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Tech team was very happy with clarity and ease of use.
What do you like best about the product?
The reminders of non-compliance issues that need attention.
What do you dislike about the product?
I don't recall anything that I was displeased with
What problems is the product solving and how is that benefiting you?
Security around staff, foreign and domestic.
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Great SOC2 management software
What do you like best about the product?
Their platform automates a lot of the manual tasks involved in the SOC2 process. Saved us a ton of time
What do you dislike about the product?
I really don't have much to complain about but if I could choose one thing it would be more integration/automation with the auditors so it goes seamlessly
What problems is the product solving and how is that benefiting you?
We use them to deliver our yearly SOC2 report to clients and stay compliant 24/7/365
The perfect blend to security and support
What do you like best about the product?
The specific modules and documents and the ease of seeing your progress to completing the certification.
What do you dislike about the product?
I had some challenges uploading a screenshot for a security requirement and could not figure it out on my own or with the FAQs on the site. But Vanta's support helped me expedite this and we were able to qualify for our security clearance that moved things forward with a client.
What problems is the product solving and how is that benefiting you?
The biggest problem Vanta is solving is providing guidance to accomplish our security goals.
Very useful, streamlined service
What do you like best about the product?
It was very streamlined and easy to use.
What do you dislike about the product?
We had trouble getting a couple of our security settings to be reflected in Vanta but we got through it.
What problems is the product solving and how is that benefiting you?
We used it to complete our SOC2 audit.
Unbelievably Great Introduction To Vanta
What do you like best about the product?
The most helpful about Vanta was the customer support team who did not skip a beat in helping me. They were very timely with their emails. I never had to wait for a reply if I was having difficulties. They were kind and courteous and new what they were talking about and how to solve my issues. I can't say enough about the customer support team. I love how Vanta sends you a login link code via email instead of just putting in a password and possibly saving it. I found this very secure and when Im working with sensitive information that is truly important to me.
What do you dislike about the product?
The only thing I can say were the downsides is I was unable to download Vanta onto my Chrome OS, therefore, I had to get another laptop as Vanta can only be downloaded on a Mac or Windows. This was the only downside for me. I was given ways to fix this dilemma, but it wouldn't work still unless I had a Windows or a Mac.
What problems is the product solving and how is that benefiting you?
I haven't had a lot of time with Vanta to necessarily answer this question, however, I will assume Vanta is helping with privacy concerns since I deal with sensitive information and making sure my hard drive is encrypted so noone can get into it. The encryption is key to a lot of these leakages of information so I think it is great that they encrypt your hard drive.
I'm as far from an expert as one can be when it comes to SOC2 and Vanta makes me look like one!
What do you like best about the product?
Simply put: it's simple. I set up all our integrations, Vanta does the heavy lifting and points me where to go.
What do you dislike about the product?
Some of the interfaces can be slightly confusing - it took me a while to understand that Documents were different from policies and that the Risk management section needed to be filled out (I thought it was informational). The policy templates have some typos and formatting errors.
What problems is the product solving and how is that benefiting you?
As a small company, we do not have a team to track compliance. We must move quickly, and Vanta allows us to do that without a compliance team. The ROI calculation is simple, and Vanta wins hands down.
Easy to configure and get started
What do you like best about the product?
It's easy to download and start right away. I have used it on Windows, macOS and Linux and had no problems so far. The documentation is also comprehensive, so there's no need to google every time you need to perform a task from the checklist.
What do you dislike about the product?
It's easy to trick Vanta by creating a separate partition and using another OS. For example, if you have a Windows machine, you can dual boot Ubuntu and install Vanta on it, which makes the Ubuntu partition compliant, but won't have any effect on the Windows partition. Not sure this is Vanta's one of the goals, but they should look into it and come up with a solution.
What problems is the product solving and how is that benefiting you?
Vanta makes sure a work machine has those necessary software and configurations to protect it from malicious attacks. For me, I have my drives encrypted; therefore, I'm certain my important data is protected all the time.
Does the job well, got us ready for SOC2 in a week and has kept us compliant since
What do you like best about the product?
I'm a big fan of Vanta. Since they've been around the longest they are incredibly good at the core feature set. It's easy to see what needs to be updated and how to update it to keep compliant. They also helped us quickly find an auditor, and their customer support team personally worked to help us address and complete a big security questionnaire doc we had. Really went above and beyond. Shout out to Emmett our original customer success person!
What do you dislike about the product?
The user experience is updating very regularly, so tbd if this review even holds a few weeks from now, but I'd really like a single page or graph showing everything across my entire instance that needs to be done instead of triaging between SOC2, HIPAA, docs, and tests.
What problems is the product solving and how is that benefiting you?
Vanta automates and continually monitors our company and systems for SOC2 compliance and HIPAA compliance. This gives us a sense of security and gives our customers confidence in our product. It also speeds up our SOC2 audits significantly.
Very helpful service to get on top on compliance
What do you like best about the product?
Active monitoring, daily notifications, and the trust portal
What do you dislike about the product?
So far I haven't found anything that I don't like
What problems is the product solving and how is that benefiting you?
Vanta is eliminating the need for a dedicated compliance analyst
Vanta is a great tool to help organize and guide you through achieving SOC2 compliance.
What do you like best about the product?
I found the policy templates very beneficial, especially for a small business that doesn't have dedicated security staff to build out the policies from scratch.
What do you dislike about the product?
Some of the notifications for tests failing early in the process of working through certification can be confusing. A more straightforward way to disable notifications until you are ready for audit prep or final prep before the audit would be helpful.
What problems is the product solving and how is that benefiting you?
Vanta solves the problem of starting from square one to work towards achieving, in our case, SOC2 compliance. It is a virtual binder of templates and tools that help guide you through the certification process.
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