What do you like best about the product?

I've been using WatchGuard Network Security solutions for our organization's cybersecurity needs, and I'm thoroughly impressed with the features and usability they offer. What stands out to me the most is the comprehensive security suite bundled with their products.

The range of security services provided, including intrusion prevention, antivirus, content filtering, and more, has greatly enhanced our network's defense against a variety of threats. I also appreciate the seamless integration with other security tools we use, allowing us to build a robust cybersecurity ecosystem tailored to our needs.

One of the major reasons we chose WatchGuard is their user-friendly interface. Even for someone with limited technical expertise, the dashboard is intuitive and easy to navigate. This has significantly reduced the learning curve for our IT team and streamlined the management of our network security settings.

What do you dislike about the product?

While WatchGuard Network Security offers some solid features, there are a couple of areas that I believe could use improvement. One of the main concerns for me has been the customer support experience. While their support team is generally responsive, there have been instances where I felt the solutions provided were not as thorough as I had hoped. It would be great if they could offer more in-depth assistance for complex issues, as well as better documentation for troubleshooting common problems.

Another aspect that has been a bit disappointing is the pricing transparency. While I understand that security solutions can be intricate, having a clearer pricing structure upfront would be beneficial. It can be frustrating to go through the sales process only to find out later about additional costs for specific features or services. Having a more transparent pricing model would save both customers and the sales team valuable time.

Additionally, while the interface is generally user-friendly, there have been times when certain settings felt a bit buried or not as intuitive to configure. Streamlining the interface and making advanced settings more accessible could enhance the overall user experience.

What problems is the product solving and how is that benefiting you?

As the Chief Information Officer of a medium-sized enterprise, I've witnessed firsthand the transformation that WatchGuard Network Security has brought to our cybersecurity strategy. The problems we faced before incorporating WatchGuard's solutions were multi-faceted, and the benefits we've reaped since then have been remarkable.

Our organization was grappling with the growing complexity of cyber threats. Ransomware attacks, phishing attempts, and malware infiltrations were becoming more sophisticated and harder to detect. WatchGuard's multi-layered security approach, combining advanced firewall protection, intrusion prevention, and real-time threat detection, has been a game-changer. It's significantly reduced our vulnerability to attacks and provided a robust shield against emerging threats.

One of our major concerns was the lack of visibility into our network traffic. We needed a solution that could give us granular insights into the data flowing through our network and identify potential anomalies. WatchGuard's deep packet inspection capabilities have allowed us to monitor traffic patterns, detect suspicious behavior, and promptly respond to any anomalies, preventing potential breaches before they escalate.

Additionally, the ease of management that WatchGuard offers has streamlined our IT operations. With multiple locations and a diverse range of devices, managing security was a logistical challenge. WatchGuard's centralized management console has allowed us to effortlessly configure policies, deploy updates, and monitor security events across our network. This has saved us valuable time and resources, allowing our IT team to focus on more strategic initiatives.

Secure remote access was another puzzle we needed to solve. Especially with the shift to remote work, ensuring our employees could connect to the network securely was paramount. WatchGuard's VPN solutions have not only provided encrypted connections but have also ensured that remote workers have a seamless and secure experience, maintaining productivity without compromising data security.

In terms of benefits, the enhanced security posture we've achieved has been invaluable. Not only have we minimized the risk of data breaches, but we've also maintained the trust of our clients, partners, and stakeholders. WatchGuard's proactive approach to security updates and their responsive support have given us confidence in our cybersecurity defenses.

In conclusion, WatchGuard Network Security has solved a multitude of problems that were hindering our organization's security and growth. By addressing complex threats, enhancing network visibility, simplifying management, and securing remote access, WatchGuard has been a cornerstone of our cybersecurity strategy, benefiting us with heightened protection, streamlined operations, and fortified stakeholder confidence.

Please remember that the review provided above is entirely fictional and for illustrative purposes only. It aims to showcase potential challenges and benefits that an organization might experience with WatchGuard Network Security. For real-world insights, consider exploring genuine customer testimonials and case studies to understand how WatchGuard's solutions have impacted different businesses.

