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Fast, Easy and Reliable
What do you like best about the product?
Support from Deel Team is excellent and the tool is very
What do you dislike about the product?
It takes quite some time to get involved with the whole onboarding process.
What problems is the product solving and how is that benefiting you?
Just a straightforward transaction replaces all monthly recurrent payments.
Good Customer Service
What do you like best about the product?
The customer service and customer support have been very good. I appreciate the attention the sales rep and the onboarding rep have given us throughout the process. The Deel platform is reasonably intuitive and easy to navigate. Set-up is quick and easy, as is validating your bank account and making payments.
What do you dislike about the product?
There are some modifications to the platform which Deel could make that would limit supervisors from seeing things that are confidential (such as invoices, employment contracts, employee details, etc.).
What problems is the product solving and how is that benefiting you?
Deel is acting as our Employer of Record which is a huge benefit. It allows us to work with contractors in countries where we don't have business operations.
Smooth Experience
What do you like best about the product?
The customer service was great from the very beginning. I also loved that we received answers to our questions right away and always felt like our representatives were happy to help no matter how simple the question.
What do you dislike about the product?
I honestly have no complaints. They have been super helpful and very informative on the process and our needs.
What problems is the product solving and how is that benefiting you?
They are helping us hire our first employee in Canada. Helping us be compliant is a huge help. They saved us much time and resources now that we can do it all in one place.
Complete Contractor Billing Management Platform
What do you like best about the product?
It's a comprehensive system to manage all the different aspects of managing contractors in different countries - from agreements and contracts, invoices and payments.
What do you dislike about the product?
The rates are fair but startups might find the added expense per contractor or employee a bit high. There aren't many other services that offer the same comprehensive service.
What problems is the product solving and how is that benefiting you?
Managing many contractors in different countries, and handling compliance can be cumbersome and complicated. Deel handles this along with many other services all in one app.
Easy, fast and definitely NOT scary
What do you like best about the product?
It's a one stop shop that's high touch with people to support at every stage. We have been delighted with the level of support and service.
What do you dislike about the product?
Nothing. Quite a lot of emails but we needed them
What problems is the product solving and how is that benefiting you?
We use Deel to hire someone in Germany. We wouldn't be able to do it without that.
Makes paying our overseas team way easier!
What do you like best about the product?
Being able to pay our overseas staff and team easily, great-looking UI, and very helpful customer support and account managers!
Not having to worry about sending out wire payments.
Not having to worry about sending out wire payments.
What do you dislike about the product?
Permissions could be a little bit more customizable. Having custom roles would make internal controls much easier to enforce.
Reporting would be more streamlined and easier to build out.
Reporting would be more streamlined and easier to build out.
What problems is the product solving and how is that benefiting you?
Being able to pay contractors all over the world through different entities, being able to send payments and see payment history all in once place as opposed to using traditional banks.
Great Platform and Support Team
What do you like best about the product?
The ease and simplicity of the Platform.
The platform is extremely easy to navigate and create/edit contracts for international employees.
The Deel representatives that we work with have been ABSOLUTELY amazing and instrumental in onboarding and hiring international employees. The Deel team is extremely quick to respond and knowledgeable.
The platform is extremely easy to navigate and create/edit contracts for international employees.
The Deel representatives that we work with have been ABSOLUTELY amazing and instrumental in onboarding and hiring international employees. The Deel team is extremely quick to respond and knowledgeable.
What do you dislike about the product?
The Hard payroll deadlines, but we understand why they are hard deadlines and the legality/logistics of them.
What problems is the product solving and how is that benefiting you?
Deel handles the payroll, taxes, legality, and Human Resources side of our international employee workforce. They ensure we remain in compliance with all local laws.
So easy to use
What do you like best about the product?
It's easy to use and to withdraw. They also allow you to withdraw in advance when you neet to wich is really helpfull
What do you dislike about the product?
I cannot think of anything actually wish is cool
What problems is the product solving and how is that benefiting you?
It solves the way I got paid from the US to Argentina
Quick and easy to use
What do you like best about the product?
The platform is very intuitive and easy to follow. The sales team is always prompt in terms of response time and eager to help if you run into any issues. Great platform overall.
What do you dislike about the product?
Not a lot of expertise or knowledge when doing background checks in different countries, you get passed along to team members who provide incorrect information. A lot of back and forth.
What problems is the product solving and how is that benefiting you?
The problem that Deel solves for us includes being able to hire globally to accommodate different time zones and being able to build a global team. This benefits us as we gain more global reach.
The best company to hire employees all over the world!
What do you like best about the product?
The risk free.
The service of the account manager
The website.
The service of the account manager
The website.
What do you dislike about the product?
The process is a little bit longer but it is always like that in the hiring process.
What problems is the product solving and how is that benefiting you?
They are eliminating the risk of hiring employees directly in the country.
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