Vanta
VantaExternal reviews
2,423 reviews
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Predatory Billing Practices - Robotic Support
What do you like best about the product?
UX/UI of product. Ease of implemention. Email notification options.
What do you dislike about the product?
Vanta is parasitic - I would avoid unless you're comfortable risking the below sort of vendor/client relationship.
Vanta sent us an invoice reminder for a $15,600 bill that was on an auto-payment scheduled. I responded as soon as I received the invoice to request a delay for us to decide whether we would like to continue the service or not. There was NO note on the invoice specifying that it would be "auto-paid". My request for delay went to apparently went to an undelivered address.
When the invoice due date came, our card was auto-charged. I followed up with Vanta IMMEDIATELY to request clarity and a refund as I understood we had an invoice, not an auto-drafting payment. They were not authorized to auto-draft it.
After following up and escalating the request for several months, the only response I've gotten to date is "look at our terms of service".
We are a potential long-term client, being treated like a number on a spreadsheet. Why?
We are making ZERO draws on Vanta services, yet they are treating us like this. Why?
This has been the most frustrating and unreasonable vendor/client relationship I've ever experienced.
Vanta sent us an invoice reminder for a $15,600 bill that was on an auto-payment scheduled. I responded as soon as I received the invoice to request a delay for us to decide whether we would like to continue the service or not. There was NO note on the invoice specifying that it would be "auto-paid". My request for delay went to apparently went to an undelivered address.
When the invoice due date came, our card was auto-charged. I followed up with Vanta IMMEDIATELY to request clarity and a refund as I understood we had an invoice, not an auto-drafting payment. They were not authorized to auto-draft it.
After following up and escalating the request for several months, the only response I've gotten to date is "look at our terms of service".
We are a potential long-term client, being treated like a number on a spreadsheet. Why?
We are making ZERO draws on Vanta services, yet they are treating us like this. Why?
This has been the most frustrating and unreasonable vendor/client relationship I've ever experienced.
What problems is the product solving and how is that benefiting you?
Currently, none.
Simple and effective explanation
What do you like best about the product?
A very important topic about cyber security and system protection was explained in a simple fun and effective way.
What do you dislike about the product?
There is a requirement of implementing this security features and guidelines on a broad spectrum, covering multiple domains.
What problems is the product solving and how is that benefiting you?
Protecting my device from cyber threats and safe guarding security in the best way.
Great user experience and friendly website
What do you like best about the product?
A complex topic was explained in a simple way through an interactive video. I understood most of the things about Security and why it's important. It would have been difficult for me otherwise.
What do you dislike about the product?
I'm waiting for more features to be added.
What problems is the product solving and how is that benefiting you?
In keeping my data secure with better security measures
Satisfying experience with an easy to use UX
What do you like best about the product?
The information about cyber security was explained in a simply manner which was easy for me to understand. The user interface was the most impressive part.
What do you dislike about the product?
It needs to be explained in a broad way covering different policies and advanced security measures.
What problems is the product solving and how is that benefiting you?
Vanta is helping us protect our device in the best way with special cyber security guidelines.
Recommendation of Vanta
What do you like best about the product?
Real-Time Risk & Security Insights
centralized documentation
centralized documentation
What do you dislike about the product?
No mobile apps either in Android and ios
What problems is the product solving and how is that benefiting you?
Integration with Popular Tools
Must Have Software
What do you like best about the product?
I like how the customer support team helped me integrate the software into my work . The feature are very useful and easy to use
What do you dislike about the product?
We haven't found any problems with Vanta so far . So far so good
What problems is the product solving and how is that benefiting you?
It keeps my files safe and secure . We have a comfort with the Vanta team that always helps whenever we face a hurdle . Their data security is top notch.
Helpful
What do you like best about the product?
Vanta is a security and compliance automation platform designed to assist companies in achieving and maintaining certifications such as SOC 2, ISO 27001, HIPAA, PCI, and GDPR.
What do you dislike about the product?
No there is nothing i don't like from Vanta.
What problems is the product solving and how is that benefiting you?
Compliance Knowledge Gap – Not all teams have compliance expertise. Vanta offers guidance and support, helping companies follow best practices without hiring compliance specialists.
Efortless Security Monitoring with Vanta
What do you like best about the product?
Vanta simplifies compliance by providing real-time insights, and reducing manual effort.
What do you dislike about the product?
Some users find Vanta's setup challenging.
What problems is the product solving and how is that benefiting you?
Vanta helps by automating compliance tasks and offering real-time security insights, which save time and improve efficiency.
Vanta has revolutionized our compliance requirements
What do you like best about the product?
The time required to become SOC 2 audit ready was halved compared to the manual process.
What do you dislike about the product?
The importance of remaining current, the constant notifications can occasionally feel excessive and overwhelming.
What problems is the product solving and how is that benefiting you?
Vanta continuously monitors security risks and alerts the team to potential issues.
Highly Informative Site for Security Policies
What do you like best about the product?
Vanta is making to understand more about (SOC 2, ISO 27001, HIPAA) much easier. Also, it's User-friendly and nice to Watch the Animation Video.
What do you dislike about the product?
Some integrations may be limited or require manual adjustments.
What problems is the product solving and how is that benefiting you?
I personally feel that it solved multiple
Minimizes risk through continuous security monitoring
Streamlines compliance with real-time tracking and integrations
Minimizes risk through continuous security monitoring
Streamlines compliance with real-time tracking and integrations
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