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Great app
What do you like best about the product?
The easy transfer from employer to employee and from deel to my account
The great UI/UX i really like it
The great UI/UX i really like it
What do you dislike about the product?
The relatively long time for transferring money
What problems is the product solving and how is that benefiting you?
Transferring money in the required currency
I used the Deel platform to get hired.
What do you like best about the product?
What I like best about Deel is how it simplifies getting hired globally. It handles contracts, compliance, and payments in one place, saving time and reducing stress when managing international teams. It’s fast, reliable, and easy to use.
What do you dislike about the product?
One common dislike about Deel is that its platform can sometimes feel complex when navigating legal documents or country-specific compliance rules.
What problems is the product solving and how is that benefiting you?
I use Deel to get paid and manage my contract with the company that hired me, making it easy to handle payments, tax documents, and contract updates all in one place.
I am new to Deel, was kind of expecting slow service but it turned out fast
What do you like best about the product?
How fast and easy fund transfers are! Plus, they're free to most banks in our country
What do you dislike about the product?
None so far, just had to navigate the interface and explore to master the flow
What problems is the product solving and how is that benefiting you?
Fast and free transfers - most banks here in our country do not offer the same services.
omarawad949@gmail.com
What do you like best about the product?
It is very easy to deal with, fast in transfers, and has many ways to withdraw. Also, as a company, I believe it is number 1.
What do you dislike about the product?
Deel Advance service is not accurate or maybe need to work on it.
What problems is the product solving and how is that benefiting you?
Solves the problem of payment gateways and facilitates the creation of contracts for employees
Good HR tool on right path to be excellent
What do you like best about the product?
Deel makes it incredibly easy to hire and pay international contractors and employees without needing to set up local entities.
What do you dislike about the product?
Pricing can get high, especially for small companies or those scaling fast
What problems is the product solving and how is that benefiting you?
The platform handles compliance, taxes, and contract generation, which saves a huge amount of legal and administrative time.
Repeating Payroll Errors, Broken Reports, and a Platform That Can't Handle Complexity
What do you like best about the product?
To their credit, the platform does offer payslip previews and visibility into adjustments. But these features are meaningless if the core functions don’t work, the support is disorganized, and the system architecture is not built to handle real-world complexity.
We’ve lost time, energy, and trust trying to make this relationship work. If your business requires accurate payroll, working reports, and accountable support, I strongly suggest you look elsewhere.
We’ve lost time, energy, and trust trying to make this relationship work. If your business requires accurate payroll, working reports, and accountable support, I strongly suggest you look elsewhere.
What do you dislike about the product?
We’re now in our fourth month with Deel, and not a single payroll cycle has run without error. But worse than the frequency is the repetition. it’s been the same issue every time, related to retirement deferrals and employer match calculations. We’ve been told it’s fixed on multiple occasions. It never is. Every pay cycle feels like Groundhog Day, and every “correction” brings either more errors or incomplete fixes. It’s exhausting.
This is not a minor onboarding hiccup. It’s a clear sign that the platform cannot handle complexity. If your payroll involves anything beyond a basic setup, buyer beware.
What’s Gone Wrong:
Same Payroll Error, Every Cycle
Ongoing miscalculations in retirement deferrals and employer contributions
Multiple “fixes” that fail to resolve the issue
No escalation process that leads to true resolution
Support That Fumbles Fixes
Most issues are passed to a helpdesk, where they stall for days or weeks
"Resolutions" often contain new errors, which we have to catch ourselves
The burden of quality control falls on us, not them
Critical Reports That Don’t Work
I’ve been waiting over two weeks for them to resolve a broken gross payroll report needed for our workers’ comp audit (which is due in a few days)
No fix, no ETA, and no urgency
Unannounced Invoice Changes
We've had major invoice changes made with no notification- no warning, no explanation, no changelog
This kind of financial opacity is not acceptable for a payroll vendor
A Torturous, Maze-Like Platform
The interface is labyrinthine, making it a chore to find basic information or perform simple tasks
At one point, the system flagged a paid invoice as “past due” even though autopay was active- prompting us to send an unnecessary wire
Management Ignores Escalations
Even after copying managers on multiple email threads (at their request) we’ve received no response whatsoever
There is no visible ownership or accountability at any level of the organization
This is not a minor onboarding hiccup. It’s a clear sign that the platform cannot handle complexity. If your payroll involves anything beyond a basic setup, buyer beware.
What’s Gone Wrong:
Same Payroll Error, Every Cycle
Ongoing miscalculations in retirement deferrals and employer contributions
Multiple “fixes” that fail to resolve the issue
No escalation process that leads to true resolution
Support That Fumbles Fixes
Most issues are passed to a helpdesk, where they stall for days or weeks
"Resolutions" often contain new errors, which we have to catch ourselves
The burden of quality control falls on us, not them
Critical Reports That Don’t Work
I’ve been waiting over two weeks for them to resolve a broken gross payroll report needed for our workers’ comp audit (which is due in a few days)
No fix, no ETA, and no urgency
Unannounced Invoice Changes
We've had major invoice changes made with no notification- no warning, no explanation, no changelog
This kind of financial opacity is not acceptable for a payroll vendor
A Torturous, Maze-Like Platform
The interface is labyrinthine, making it a chore to find basic information or perform simple tasks
At one point, the system flagged a paid invoice as “past due” even though autopay was active- prompting us to send an unnecessary wire
Management Ignores Escalations
Even after copying managers on multiple email threads (at their request) we’ve received no response whatsoever
There is no visible ownership or accountability at any level of the organization
What problems is the product solving and how is that benefiting you?
None- I wish I had stayed with my old payroll provider.
High Responsiveness Noted, they provide services in many countries.
What do you like best about the product?
very friendly, helpful always responsive customer success manager, easy to use the platform.
What do you dislike about the product?
The expense reimbursement could be better. The employees can not easily use the application.
What problems is the product solving and how is that benefiting you?
We dont have entities in some countries so we can employ those employees via Deel.
Deel is Excellent for HR Automation
What do you like best about the product?
It can generate invoice automatically and send payment to employees
What do you dislike about the product?
Generally I Can’t attach any doc/photo on invoice
What problems is the product solving and how is that benefiting you?
Getting paid automatically from a company
Seamless Payment Experience with Deel
What do you like best about the product?
I've been receiving payments through Deel since late 2022 with no issues — contracts, currency conversion, and transfers have always been smooth and on time.
What do you dislike about the product?
Overall, Deel has worked great for me, and for now, I don't have a complaint.
What problems is the product solving and how is that benefiting you?
As someone working remotely from a different country with a different currency, Deel makes it easy to receive payments on time, directly in my local bank account and currency. It also allows me to have a formal contract with my employer, which gives structure and security to our working relationship.
Remote payments and payroll for remote work
What do you like best about the product?
The support team will carefully follow up with you to make sure any issue is solved as soon as possible.
What do you dislike about the product?
Expanding the Deel card for purchases in currencies other currency beside dollars would be great for me.
What problems is the product solving and how is that benefiting you?
Deel is solving all the payment problems that come with using other unsafe methods.
Deel takes care of sending the money to my bank account directly. This is a great benefit for me.
Deel takes care of sending the money to my bank account directly. This is a great benefit for me.
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