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Reviews from AWS customer

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6,272 reviews
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    Nitin G.

Pretty Good Software for contract management

  • July 09, 2025
  • Review provided by G2

What do you like best about the product?
It is quite smooth. Support team is also quick to support Nd answer your queries.
Their charges are also minimal as compare to softwares like upwork.
What do you dislike about the product?
I would say conversion charges. Other than that i found everything good
What problems is the product solving and how is that benefiting you?
First- its saving cost for employees as well as employers. Whenever we face any issue, support team is there to help


    Nikhil T.

Awesome experience

  • July 09, 2025
  • Review provided by G2

What do you like best about the product?
Transparency on the conversion rates , easy invoicing and updating regular status
What do you dislike about the product?
Nothing as of now, it has been a great experience
What problems is the product solving and how is that benefiting you?
The conversion rate are as per market standards


    Twinkle R.

Very Reliable Payment Platform

  • July 09, 2025
  • Review provided by G2

What do you like best about the product?
I like deel because it is easy to use very simple and fast to process payments
What do you dislike about the product?
Everything is good so far. I don't have anything I dislike
What problems is the product solving and how is that benefiting you?
Simple payment processing


    Juan M.

Del service

  • July 09, 2025
  • Review provided by G2

What do you like best about the product?
Withdraws are really fast, no issues so far.
What do you dislike about the product?
The fact that if any payment got on friday are mostly delivered on monday
What problems is the product solving and how is that benefiting you?
Payroll, I think they handle most HT stuff


    Computer Software

Great app

  • July 09, 2025
  • Review provided by G2

What do you like best about the product?
The easy transfer from employer to employee and from deel to my account
The great UI/UX i really like it
What do you dislike about the product?
The relatively long time for transferring money
What problems is the product solving and how is that benefiting you?
Transferring money in the required currency


    Amisha B.

I used the Deel platform to get hired.

  • July 09, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Deel is how it simplifies getting hired globally. It handles contracts, compliance, and payments in one place, saving time and reducing stress when managing international teams. It’s fast, reliable, and easy to use.
What do you dislike about the product?
One common dislike about Deel is that its platform can sometimes feel complex when navigating legal documents or country-specific compliance rules.
What problems is the product solving and how is that benefiting you?
I use Deel to get paid and manage my contract with the company that hired me, making it easy to handle payments, tax documents, and contract updates all in one place.


    Charms L.

I am new to Deel, was kind of expecting slow service but it turned out fast

  • July 09, 2025
  • Review provided by G2

What do you like best about the product?
How fast and easy fund transfers are! Plus, they're free to most banks in our country
What do you dislike about the product?
None so far, just had to navigate the interface and explore to master the flow
What problems is the product solving and how is that benefiting you?
Fast and free transfers - most banks here in our country do not offer the same services.


    Omar E.

omarawad949@gmail.com

  • July 09, 2025
  • Review provided by G2

What do you like best about the product?
It is very easy to deal with, fast in transfers, and has many ways to withdraw. Also, as a company, I believe it is number 1.
What do you dislike about the product?
Deel Advance service is not accurate or maybe need to work on it.
What problems is the product solving and how is that benefiting you?
Solves the problem of payment gateways and facilitates the creation of contracts for employees


    Aleksander L.

Good HR tool on right path to be excellent

  • July 08, 2025
  • Review provided by G2

What do you like best about the product?
Deel makes it incredibly easy to hire and pay international contractors and employees without needing to set up local entities.
What do you dislike about the product?
Pricing can get high, especially for small companies or those scaling fast
What problems is the product solving and how is that benefiting you?
The platform handles compliance, taxes, and contract generation, which saves a huge amount of legal and administrative time.


    Krystal S.

Repeating Payroll Errors, Broken Reports, and a Platform That Can't Handle Complexity

  • July 08, 2025
  • Review provided by G2

What do you like best about the product?
To their credit, the platform does offer payslip previews and visibility into adjustments. But these features are meaningless if the core functions don’t work, the support is disorganized, and the system architecture is not built to handle real-world complexity.

We’ve lost time, energy, and trust trying to make this relationship work. If your business requires accurate payroll, working reports, and accountable support, I strongly suggest you look elsewhere.
What do you dislike about the product?
We’re now in our fourth month with Deel, and not a single payroll cycle has run without error. But worse than the frequency is the repetition. it’s been the same issue every time, related to retirement deferrals and employer match calculations. We’ve been told it’s fixed on multiple occasions. It never is. Every pay cycle feels like Groundhog Day, and every “correction” brings either more errors or incomplete fixes. It’s exhausting.

This is not a minor onboarding hiccup. It’s a clear sign that the platform cannot handle complexity. If your payroll involves anything beyond a basic setup, buyer beware.
What’s Gone Wrong:

Same Payroll Error, Every Cycle

Ongoing miscalculations in retirement deferrals and employer contributions

Multiple “fixes” that fail to resolve the issue

No escalation process that leads to true resolution

Support That Fumbles Fixes

Most issues are passed to a helpdesk, where they stall for days or weeks

"Resolutions" often contain new errors, which we have to catch ourselves

The burden of quality control falls on us, not them

Critical Reports That Don’t Work

I’ve been waiting over two weeks for them to resolve a broken gross payroll report needed for our workers’ comp audit (which is due in a few days)

No fix, no ETA, and no urgency

Unannounced Invoice Changes

We've had major invoice changes made with no notification- no warning, no explanation, no changelog

This kind of financial opacity is not acceptable for a payroll vendor

A Torturous, Maze-Like Platform

The interface is labyrinthine, making it a chore to find basic information or perform simple tasks

At one point, the system flagged a paid invoice as “past due” even though autopay was active- prompting us to send an unnecessary wire

Management Ignores Escalations

Even after copying managers on multiple email threads (at their request) we’ve received no response whatsoever

There is no visible ownership or accountability at any level of the organization
What problems is the product solving and how is that benefiting you?
None- I wish I had stayed with my old payroll provider.