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Professional.
What do you like best about the product?
Vanta application. Support. Application intregration option.
What do you dislike about the product?
There is nothing i can talk about as negative in vanta.
What problems is the product solving and how is that benefiting you?
Vanta is saving time. by providing access to it's application to track compliances.
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A great way to implement SOC2 Compliance
What do you like best about the product?
We had a great implementation team to lead us through the process. The software made collecting data and analyzing it for compliance easy. Once we had the basics set up, we were able to follow a friendly checklist that progressed us toward compliance. When we were implemented, we were transferred to a maintenance and support team that is familiar with our business, responsive and friendly. They proactively reach out occasionally with new suggestions... though not too often.
What do you dislike about the product?
Nothing really comes to mind. I'd love to see more integrations with other payroll platforms and other services and systems but I believe Vanta is continuing to release those.
What problems is the product solving and how is that benefiting you?
Our customers want to know we are serious about protecting their data. Engaging with Vanta both shows that we are and really makes us better. For us, we may eventually go for a SOC2 certification. Vanta's got us almost ready for that now.
Easy to navigate & helps keep us on track
What do you like best about the product?
Have used Vanta for about 6 months now and really appreciate the following features:
1) The Slack integration!
2) Summaries of items that require attention and items that are close to being overdue
3) The way to organize items and ensure they're getting worked appropriately
4) Reminders in email
5) Examples and descriptions of what is needed!
Have never used a system like this before, and I'm so grateful for it!
1) The Slack integration!
2) Summaries of items that require attention and items that are close to being overdue
3) The way to organize items and ensure they're getting worked appropriately
4) Reminders in email
5) Examples and descriptions of what is needed!
Have never used a system like this before, and I'm so grateful for it!
What do you dislike about the product?
It's not a "dislike", rather a suggestion. The reminders are helpful, and at the same time, we had to institute some frequent stand-ups to ensure that we weren't ignoring the reminders. Suggestion: In the summaries in Slack, there's verbiage about when something is approaching SLA deadline but would be good to change the font or color or give some other indication or alert that will call attention.
What problems is the product solving and how is that benefiting you?
We're benefiting from Vanta by using the platform to house all of our compliance-related items and readying ourselves for an audit. The reminders and way it helps us organize and apply deadlines has been really helpful.
We were set up for success from the start with excellent onboarding
What do you like best about the product?
Vanta fits all of our compliance needs into a single product that's easy to use. We can manage everything compliance-related in one place, and their customer success team has been great to work with during onboarding. Any questions we have about the compliance process are answered in short order.
What do you dislike about the product?
I don't see any major downsides to using Vanta. It would have been difficult to understand everything in the app without some interaction with the customer success team, but that speaks more to the complexities of compliance than any particular issue with the app experience.
What problems is the product solving and how is that benefiting you?
Historically speaking, reaching SOC 2 compliance is time-consuming and expensive. Vanta simplifies the entire process by automating many compliance requirements and integrating with various software services.
Great framework for SOC-2 beginners and for keeping the ball rolling
What do you like best about the product?
- Huge inventory of templates, pre-defined policies, and guidelines on how to prepare for an audit
- Simple and straightforward sales & support process (AE -> Implementation Manager -> Success Manager)
- Clean UI, no errors
- Live chat and support are responsive and accurate
- There were some minor issues with the Vanta agent, but I am adding it as "pro" because they resolved it extremely fast and very diligently
- Simple and straightforward sales & support process (AE -> Implementation Manager -> Success Manager)
- Clean UI, no errors
- Live chat and support are responsive and accurate
- There were some minor issues with the Vanta agent, but I am adding it as "pro" because they resolved it extremely fast and very diligently
What do you dislike about the product?
- It's pricey, and some aspects e.g. the Trust Center feel like a feature they don't really charge for but use to sweeten the deal by throwing it on top "for free"
- Would be great to be able to click on e.g. HIPAA and get a more in-depth preview beyond just "You are x% compliant"
- Would be great to be able to click on e.g. HIPAA and get a more in-depth preview beyond just "You are x% compliant"
What problems is the product solving and how is that benefiting you?
