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Seamless Communication

  • By Aastha M.
  • on 01/24/2025

What do you like best about the product?
I've been using Gupshup to manage my customer communication. The platform is user-friendly, with intuitive tools for building automated workflows and personalized messaging.

Its integration with multiple channels like WhatsApp, SMS, and web push ensures that we can connect with our audience wherever they are, making our CRM campaigns highly effective.

What I love most is the reliability—messages are delivered on time, and the API performance is solid. Plus, their support team is prompt and helpful whenever we have questions.
What do you dislike about the product?
I think tool should be more inclined towards integration with the CRM tool like Clevertap, Moengage.
What problems is the product solving and how is that benefiting you?
All in one place like SMS, WA, Email. I don't have to rush to multiple places for my CRM needs. For a robust messaging solution, Gupshup is worth it. Highly recommended!


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