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Excellent product to expedite compliance
What do you like best about the product?
First of all, Vanta's CS team has been great. They welcome questions and make themselves available to customers for 1:1 assistance and guidance.
What do you dislike about the product?
Don't have any dislikes specifically. We've been a Vanta customer for over 1 year now and with software, the solution changes. Where Vanta is now vs. 1 year ago is impressive and the platform is much more useable now than 1 year ago.
What problems is the product solving and how is that benefiting you?
We're using Vanta for our SOC certification and possibly a referral partner to complete our audit.
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SOC2 Type2 Success in Months
What do you like best about the product?
Initial setup took a few days. Very simple. Great customer success and support, working with us weekly to help us get it right.
What do you dislike about the product?
Vanta is rapidly evolving their capabilities. Sometimes it's hard to keep up.
What problems is the product solving and how is that benefiting you?
We were able to complete SOC2 Type2 from installation through audit in 6 months. This enabled us to engage get to revenue faster with our enterprise clients.
Gamifying security compliance makes it mostly fun!
What do you like best about the product?
The checklist of items to complete with helpful instructions makes it a breeze to become compliant. It's fun turning all the tests green and passing. The templates for producing policies and paperwork save me an insane amount of time and ensure I'm on the right track!
What do you dislike about the product?
The incident response plan test and tabletop disaster recovery test templates are still in Google Docs. I'd love for them to have the same template generator as the system description editor.
What problems is the product solving and how is that benefiting you?
Our customers want to know we're secure, in some cases, they require SOC 2. Vanta allows us to achieve compliance and demonstrate to our customers that we are upholding this level of security.
Experience Soc2 Automation
What do you like best about the product?
Automating repetitive tasks for SOC2 audits is every compliance officer's dream. We can now accomplish over 90% of the audit tasks through automation, while the remaining 10% involves minor document uploads that need to be done quarterly or annually. I appreciate the Vanta Trust page, which enables us to share our compliance dashboard with clients. We've been using their platform for over a year, and it has already resulted in significant cost savings compared to the man-hours we used to invest. Over past one year, I have seen many new integrations which has help to finish the SOC audit tasks even easier. We log onto our Vanta platform everyday to check if there are any overdue tasks. This helps us stay ahead of audit game instead of trying to do all at once. Their customer support is really good and so even if you encounter any problem, it would most likely get solved on the same day.
What do you dislike about the product?
No product is perfect. Those who feel they are perfect stops growing. I do not have anything negative to highlight at this point since all our requirements are met through this platform and I do not see any shortcomings. If I encounter any, they get solved immediately.
What problems is the product solving and how is that benefiting you?
It aids us in automating the majority of audit tasks and better organizing the remaining ones. The platform is instrumental in reducing the man-hours spent on manual evidence collection. Our clients highly appreciate the trust page, as it instills confidence and comfort when they see our company with all green checks on Vanta's trust page portal. Conducting annual employee training used to be a nightmare, but with Vanta, it seamlessly gets done without drawing much attention.
I would never do SOC2 without Vanta
What do you like best about the product?
Seamless experience for managing SOC2 - full checklist of items to address, recurring notifications where there are gaps, automatic scanning, templates for docs, and a login for our auditors.
What do you dislike about the product?
It's pricey, but I've found it's well worth it. The solution is very full-featured. The UX has had rough edges in the past but has significantly improved recently.
What problems is the product solving and how is that benefiting you?
Vanta turns SOC2 compliance into a very achievable process. It cleanly lays out everything needed for SOC2, provides tons of guidance, and makes it easy to stay in compliance over time.
Vanta has been a great service and product to use. It has been very easy to manage and track.
What do you like best about the product?
The ability to be able to see the current status of where all users are. To be able to re-assigned laptops, and setup new users has been seamless. Vanta's customer service is top tier.
What do you dislike about the product?
As of right now I do not have anything that I dislike about the service. On the contrary, the service and product are excellent, and I would recommend to any organization looking to get their SOC compliance.
What problems is the product solving and how is that benefiting you?
Vanta is helping stay on top of our compliance controls, and the monitoring of the users laptops really helps a lot. This allows us to be more productive in that it monitors itself.
Really effective and efficient sales process.
What do you like best about the product?
The letter of intent, makes it easy to open doors.
What do you dislike about the product?
The process post pen test was too long and didn't get back to us fast enough.
What problems is the product solving and how is that benefiting you?
Needed to be soc2 compliant.
Great Platform
What do you like best about the product?
We like the UX/UI, Support, Integrations, and the well thought process behind
What do you dislike about the product?
Nothing much! Works well. The platform serves us well.
What problems is the product solving and how is that benefiting you?
Compliance automation, preparation for compliance audits
Vanta has made it very easy to understand the scope and requirements of our SOC 2 audit.
What do you like best about the product?
The monitoring that we can enable for our audit is very good.
What do you dislike about the product?
As an Azure customer, we would love to see better integration with DevOps.
What problems is the product solving and how is that benefiting you?
Tracking all our SOC 2 requirements and providing templates is a huge win.
Director of Customer Success
What do you like best about the product?
Vanta made SOC 2 very simple for us. Rather than having to reinvent the wheel, everything is broken down into a set of tests and documents to be completed, making project management super easy. Their team is also very knowledgeable about each requirement, so any doubts we had were quickly taken care of.
What do you dislike about the product?
Two items can be improved in Vanta:
- Tracking of requirements (like encryption) on Linux machines often does not work. As most of our Engineering team uses Linux, we needed to do manual verification and store that info in Google Drive for the auditors. (There is not currently a place to store manual evidence for each Computer in their platform.)
- Since the new design, the number of vulnerabilities for Computers is misleading as it lists any vulnerability, even if that test was disabled.
- Tracking of requirements (like encryption) on Linux machines often does not work. As most of our Engineering team uses Linux, we needed to do manual verification and store that info in Google Drive for the auditors. (There is not currently a place to store manual evidence for each Computer in their platform.)
- Since the new design, the number of vulnerabilities for Computers is misleading as it lists any vulnerability, even if that test was disabled.
What problems is the product solving and how is that benefiting you?
Becoming Soc 2 Type 1 and Type 2 certified is essential to doing more business with enterprise customers in our field. As a small team, this would have been a monumental undertaking without Vanta. Overall, the platform saved us time, and we are now easily passing prospects' security reviews.
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