat detection.


    Phakedi Mphela

Advanced threat analytics have strengthened compliance efforts but licensing and SIEM need work

  • March 16, 2026
  • Review provided by PeerSpot

What is our primary use case?

I deal with Barracuda WAF-as-a-Service and usually recommend it for private and government companies.

What is most valuable?

The automatic security updates are excellent. These updates help our customers transition smoothly between interface versions. We started with an old Barracuda interface, implemented everything there, and then moved to the new interface, which is very good and helpful.

Barracuda WAF-as-a-Service's real-time attack detection feature has improved our customers' threat response strategies significantly.

I have found value in the actionable analytics provided. Our customers have seen benefits such as access to a lot of data and the ability to analyze real-time threats through the actionable analytics.

What needs improvement?

I assess the impact of Barracuda WAF-as-a-Service on compliance efforts regarding security events as good in terms of compliance, although there are a few issues. There is one issue regarding local data storage, as they do not have that capability, and we are storing the data in another foreign country, which is against the law. Data is supposed to be within the South African border.

In my opinion, the main direction for improvement should be around the licensing part, as it should not be quite complex. The price of their licensing model is a bit steep. However, for other features such as web application threat detection and data compliance, they are very good, especially for application trafficking and caching. The pricing and SIEM integration sometimes create challenges, and we need to get professional help with those areas.

For the next release, Barracuda WAF-as-a-Service should include advanced APIs and perhaps AI-driven detections. They can improve the integration with SIEM and SOAR.

For how long have I used the solution?

I have been working with Barracuda WAF-as-a-Service for quite a few years.

Which other solutions did I evaluate?

There are competitors to Barracuda WAF-as-a-Service. Depending on a client's requirement, I would recommend it, but there are competitors such as F5 and Cloudflare, and it depends on what the client wants. Sometimes, clients might want a firewall and choose something like Fortinet or Cisco secure firewall.

What other advice do I have?

The price of their licensing model is a bit steep, but for other features such as web application threat detection and data compliance, they are very good, especially for application trafficking and caching. I am happy with it; it is just that the pricing and SIEM integration sometimes create challenges, and we need to get professional help with those areas.

Implementing Barracuda WAF-as-a-Service is quite complex, and you need to have substantial knowledge in this area. I rate Barracuda WAF-as-a-Service an overall score of six.


    Verified User

Dependable Network Protection with Great Support

  • February 10, 2026
  • Review provided by G2

What do you like best about the product?
I find Barracuda CloudGen Firewall valuable for monitoring and controlling our network traffic. The technical support is always top notch and available, which really helps us. The initial setup was very easy, making it straightforward right from the start.
What do you dislike about the product?
I think an improvement could have to do with having some sort of log review by AI to determine if there are issues with the firewalls that are not being seen with the monitor.
What problems is the product solving and how is that benefiting you?
Barracuda CloudGen Firewall provides a single portal for firewall protection information and supports the monitoring and controlling of our network traffic.


    Rajan S.

Simplified Control Centre Management with Powerful SDWAN TINA Tunnel

  • February 05, 2026
  • Review provided by G2

What do you like best about the product?
1. Simplified Management using control centre.
2. Separate management and data plane.
3. SDWAN feature with TINA Tunnel
What do you dislike about the product?
1. Frequent software update causing service inconsistency.
2. Complex Configuration for new users.
What problems is the product solving and how is that benefiting you?
1. Branch to Central Side connectivity dependency on the pure MPLS based Technology to use of Any broadband connectivity for Site to Site SDWAN VPN tunnel.
2. Simplified management for Enterprise grade network infra.


    Nar Kaji G.

Advanced Security + SD-WAN with Centralized Management and Strong VPN

  • February 05, 2026
  • Review provided by G2

What do you like best about the product?
1. Advanced Security features(IPS, Web Filtering, antimalware) along with SDWAN.
2. Cetralized Management(Seperate data and management plane)
3. VPN, SDWAN along with its own TINA VPN tunnel has added advantages.
What do you dislike about the product?
1. Licencing and subscription model quite expensive.
2. Bugs on SDWAN features with friquent software update for bug fixing seems inconsistent.
3. Initial configuration seems quite complicated.
What problems is the product solving and how is that benefiting you?
1. Branch to Central side connectivity made easy by using any broadband connection rather than depending on traditional MPLS based connectivity.
2. Clear visibiltiy of the traffic on each firewall.
3. Centralized management using controller helps efficient management.


    Tarandeep Kaur

Security management has reduced ransomware risk and now protects cloud workloads efficiently

  • January 05, 2026
  • Review from a verified AWS customer

What is our primary use case?