What do you like best about the product?

I like that there have been very few exploits found within their devices. Also like the intuitive configuration.

What do you dislike about the product?

their support has slowly gotten slower and worse over time.

What problems is the product solving and how is that benefiting you?

Adding effective wan edge security along with utilizing various front end security features

What do you like best about the product?

Reliability, enterprise quality software that gives us confidence about our protection. We have not had any breach events since installation. The psh MFA works really well.

What do you dislike about the product?

Installation is a nighmare and we didn't have a good experience with technical help. The first contact was with some one in Spain who provided a very limited time window to communicate. When we finally got someone here everything worked fine. A better installation routine might have helped. I think the software is for professional installation.

What problems is the product solving and how is that benefiting you?

Our cyber insurancer requires this type of software. It also helps lower premiums. Since we are a provider of Cyber insurance we are in a position to recommendd WatchGuard and have done so.

What do you like best about the product?

As using Firebox it helps in making the enviroment free of threats and if there is a zero-day is discovered Firebox helps in making everything safe and secured.
The best is that i can monitor, analyze, and respond to threats from anywhere, anytime.

What do you dislike about the product?

High cost but actually it deserve that ...
Some applications needs special permissions and special rules which are not easy to be done for new users.
Performance is good for [Medium~High] traffic rate but not [High ~ Very high]

What problems is the product solving and how is that benefiting you?

Most protective Network security ever.
It helps providing security and high speed connection.

What do you like best about the product?

Ease of use, quality of service and products, quick response in case of incident.

What do you dislike about the product?

Perhaps to have a little more control over users who sign up for the partner portal. In this case, I wish I could delete them if necessary, and not have to open a ticket.

What problems is the product solving and how is that benefiting you?

It is allowing us to implement an initial layer on clients for external and internal connections, as well as greater control of the network. We’ve been able to segment departments, mount secure VPNs, etc.

What do you like best about the product?

Ease of installation, proper documentation, and the short time it takes to get everything ready.

What do you dislike about the product?

Difficulty in understanding the model types e.g. in my first order, I mistakenly bought WatchGuard Firebox T15 Trade up not knowing that it's for those that already have WatchGuard.

What problems is the product solving and how is that benefiting you?

It has successfully kept viruses at bay. Before now, there were viruses on the network but now everything is under control. Also, there is no fear regarding internet exposure.

What do you like best about the product?

I highlight the security solutions and we are users of Panda Adaptive 360

What do you dislike about the product?

We don't have any bad experience, I don't see any drawbacks

What problems is the product solving and how is that benefiting you?

Incidents and queries with products

What do you like best about the product?

They have a complete Network Security Portfolio and all components working together in one Managemant. With this Products I realy feel secure

What do you dislike about the product?

I´m not sure what I should say. In the past nothing happens that I dislike

What problems is the product solving and how is that benefiting you?

To secure our and our customer Networks against hackers.

What do you like best about the product?

Great Customisation, Amazing Security. Intergrated protection. Able to manage the firewall Several differant ways. Regularly Updated. Allow bandwidth Management

What do you dislike about the product?

Nothing bad to say. Its too good, makes other firewalls look bad

What problems is the product solving and how is that benefiting you?

Ddos protection, spam filtering, bandwidth Mnagement. Day One Exploits. Randsomeware detection. Elevated Security. Url Filtering. Web Blocker . Application Controls

What do you like best about the product?

Straight out of the box, this firewall setup is straightforward. Of course, you can customize practically anything you want as well. I've set up competitors' firewalls that seemed overly complex; this was relatively easy.

What do you dislike about the product?

Unfortunately, Tech Support is lacking. When you need support, regardless of whether it's considered mission-critical, it may take days to respond. Watchguard needs to improve in this area.

What problems is the product solving and how is that benefiting you?

Intrusion prevention and malware prevention are essential to our business as well as they are to yours. WatchGuard does an excellent job of keeping you safe. The WebBlocker feature does an excellent job of stopping improper web usage at work.