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Stunning user and dev experience
What do you like best about the product?
The best translation system that I've used so far. Very easy and intuitive to add/edit keys, apply updates, integrate with GitHub etc. Lots of import/export options and batch actions just when you need it. Works very smoothly.
What do you dislike about the product?
As their UI/UX was organically developed over time, it would be good to see it refreshed at some point.
What problems is the product solving and how is that benefiting you?
Managing multiple languages across a few user facing apps, including website and ecom.
Great for localising to different languages
What do you like best about the product?
It's very easy to use and support almost all file formats. Can work on different languages with ease and can manage translations easily. We are using their service on a regular basis and completly satisfied with the outcome. They are very fast to respond if we face any issues which was great. The tools and easy layout is very simple to learn for a first time user. Easy to unite and sync all your translations.
What do you dislike about the product?
Will not support some file formats and minor changes in UI would make this app to next level. There are small bugs which needs to be monitored.
What problems is the product solving and how is that benefiting you?
It helps me to do and manage translations easily without any quality issues and easy integration
A good tool for everyday needs
What do you like best about the product?
I use Lokalise for almost 3 years now, it has a very good interface and easy to use. The AI feature has been very helpful. Excellent customer service
What do you dislike about the product?
I would like to see a "pre-fill" button for keys that are repeated in the task
What problems is the product solving and how is that benefiting you?
I use Lokalise to translate in my local language, while have visibility over other languages as well in multilingual mode. Comments section is the most efficient way to connect with developers/other requestors asking for context.
Overall great product
What do you like best about the product?
Its great for instant inbound/outbound language translations in zendesk support tickets
What do you dislike about the product?
In the past, the app has been very buggy or they would have outages that would affect our business. Also, support at lokalise is sometimes difficult to work with and you sometimes get passed around. Not ever sure who our account manager is at that time. For the amount of money we pay, support should be much better.
What problems is the product solving and how is that benefiting you?
Quick translation of support tickets in other languages
The must localization tool
What do you like best about the product?
Lokaslise meets all of our needs. From product design, copywriting to QA and development, all teams are aligned and can cotribute to streamlined and consistent translations for all our mobile apps.
What do you dislike about the product?
It has a learning curve to be familiar with all the functionalities and make the most out of the tool. Especially when you need to handle same translations for multiple environments. But everything is supported.
What problems is the product solving and how is that benefiting you?
To create consistent translations, aligned with all our internal channels. From designs to QA.
3 years of a great experience.
What do you like best about the product?
Trustfull platform, very convinient and user Trustful platform, a very convenient and user-friendly tool. Great match with product requirements and expectations. Simple integretion and intuative maintaining.
What do you dislike about the product?
Not so clear users management across project.
What problems is the product solving and how is that benefiting you?
Translatins texts management.
Easy to use tool for translations in various different languages
What do you like best about the product?
Translations are extremely quick as there is a Google Translate button where the reviewer can simply adjust translations and mark them as ready.
Permissions can be adjusted to reviewers for specific countries, so there is no risk, that work of others might be affected negatively.
Customer support is really quick and helpful. The links to videos and FAQ is very helpful. Also customer service is very friendly and answers within an hour which is an approriate time to answer.
The initial use is quiet easy, although, I would recommend to merge the settings for everything. At the moment, the settings for language options are outside of the settings menu.
The auto-pull feature is extremly helpful as translations can be adjusted to sprint rythms.
Permissions can be adjusted to reviewers for specific countries, so there is no risk, that work of others might be affected negatively.
Customer support is really quick and helpful. The links to videos and FAQ is very helpful. Also customer service is very friendly and answers within an hour which is an approriate time to answer.
The initial use is quiet easy, although, I would recommend to merge the settings for everything. At the moment, the settings for language options are outside of the settings menu.
The auto-pull feature is extremly helpful as translations can be adjusted to sprint rythms.
What do you dislike about the product?
It is very expensive for the initial phase of a product launch. Meaning, if only translations for English and a second language are required, and as long as a product is not established on a market yet, Lokalise is too expensive - at least for any company that is not a big cooperation. Especially regarding the fact that most smaller companies would start in a market where the second language is their native language, thus, there is less need for translation assistance. I would suggest to offer a free version for the second language (that cannot be changed afterwards) and start charging money for the third language to bind customers.