We primarily use Barracuda WAF-as-a-Service for raising security incidents by proactively blocking malware, ransomware, and phishing attacks to reduce breach risk and response time. Apart from that, we use it for streamlining added sites without performance drops, which also helps to support the growth of our teams. Additionally, we reduce hardware costs by decommissioning on-premises firewalls during our cloud migration with minimal disruption and a familiar UI for quick adoption.

When I mention reducing breach risk and streamlining added sites, there is one specific case I want to tell you about where Barracuda WAF-as-a-Service helped us directly. About three to four months back, there was a ransomware attack where it reportedly sent notifications to the admin panel, and Barracuda blocked the malware and phishing attack, sharing an advanced report with our team. This allowed us to directly contact the team, minimizing the risk of data breach. This was one case where we observed the benefits, and there have been multiple instances since we started using it.

What is most valuable?

The best features that Barracuda WAF-as-a-Service offers are an intuitive centralized dashboard, allowing us to manage policies, Internet protocol servers, antiviruses, anti-DDoS attacks, and traffic shaping across multiple sites. This feature enables seamless scaling of our environments, especially as we work within Amazon Web Services. Additionally, real-time threat intelligence helps us to detect threats in real-time. Another major feature I love is application control and VPN support, providing granular visibility and protection without needing separate appliances.

The centralized dashboard is helping us streamline visibility across our admin panels and provides site-to-site visibility deployed directly to our AWS environment, securing VPC traffic and ensuring the firewall is in place. The real-time threat intelligence is an advanced feature helping us track real-time attacks, such as anti-DDoS attacks, ransomware, or viruses that can compromise system integrity. Through the intuitive centralized dashboard, we can manage policies and set rules, assisting us effectively.

What needs improvement?

I see that cost can be a limitation for small businesses. Additionally, if they can provide more advanced features and customization for specific use cases, that would be beneficial. Apart from that, I do not feel there are any other problems. From our perspective, there is not an issue. All the data I have shared is in favor of Barracuda because the ROI they have given us is tremendous, and they are doing really well in terms of product, scalability, and service. We have seen that it is a great solution with no issues from our end.

For how long have I used the solution?

I have been working in my current field for more than ten years.

What do I think about the stability of the solution?

Barracuda WAF-as-a-Service is definitely a stable solution, and I give it a ten out of ten as we have not faced any downtime, crashes, or lag.

What do I think about the scalability of the solution?

Scalability is good for Barracuda WAF-as-a-Service; we can scale up or down based on our needs, as it comes with this model directly from the AWS Marketplace, which is really great.

How are customer service and support?

Customer support for Barracuda WAF-as-a-Service is rated ten out of ten. We had an incident requiring direct support, and the representatives were really helpful, resolving our query within forty-five minutes, so it stands at ten out of ten for me.

Which solution did I use previously and why did I switch?

We did not use any other solution prior to Barracuda WAF-as-a-Service; this is the first time we have used this service.

How was the initial setup?

The initial deployment of Barracuda WAF-as-a-Service was really smooth. The team collaborated with our team and assisted with configuration. As we use a pay-as-you-go model, the licensing and every detail is managed well, backed by the AWS Marketplace, making it an excellent experience. Everything from provisioning to policies was set up on time, so my initial deployment experience was very positive with no issues at all.

What about the implementation team?

The integration of Barracuda WAF-as-a-Service with other AWS services is seamless. Whatever services we are using with it, including non-related software, it integrates excellently. We have not faced any downtime, crashes, or lags while using this solution.

What was our ROI?

Barracuda WAF-as-a-Service has positively impacted our organization by reducing cyber threats like ransomware and phishing by ninety-five percent. This is a significant thing because we have seen a major drop in those numbers. Earlier, we faced many threats, but now I can say we see ninety to ninety-five percent fewer attacks. Additionally, centralized management has decreased by twenty-two to thirty percent, and costs related to avoiding breaches have decreased by at least seventy percent. On the ROI side, proactive blocking has led to efficiency gains and bandwidth optimization, boosting productivity and reliability for our distributed teams by thirty-three point eight percent.

The reduction in cyber threats and the increase in productivity I mentioned earlier are measured based on incident reports. Barracuda provides good data, and as I have said, it offers a clear dashboard where we can track progress. This data is a collective set from our admin and other teams closely working with engineering and other departments.

We have seen a return on investment of at least a million dollars, which could have been lost due to data breaches or attacks on the organization by effectively blocking threats. The downtime has decreased significantly, and our efficiency has improved by twenty-two point five percent thanks to real-time monitoring and traffic optimization. Additionally, we have reduced hardware costs by fifty percent by decommissioning on-premises firewalls during cloud migration with minimal disruption and a familiar UI for quick adoption. Productivity has increased as teams can focus more, leading to a rise of forty to fifty percent.

What's my experience with pricing, setup cost, and licensing?

