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Great Customer Support!
What do you like best about the product?
I have worked with a variety of vendors throughout my career.
While the Deel platform is both clean and intuitive, where Deel truly shines is with their support team.
If ever there is an issue I cannot resolve myself or one that requires a little more digging, Deel support is there.
You can easily get support via chat, phone, or email. I love the chat feature, it is beyond helpful to have an immediate sense of support for any issue.
Deel also provides extra support by assigning their clients an Onboarding manager.
Our onboarding manager (Osiris CHilds) is extremely knowledgeable and has been a phenomenal support. We truly appreciate all of his efforts!
While the Deel platform is both clean and intuitive, where Deel truly shines is with their support team.
If ever there is an issue I cannot resolve myself or one that requires a little more digging, Deel support is there.
You can easily get support via chat, phone, or email. I love the chat feature, it is beyond helpful to have an immediate sense of support for any issue.
Deel also provides extra support by assigning their clients an Onboarding manager.
Our onboarding manager (Osiris CHilds) is extremely knowledgeable and has been a phenomenal support. We truly appreciate all of his efforts!
What do you dislike about the product?
Special requests can take time to get back from their legal team, but this is not uncommon.
What problems is the product solving and how is that benefiting you?
Deel allows us to hire employees/contractors in countries we do not have legal entities for.
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It is very intuitive and fast to work with
What do you like best about the product?
I can recieve money from my company in my desired currency and it makes the whole process of getting paid way easier. It also is very simple to use and intuitive.
What do you dislike about the product?
Some terminologies weren't explained fully, so I had to google their definitions because in my country there different types of legal entities and such. Also it would be better if I needed to login only once in a device I have already logged in.
What problems is the product solving and how is that benefiting you?
Deel makes hiring and paying international employees easier and it is benefiting me by streamlining the process of payment and the creation of a contract with the company I provide services
Super Easy to use.
What do you like best about the product?
Deel Advance helps you manage your expenses better when you need it.
What do you dislike about the product?
There were some times that my pay got delayed. Not sure about the reason but it is just for a day.
What problems is the product solving and how is that benefiting you?
Deel is giving us a platform that's a one-stop-shop for benefits and salary.
Onboarding
What do you like best about the product?
Our onboarding process went very quickly and smoothly; thanks to Steven Lam, for a help
What do you dislike about the product?
We have just started our cooperation with Deel, and at this moment, we have no bad comments
What problems is the product solving and how is that benefiting you?
Automation of the payment process to contractors
Fast, reliable, with cool UI/UX
What do you like best about the product?
It is easy to create an account on Deel, the list of all required docs is relatively tiny, and withdrawal methods and procedures are described well. I was trying using other solutions, but Deel look is the coolest for me :)
P.S. Their e-mail with sushi once you made withdrawal is amazing
P.S. Their e-mail with sushi once you made withdrawal is amazing
What do you dislike about the product?
Sometimes, Deel has maintenance (as all websites do), so payments could be delayed. I believe that if they have an independent server for payments it will be great
What problems is the product solving and how is that benefiting you?
Receiving my salary :) It is really fast and easy to withdraw money once there are on Deel. Don't know however how is it going from employer's side
Great deal until now, no issues.
What do you like best about the product?
I like the ease of working with them and the fact that we have access to the money instantly.
What do you dislike about the product?
to be honest, nothing yet, i do not have so much time yet using but until now everything seems to be great.
What problems is the product solving and how is that benefiting you?
It's helping me with getting paid by my contractor.
Keeping track of my invoices.
Keeping track of my invoices.
let's me track finances with no hassle and has low transfer and withdrawal fees
What do you like best about the product?
Downloadable invoices and receipts, low withdrawal and transfer fees, insurance and health card options. Quick receipt of payment and withdrawal. Email notifications
What do you dislike about the product?
none so far but a suggestion would be just to add an option to export invoice/receipts in one csv file with a specified date range.
What problems is the product solving and how is that benefiting you?
Worry-free salary for overseas employees. Tracking of payments. Quick withdrawals. Low transfer fees. vast insurance and prepaid health card options. Auto withdrawals.
Reliable and simple to use
What do you like best about the product?
Reliable and simple to use. The deel advance tool was a big plus for me because it was a very good way to handle unexpected increases in expenses. So far the experience has been very positive.
What do you dislike about the product?
The exchange tax is a bit steep, however, I'm not sure if this is decided by Deel or not or if it is just how it is. I'll look for ways to not have to exchange currencies in the future.
What problems is the product solving and how is that benefiting you?
It helps me receive my monthly payment reliably. The Deel advance feature is also very helpful as a form of handling unexpected expenses. Overall a simple and reliable tool to receive payments.
Smooth Transactions All The Time
What do you like best about the product?
It keeps a record of invoices that you can download anytime.
What do you dislike about the product?
Even though it already has a withdrawal fee, the dollar exchange rate is still lower than what it should be
What problems is the product solving and how is that benefiting you?
Keeping track of all the payments I received and the ability to download them, that looks like an official receipt/invoice is great!
Hassle-free!
What do you like best about the product?
I can see the breakdown of calculations of choices of payment and can cancel withdrawal if i changed my mind
What do you dislike about the product?
None at all! Except the extra fees for every withdrawal
What problems is the product solving and how is that benefiting you?
With us being remotely employed, contracts and payments are solved
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