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External reviews

3,668 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Benedict O.

Well-working tool with some annoyances

  • December 08, 2022
  • Review verified by G2

What do you like best about the product?
Everything works pretty well, and Deel does what I expect it to do and even some more. Entering hours is easy, and withdrawing money is easy; it simply works. The Deel-benefits are also very nice and probably useful for many (if not for me personally).
So far when problems arose, it was always easy to make contact with Deel, and mostly I feel taken care of. It's a very useful tool that is making my work a lot easier.
The site itself is working well, and I don't think there is much that I feel is missing when I'm using it.
What do you dislike about the product?
It just has some minor bugs from time to time, but those tend to get fixed soon and contact to Deel is easy. One bigger annoyance is the fact that every time you log in, you have to go through the 2FA process, which, while safe, becomes very tedious when required to log hours daily
What problems is the product solving and how is that benefiting you?
The process of working as a contractor for a US company as a non-US citizen can be quite complicated - Deel makes all of that entirely easy and leaves little work for me. It's also an easy way to avoid any bureaucracy when it comes to setting up invoices, I basically have to do nothing by myself, which is amazing and saves me hours of tedious office work every month.


    Boni D.

Amazing team, amazing platform, amazing support!

  • December 08, 2022
  • Review provided by G2

What do you like best about the product?
Tyler - he is great and answering questions, providing feedback and ensuring that we have everything needed at our fingertips.
What do you dislike about the product?
The cost! For a small org like ours the cost is simply too expensive.
What problems is the product solving and how is that benefiting you?
Paying our international customs, expense reimbursement and dealing with all of the EOR information


    Information Technology and Services

Great service, helped kickstart our US growth

  • December 06, 2022
  • Review verified by G2

What do you like best about the product?
Deel has a well structured product and a very helpful team. always there to answer our questions round the clock.
What do you dislike about the product?
The process of getting people on board was complex and there was still a good part of the legal aspects we had to understand and assess on our side.
What problems is the product solving and how is that benefiting you?
Deel has helped us get people on board in the US without the need of hiring them. This helped us start in the market and validate that we'll want to continue our growth there and eventually hire a team to support our growth internally.


    Insurance

Great support service

  • December 05, 2022
  • Review verified by G2

What do you like best about the product?
Customer service that is instant and prompt
What do you dislike about the product?
HR policies and Manuals should be easily accessed
What problems is the product solving and how is that benefiting you?
Hiring overseas and dealing with international compliance


    Oil & Energy

Great Onboarding

  • December 05, 2022
  • Review verified by G2

What do you like best about the product?
The onboarding team has invested as much time as necessary to that I am successful and have been honest and transparent. It has been a very good experience
What do you dislike about the product?
The exchange rate - USD to DOP is 2.5% off which represents an extra cost to me
What problems is the product solving and how is that benefiting you?
Payments, Compliance, Legal protection, Formality


    Paolo D.

Great experience

  • December 05, 2022
  • Review verified by G2

What do you like best about the product?
We particularly like the autonomy that the Deel.com admin platform gives us, as we don't have to constantly wait for a support person to reply to our calls.
We also found the country guides very clear and helpful.
What do you dislike about the product?
It can become expensive at scale, so we might have to look into other options if the team overseas grows big. Other than that there is nothing else we dislike so far.
What problems is the product solving and how is that benefiting you?
Deel allows us to employ staff where we don't have a Permanent Establishment, with the confidence that they will be paid lawfully and on time every time. This allows us to experiment with team expansion in an agile way.


    Vanessa B.

Very supportive and great customer service

  • December 02, 2022
  • Review verified by G2

What do you like best about the product?
The platform is easy to navigate and use for the whole employee lifecycle. Our CSM is always very responsive and helpful, she always answers all her questions in a timely manner and provides us with all the support we need. We have been delighted by the service and attention she gives us.
What do you dislike about the product?
As for the employee experience, it can be challenging to understand the benefits offered to them. Providing companies with the opportunity to offer to new hires a one-pager that combines all the benefits and perks would be extremely helpful.
What problems is the product solving and how is that benefiting you?
UK Employment


    John O.

Great experience, easy to onboard

  • December 02, 2022
  • Review verified by G2

What do you like best about the product?
Deel has been fantastic to work with. Their process is very easy to onboard new employees and the Deel team, specifically Kayla Kaufman is extremely responsive and quick to answer questions. We have tried other PEOs and they don't come close to the high service levels provided by Deel.
What do you dislike about the product?
None to date. Deel is always quick to respond to inquiries and provides great guidance on international employee matters.
What problems is the product solving and how is that benefiting you?
Our business is growing rapidly and Deel has provided fantastic support which has allowed us to add and support employees in many countries across the globe with very little effort.


    César C.

Anybody considering hiring outside of the States should use Deel

  • December 01, 2022
  • Review verified by G2

What do you like best about the product?
Ease of use and customer support have been great
What do you dislike about the product?
Nothing so far. Deel has been a great solution to our needs.
What problems is the product solving and how is that benefiting you?
Being able to hire outside of USA while still being able to provide FTE-type payroll and benefits


    Nordy M.

Deel makes hiring easy!

  • November 30, 2022
  • Review verified by G2

What do you like best about the product?
The ease of use and how knowledgeable the team is-- you have a group of SMEs to answer all your questions. Also, we really love our account manager, Georg Primetshofer-- he is the BEST!
What do you dislike about the product?
I don't really have any complaints. The platform is pretty easy to use, and when we don't know the answer to something, their help desk or our account manager always know the answer.
What problems is the product solving and how is that benefiting you?
Deel makes hiring easier when you don't have entities set up in different locations. Also, their help with Visas has been extremely helpful to us-- their mobility team is fantastic and leaves us with very little to do.