It is not clear where to create projects when you are not an admin. Disabling the button with an explanation that permissions are missing would be better to understand. In my case, I had project admin permissions but not overall admin permissions and was looking for the Create Project button as I was not aware I had limited rights.
It is not clear where to create projects when you are not an admin. Disabling the button with an explanation that permissions are missing would be better to understand. In my case, I had project admin permissions but not overall admin permissions and was looking for the Create Project button as I was not aware I had limited rights.
What problems is the product solving and how is that benefiting you?
Lokalise is allowing translations by a non-tech person. The alternative would be to waist developers time to translate via Google and to risk our non-tech reviewer to adjust translations within code and hereby changing code as he isn't aware that deleting a semicolon by mistake creates faults in the code.
Exceptional Support Experience with Lokalise Team
What do you like best about the product?
I recently had an issue with task creation and screen loading in Lokalise and reached out to their support team for help. From the start, the support experience was impressive.
Olga quickly identified the issues and escalated them to the support engineering team. Álvaro and Victor provided detailed assistance, helping me understand the root of the problems. They even offered insights into the technical aspects and worked with me until everything was resolved.
Even when the issue involved locked keys in a massive task created by another team, Álvaro went above and beyond, fetching details via API and guiding me through the process of closing the problematic task.
Despite some hiccups, like not being able to search for the task via the UI, the support team was proactive and communicative. They kept me updated, ensured I understood each step, and ultimately resolved all my issues.
Their patience and thoroughness turned a frustrating situation into a positive support experience. I highly recommend Lokalise for their top-notch support and dedication to solving user problems.
Overall, it was a great experience with the Lokalise support team. Thank you, Álvaro, Olga, and Victor!
Olga quickly identified the issues and escalated them to the support engineering team. Álvaro and Victor provided detailed assistance, helping me understand the root of the problems. They even offered insights into the technical aspects and worked with me until everything was resolved.
Even when the issue involved locked keys in a massive task created by another team, Álvaro went above and beyond, fetching details via API and guiding me through the process of closing the problematic task.
Despite some hiccups, like not being able to search for the task via the UI, the support team was proactive and communicative. They kept me updated, ensured I understood each step, and ultimately resolved all my issues.
Their patience and thoroughness turned a frustrating situation into a positive support experience. I highly recommend Lokalise for their top-notch support and dedication to solving user problems.
Overall, it was a great experience with the Lokalise support team. Thank you, Álvaro, Olga, and Victor!
What do you dislike about the product?
One challenge I encountered was the difficulty in searching for tasks via the UI, especially when dealing with a massive task that locked keys. This limitation made it harder to identify and resolve the issue quickly. However, the support team's diligence in fetching details through the API mitigated this inconvenience.
What problems is the product solving and how is that benefiting you?
Lokalise is helping us streamline the process of serving translated content on our website. We use it to manage keys and request translations from local copywriters, ensuring our content resonates with our audience across Europe. This not only boosts our confidence in maintaining our brand's tone and message in different countries but also helps us preserve the local cultural vibe, making our brand feel more authentic and relatable to our diverse customer base.
All-in-one app for localization
What do you like best about the product?
I think Lokalise has everything you need for an efficient localization process and way more. It's easy to use, reliable, has lots of very useful features that helped us streamline our process, from basic (but useful!) ones such as adding screenshots, tagging etc. to more advanced ones such as the review center. I also like the integrated machine translation tools which make things quicker for everyone. Plus their customer service team is amazing - always helpful and quick to answer. I've never waited more than a few seconds to get a reply!
What do you dislike about the product?
Nothing major, I really think Lokalise offers everything you need! There are a few things that would be a nice addition though, such as the possibility to set time in due dates for task, a global view of tasks from all projects and the option to use review ceter across projects as right now you can't add keys from more than one project to one review bundle. The Lokalise team is really listening to their users though so they keep adding new useful features all the time!
What problems is the product solving and how is that benefiting you?
Lokalise has helped us really streamline the localization process. From key management (tagging, screenshots, comments) to task management, which works excellent, to communication with translators on chat - it helps every step of the way. It's reliable and user-friendly and they keep adding new useful features.
The translation accuracy is more than 95% most of the time
What do you like best about the product?
Translation accuracy rate. The user friendly portal.
What do you dislike about the product?
Soemtimes it's difficult ot find task page.
What problems is the product solving and how is that benefiting you?
It speeds up my translation task three to four times and I have the option to choose from various translation options.
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