Vanta
VantaExternal reviews
2,111 reviews
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External reviews are not included in the AWS star rating for the product.
Excellent compliance platform for ease of use and breadth of offering
What do you like best about the product?
Easy to use, comprehensive in its offering, excellent docs/customer success and good add-on selections as you need to expand your security posture/offering
What do you dislike about the product?
Can get pricey as you start to include add ons
What problems is the product solving and how is that benefiting you?
We were tasked with achieving SOC 2 type 2 and Vanta is helping us achieve and maintain that security standard. This assists immensely in the sales process.
Drastically decreased time to certification (with AWS)
What do you like best about the product?
- Good properly designed software
- Lots of good templates and automatic tasks
- Lots of quality integrations which work really well (especially with our stack)
- Lots of good templates and automatic tasks
- Lots of quality integrations which work really well (especially with our stack)
What do you dislike about the product?
- Customer Success varies in quality from time to time
- United States oriented company, and thus templates are sometimes opinionated for the US.
- The interface of the software changed really often.
- United States oriented company, and thus templates are sometimes opinionated for the US.
- The interface of the software changed really often.
What problems is the product solving and how is that benefiting you?
- Decrease effort needed to maintain certification
- Monitor systems and ensure correct safety measures are taken
- Device management
- Asset management (50% of our needs)
- People onboarding and offboarding
- Templates and knowledge
- Monitor systems and ensure correct safety measures are taken
- Device management
- Asset management (50% of our needs)
- People onboarding and offboarding
- Templates and knowledge
Great solution and even better support
What do you like best about the product?
As an HR specialist, I'm in any way an expert in security apart from GDPR-related issues. Vanta allowed me to make sure our employees have all the necessary controls and MFAs in place in an easy way. In case of facing any trouble, the Vanta Support team, especially Paige, was super helpful and quick with their responses. I use Vanta on a daily basis now and I'm satisfied with the controls provided and instructions attached.
What do you dislike about the product?
Some of the features are not clearly addressed in the documentation or in the description. Missing points were quickly caught by the support.
What problems is the product solving and how is that benefiting you?
Vanta helps my company to go through the first and following steps of Security compliance.
Very Knowledgeable and Detail Orientated.
What do you like best about the product?
How throuogh and percise Vanta's platform is in regards to security certifications (i.e. SOC2). Customer support is quick to respond and very knowledgable.
What do you dislike about the product?
Site refreshes are sometimes slow, and some times integration connections drop. Although that could be on the other side of the connection.
What problems is the product solving and how is that benefiting you?
A roadmap to SOC2 cert. More customers are requiring SOC2 compliance, so becoming SOC2 certified will allow us to do business with more companies.
Easy support
What do you like best about the product?
I love the traction / % completion dashboard. I shared this with customers who were awaiting our HIPAA process to be completed.
What do you dislike about the product?
It was really hard to get my employees to f/up on their tasks. They seemed to ignore the Vanta notifications / treated them as spam. I'm not sure if this is a Vanta-specific issue per se, but any way to get employees to engage more easily/in a more automated way would help.
What problems is the product solving and how is that benefiting you?
We are working with a customer that required us to be HIPAA compliant quickly, so we used Vanta to do that.
People and Product are a huge adVANTAge for SMBs (& Enterprise)
What do you like best about the product?
The sales process, for me, was outstanding. The account rep was patient and engaged, very low pressure and informed. I got clear answers to my questions. I also appreciated the rep's willingness to talk about where Vanta is strong and where other competitors have strengths. There was no fear in her at all.
They have a great team. Responsive to questions and requests for help. They have a number of resources made available to you, and the first order of business is to get you connected with an auditor to help guide you through the process. This is a huge benefit, IMO.
The product is easy to navigate. The integrations and guides are clear and I was able to get up and running quickly. The UI is clean and intuitive. The amount of templates and dcoumentation in the product is a huge benefit for a small start up like us. The feature set is as complete as any I saw in looking a four different vendors int he space.
They have a great team. Responsive to questions and requests for help. They have a number of resources made available to you, and the first order of business is to get you connected with an auditor to help guide you through the process. This is a huge benefit, IMO.
The product is easy to navigate. The integrations and guides are clear and I was able to get up and running quickly. The UI is clean and intuitive. The amount of templates and dcoumentation in the product is a huge benefit for a small start up like us. The feature set is as complete as any I saw in looking a four different vendors int he space.
What do you dislike about the product?
The handoff from sales to post-sales came with a lot of information (which is great). I had a ton on my plate and did not pay as close attention to those emails as I should have. My advice is to slow down with the post-sales hand-off and communication, get your head around it, and make sure you're clear on who is who on the team ... you will be better off for it.
Also, to be transparent: I'm. not a fan of the llama.
Also, to be transparent: I'm. not a fan of the llama.
What problems is the product solving and how is that benefiting you?
We need to get our SOC 2 Type 2 certification ASAP. There's no conceivable way I can do that without help, and Vanta is literally carrying me through the process in a way that makes sense and in which I can be successful. Our business will rely on being trusted (health and wellness and human performance), so this is a critical requirement for our GTM and growth.
Great customer service and fast onboarding. Able to get results very quickly
What do you like best about the product?
Most integrations and best customer support
What do you dislike about the product?
Expensive especially if you don't have a lot of people in your team
What problems is the product solving and how is that benefiting you?
SOC2 compliance
Essential tool for SOC2 compliance process
What do you like best about the product?
Source of truth, automated updates and integrations with key tools e.g. Checkr & G suite, and automated alerts and notifications.
Support over chat is also excellent.
Support over chat is also excellent.
What do you dislike about the product?
Billing help via chat is challenging. A phone number would save everyone time.
What problems is the product solving and how is that benefiting you?
SOC2 compliance process
friendly of use
What do you like best about the product?
Easy of integration and easy of use. Easy of implementation and Customer support.
What do you dislike about the product?
Number of features. Frequency of use. Features limited
What problems is the product solving and how is that benefiting you?
Vanta is automate the anual reviews.
A company you want to do business with
What do you like best about the product?
The company doesn't come across as predatory like some other companies. In the sales process they were confident in their position yet understanding. They have a mature product and are improving it constantly. Easy to use UI.
I mostly appreciate how they were the true innovators in this space. I like the founder story. It's a company you feel good about doing business with - not some copycat that is just super well funded.
I mostly appreciate how they were the true innovators in this space. I like the founder story. It's a company you feel good about doing business with - not some copycat that is just super well funded.
What do you dislike about the product?
This is not a huge deal, but their progress bar for compliance doesn't truly represent the progress you've made. You can do a lot of work and it might not show the progress, but then complete something else, and it's weighted heavily.
What problems is the product solving and how is that benefiting you?
Getting SOC2 Type 2 - helps with communicating trust to enterprise customers.
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