What do you like best about the product?

Vanta is an excellent compliance platform - easy to use, very intuitive, and fully equipped for audit preparation. I have no previous experience in compliance and I found the amount of work overwhelming, especially for a SME SaaS company, but Vanta literally made my life easier! I absolutely love the pre-built policy templates, the automated tests and the clear and detailed guidance for submitting evidence. The variety of integrations also allows to connect tools that can then be monitored automatically. It is a tool that facilitates continuity in compliance work without losing track of the implemented and pending items. I also love how Vanta incentives progress tracking with percentages. It is such a small detail but to me makes all the difference. Lastly, whenever I need extra support I find very detailed and well-structured resources in Vanta's Help Center, and when I had to reach out to their customer support team, they answer in light speed and solve effectively any issues within the same day at the latest. That's something you don't see in many SaaS platforms.

What do you dislike about the product?

The only major gap I've found in the last 4 months of intensive use, is that it's not possible to support multiple integrations of the same tool. For example, we have 2 different accounts for our HRIS tool, one for each legal entity of the company, but we can only connect one of them, resulting in half of the employees missing from Vanta. The same goes for our MDM. Other than that, I find everything else working perfectly.

What problems is the product solving and how is that benefiting you?

Vanta helps us keep track of our compliance work and improve pending security topics. It helps monitor employee compliance with internal policies and security practices and offers a centralized solution for all evidence that needs to be submitted ahead of a compliance audit.