What do you like best about the product?

Having the option for FusionAuth to host our solution in a single-tenant format giving us total confidence in uptime and availability. Add to that integrating robust security features with easy, out-of-the-box solutions like MFA and SSO. Implementing was well supported and fairly straight-forward - on the essentials plan we had helpful support on the timeline we agreed to. In our migration of 10,000+ users they never missed a beat with the just-in-time migration option keeping our solution online throughout.

What do you dislike about the product?

There is a wide gap in support levels between the Enterprise and Essentials tiers of the service and we would have loved a more middling option with quicker guaranteed turnaround during business hours but not requiring 24/7 access to support. Otherwise our experience so far has been very positive.

What problems is the product solving and how is that benefiting you?

Prior to FusionAuth we handled IAM in house and being able to confidently put it in the hands of professionals is exactly what we were looking for. Also being able to add included features like MFA and SSO has been huge, allowing us to continually deliver value to our users with very little lift on our engineering team.