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Poor performance and experience as an Asian but it works
What do you like best about the product?
I was able to get paid and paid on time. The app is both available on the web and on mobile phones which is helpful. Getting connected with Wise payments was also very easy. They have a wide selection of options for getting paid.
What do you dislike about the product?
It takes a really long time to load from the mobile app and the application is constantly receiving updates in the Web app so it always needs to be reloaded.
Verifying my identity in the application was a difficult process because it would scan my identity card and assume my first name and last name rather than using what I have inputted. It would always get my first name and last name wrong because Asian names have the first name last and the last name first which is the opposite of western names. This would have prevented me from getting paid because the name that Deel stores in their system was completely different from my bank account. Thankfully, the customer service was good and helped me resolve this after a week. After getting set up there were no more issues.
Verifying my identity in the application was a difficult process because it would scan my identity card and assume my first name and last name rather than using what I have inputted. It would always get my first name and last name wrong because Asian names have the first name last and the last name first which is the opposite of western names. This would have prevented me from getting paid because the name that Deel stores in their system was completely different from my bank account. Thankfully, the customer service was good and helped me resolve this after a week. After getting set up there were no more issues.
What problems is the product solving and how is that benefiting you?
Deel makes it really easy to get paid from a US company while being outside of the US.
Using deel for my contract work payment : Very seamless experience
What do you like best about the product?
It was very easy to navigate from accessing my contract to submitting the required documentation. It was all easy as well to add my payment method which was my worry but the process through deel made me less anxious.
What do you dislike about the product?
The verification process for my identification did take at least two attempts which was a bit inconveniencing but it all worked out at the end
What problems is the product solving and how is that benefiting you?
It is making it easier for the contractors to securely share contracts and also send payments of the work done through the platform.
Always got my money on time
What do you like best about the product?
That it is simple to use and international
What do you dislike about the product?
That there is a fee that one has to pay.
What problems is the product solving and how is that benefiting you?
That I can get dollars converted into euros onto my account with a reasonable fee
Deel is great for getting pay
What do you like best about the product?
I like that it notifies me when i get pay, offers lot of options to get the money and ships fast.
What do you dislike about the product?
The web and the app sometimes feels slow.
What problems is the product solving and how is that benefiting you?
I can work for outside of my country and get the money with ease.
Ease of use.
What do you like best about the product?
What I like most about Deel is how smooth and reliable it is for getting paid internationally. I’ve been using it for about five years now, and it’s honestly made my freelance life so much easier. The payments are always on time, the interface is super clean, and I love that I can choose how to withdraw my money (bank transfer, Wise, Payoneer, Coinbase, etc.). Deel also handles all the tax forms and contracts, which saves a ton of time and stress. It’s basically plug-and-play — you just sign your contract and get paid.
What do you dislike about the product?
The only downside I’d mention is the conversion rates and fees. They’re not terrible, but you do lose a little bit when converting currencies or withdrawing funds depending on the method. Also, the verification process and compliance checks can be a bit strict or slow at times, especially when you’re setting up your account for the first time. But once everything’s verified, it runs smoothly.
What problems is the product solving and how is that benefiting you?
Deel basically solved all the headaches I used to have with getting paid by international clients. Before using it, I had to deal with random payment delays, complicated invoices, and high transfer fees from different platforms. Now everything’s in one place — contracts, payments, taxes, and compliance stuff. It’s super convenient because I don’t have to chase clients for payments or worry about whether the money will show up. Deel also gives me multiple payout options, so I can choose whatever works best for me at the time. Overall, it just saves me a lot of time and stress, and lets me focus more on my work instead of dealing with payment logistics.
Best End User Pay Platform
What do you like best about the product?
As an end user, what I like best about Deel is how simple and reliable it makes the whole process of working with international companies. The platform is very user-friendly — setting up your profile, signing contracts, and submitting documents takes only a few minutes. Payments are handled smoothly, with multiple payout options and clear visibility of when and how you’ll get paid. I also appreciate the transparency in contracts and payslips, which makes it easy to understand deductions and currency conversions. Customer support is generally responsive and helpful, which gives confidence when dealing with cross-border work. Overall, Deel saves time, reduces stress, and makes remote work across different countries feel organized and secure.
What do you dislike about the product?
It will be great ifDeel can deposit directly to the bank accounts the same day.
What problems is the product solving and how is that benefiting you?
Deel solves the biggest problems that come with working for companies across different countries — mainly getting paid easily, staying compliant with local laws, and managing contracts safely. Before Deel, freelancers or remote workers often had to deal with delayed payments, confusing tax rules, and unclear agreements. With Deel, everything is handled in one place: contracts are legally compliant, payments are processed quickly, and taxes or deductions are clearly shown. For me as an end user, this means I don’t have to worry about chasing payments or understanding foreign regulations — I can focus on my work while knowing everything is handled properly and securely.
Poor
What do you like best about the product?
I really like how Deel organizes its internal hierarchy of information. The navigation is intuitive, the menus are clear and easy to understand, and everything is structured logically. The email communication is also well thought out — I only receive relevant messages with the necessary information. This simplicity and focus make the overall experience very efficient.
What do you dislike about the product?
The downside is the lack of partnerships with Portuguese companies. Using Deel in Portugal doesn’t bring any real advantages beyond simply receiving your salary. It would be great to see Deel become more integrated into the local ecosystem, offering benefits or collaborations that make the platform more complete for those living and working here. I cannot cahnge my work email for personal one.
What problems is the product solving and how is that benefiting you?
Deel allows me to work from Portugal for a U.S. company easily and legally. It handles all the contracts, payments, and compliance, so I can focus on my work without worrying about bureaucracy.
Very Good Platform
What do you like best about the product?
I believe this is a good platform that allows me to manage my money easily.
What do you dislike about the product?
For now there is nothing to dislike, I haven't face any issue with it.
What problems is the product solving and how is that benefiting you?
On other platforms, receiving money can be complicated, or the fees for transfers are simply too high.
The Simple and Easy Payment Processor
What do you like best about the product?
I appreciate the variety of options available for withdrawing funds, as well as the different methods for submitting hours worked.
What do you dislike about the product?
Nothing really stands out, but I do wish that when submitting hours, there was an option to open a calendar and simply click on each day to enter my hours per day, then submit them all at once. Right now, I have to go in for each day, enter the hours, save, and repeat the process, which feels a bit tedious.
What problems is the product solving and how is that benefiting you?
This is a convenient way for me to access funds needed for my work.
Eric Feedback - Good navigation and intuitive
What do you like best about the product?
In short, the app has good navigation, is intuitive, doesn't overwhelm you with information, everything is where it should be, and just the right amount of information.
What do you dislike about the product?
Sometimes it gets a little slow, which means that when an approval or validation is required, the notification sent expires before you can approve or reject it.
What problems is the product solving and how is that benefiting you?
It has solved the problem of having a contract and a streamlined payment method that integrates with other wallets.
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