What do you like best about the product?

Solid filter rate, highly customizable, and fantastic support!

In Addition to the basic set of rules that already efficiently filters your email traffic, you can tweak those rules according to your needs or your customers.
Several other features, like executive tracking, make the life of your admin easier and the customer happier.

As an MSP, we don't only care about what products can and cannot achieve; even more important is the support in case something doesn't work as expected and the customer's production might be impacted.
Censornet has one of the best support teams I have experienced working in IT, which is one of the many reasons we stick to this product.

What do you dislike about the product?

Some filter engines are "black boxes"; as a customer, sometimes you don't see why a message is blocked. But false positives rarely happen, and if you need to know what happened, their support will find out for you shortly.

What problems is the product solving and how is that benefiting you?

Censornet email security makes it easy for us as an MSP to manage all our customer sites and rule sets centrally. It is straightforward to set up and maintain.