Vanta is great for businesses looking to get their SOC-2 certification and who are genuinely interested in setting up compliant long-term internal processes for development, sales, marketing and operations.
Best Support ever. Integrations are coming as new services become popular.
What do you like best about the product?
Streamlined process. The Vanta software agent gives me more access to review security vulnerabilities on my users' desktops than anything else I have used before. The admin interface is powerful but easy to navigate.
What do you dislike about the product?
Some difficulty with people working in China and Russia because of those countries' security measures against foreign companies. I understand this is not their fault; short of opening an office in those countries, there is no way to solve this issue. Some more difficulties in Vanta clients with Linux-based laptops, this would be great to be remediated, since we have an entire lab based on Linux.
What problems is the product solving and how is that benefiting you?
Preparing and helping with SOC2 assessment. They provide all document templates and pre-review methodology, and software that I might need during the actual test.
Vanta Client collects data on our behalf with really good efficiency, and the documentation templates needed very little additional effort to reflect our company's security stance. We used a different system, and switching over would have required writing up some 40 documents, so the templates were really a big help.
Vanta Client collects data on our behalf with really good efficiency, and the documentation templates needed very little additional effort to reflect our company's security stance. We used a different system, and switching over would have required writing up some 40 documents, so the templates were really a big help.
One-Stop Compliance Dashboard
What do you like best about the product?
I can see a list of the failing tests as well as time data showing when they are failing. The dashboard easily tracks misconfigured infrastructure locally and in the cloud.
What do you dislike about the product?
Getting point-in-time test results requires opening a support ticket but it was easy to get the support I needed.
What problems is the product solving and how is that benefiting you?
I didn't set up all the Vanata controls myself, another team member did, but it frees my brain space to not worry about compliance. It can send email and/or slack alerts if there's a problem.
Great experience
What do you like best about the product?
Vanta makes compliance an easy to follow todo list, tasks are easy to assign and automated integrations ensure that we know what to fix and when.
We haven't used any competitors to compare Vanta to, but Vanta works well for our use case.
We haven't used any competitors to compare Vanta to, but Vanta works well for our use case.
What do you dislike about the product?
The offboarding process is a bit convoluted. For example, deactivating a user in Google Workspace takes time to propagate into Vanta. Offboarding a user also cannot be assigned to someone to handle. There is also no current way to define custom accounts in the list of offboarding tasks (for example, an admin portal which is not connected to Google Workspace).
What problems is the product solving and how is that benefiting you?
Automating compliance, providing support for finding partners for audits/pentests all reduce the workload. Maintaining Vanta takes less than 30 minutes a week compared to manual solutions which take hours.
The platform is user-friendly and it was easy for us to understand how to use it
What do you like best about the product?
It was easy for us to understand the tasks necessary to achieve the certifications. The templates of documents and policies are the best part of the platform, saving us hours of research and work.
What do you dislike about the product?
Improve our integration with Jira and the assignment of policies and documents. Sometimes it can be a bit tedious to keep track of tasks. Not all documents and policies have a template, it would be good to add the missing ones.
What problems is the product solving and how is that benefiting you?
Vanta helps us get all the necessary certifications to maintain our platform with the highest security standards. The support is very good and they always quickly answer our questions.
Compliance through Vanta
What do you like best about the product?
Serviced focused
From the beginning, the sales team, customer success management team, and compliance experts have been amazing! Vanta associates have been there for anything we need to be successful.
The company and I are incredibly excited about the partnership!
From the beginning, the sales team, customer success management team, and compliance experts have been amazing! Vanta associates have been there for anything we need to be successful.
The company and I are incredibly excited about the partnership!
What do you dislike about the product?
I have not found anything I dislike. We can easily upload policies, conduct audits and assign remediations, have 1-1 chat with compliance experts, & automate compliance-related tasks.
What problems is the product solving and how is that benefiting you?
I had set up something by accident, and they were able to figure out the issue and provide me with remediation steps right away! Our CSM was OOO, and he still replied to my email! Great team!
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