The metering and billing experience is really good because it operates on a pay-as-you-go model through hourly AWS billing, which includes features like the firewall and VPN. We also have a buy-your-own licensing option, which we do not utilize, sticking to AWS billing. This system allows us to pay only for what we use, saving a lot of money, so I give it a ten out of ten as it is both a money and time saver for the organization.

The pricing, setup cost, and licensing not only follow the same pay-as-you-go model but are also billed hourly by the AWS Marketplace. We select it based on our requirements, scaling up or down accordingly. This flexibility is how we have chosen this model.

Which other solutions did I evaluate?

Before selecting Barracuda WAF-as-a-Service, we evaluated other options, including AWS Network Firewall, Palo Alto Network VM-Series, Fortinet VM, a Force Firewall, and pfSense.

What other advice do I have?

I rate Barracuda WAF-as-a-Service a five out of five overall. The reason I choose five out of five is that all the things I have mentioned earlier represent a great solution for our organization. It has effectively blocked malware and phishing attacks while optimizing bandwidth for our development environment. The deployment to our client network segmentation was really great, and the SD-WAN integration with on-premises and auto-scaling clusters for loads has been working well in our Agile ceremonies. Moreover, it leverages hybrid environments, helping to reduce unauthorized access during our CI/CD pipelines and ensuring compliant data flows.

I advise anyone looking for dedicated protection for their organization, aiding in threat prevention and unifying the threat management system with high performance at low cost, to go for Barracuda WAF-as-a-Service. They are a really good service.


    Nobi H.

User friendly and secure SASE system

  • March 27, 2025
  • Review provided by G2

What do you like best about the product?
The best thing I like about the Barracuda Cloud Native SASE is the zero trust network access, integrated secure gateway.
What do you dislike about the product?
There is nothing particular that I dislike about it.
What problems is the product solving and how is that benefiting you?
It Help me with Zero trust network access which is really important for Remote access for my organization.


    Ishan C.

Barracuda Advanced Secuirty Features

  • March 25, 2025
  • Review provided by G2

What do you like best about the product?
Barracuda has provide different advanced features such as strong Threat Intelligence, secure access control as well as firewall protection for your organizations. Also it is provide user friendly dashboard for the management purposes. Additionally the customer support also the best.
What do you dislike about the product?
When talk about the pricing, it is little bit increasing apart from the similar products in the market.
What problems is the product solving and how is that benefiting you?
The business challenge within the organization is the use of sensitive data and information. We aim to prevent cyber threats and attacks, and the Barracuda Cloud-Native SASE solution helps protect sensitive applications by preventing these relevant cyber threats and attacks.


    Tharindu S.

Provide the Advanced threat Protection capabilities

  • March 19, 2025
  • Review provided by G2

What do you like best about the product?
The Barracuda Cloud_Native SASEe Advanced threat protection of ensure the secure access for all devices and users. It mitigate the different type of malware, ransomware and phishing attacks. and given the user friendly and centralized management system. then user can easily manage , control the policies and monitor the system. and also given the smooth integration and easy scale.
What do you dislike about the product?
Compare to other competitor product, barracuda is cost cost effective, but small business want SD-WAN and security features subscription model expensive.
What problems is the product solving and how is that benefiting you?
mitigate the ransomware , phishing and malware threats for effective company business.

benefits of reduce the cyber threats and attacks , ensure the protect the data security in the organization


    Computer & Network Security

A Solid Choice for SASE: Barracuda Delivers

  • March 16, 2025
  • Review provided by G2

What do you like best about the product?
Ease of Use: The initial setup was surprisingly straightforward. The documentation provided by Barracuda was comprehensive, making the integration process much smoother than I anticipated. Setting up secure access for remote employees was quick and efficient, which was a big plus for our team.

Security Features: Security is paramount for us, and Barracuda SASE does not disappoint. The platform comes equipped with robust threat protection mechanisms, including real-time monitoring and automatic threat intelligence updates. I feel much more secure knowing our data is well-guarded.

Flexibility and Scalability: As our organization has grown, we've added more users and locations. Barracuda SASE has handled this expansion seamlessly. The ability to scale without a hitch has allowed us to adapt our network architecture easily.
What do you dislike about the product?
While the basic features are user-friendly, I've found that some of the more advanced settings can be complex. There were a few moments where I had to dive deep into the user manuals or reach out to customer support. A bit more intuitive design or additional tutorials on these features would enhance the experience.
What problems is the product solving and how is that benefiting you?
Barracuda Cloud-Native SASE has been a valuable addition to our cybersecurity toolkit. Its strengths in security and user experience outweigh the minor drawbacks I've encountered. I would recommend it to companies looking for a reliable SASE solution that prioritizes security and ease of management.