PhishER Plus
KnowBe4, Inc.Reviews from AWS customer
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Automated Phishing Simulations with Smart Scoring
What do you like best about the product?
Automated phishing attempts sent randomly and scoring as necessary.
What do you dislike about the product?
Nothing at this time. The products works well.
What problems is the product solving and how is that benefiting you?
This is helping our staff to learn of potential phishing attack formats and what to watch for.
Great Visibility into User-Flagged Messages with PAB
What do you like best about the product?
The ability to see all the messages that users flag with the PAB
What do you dislike about the product?
Tough to move between massages and back to the rooms
What problems is the product solving and how is that benefiting you?
Our ability to see the target attacks our users are facing and the PhishRIP ability to remove those emails from everyones inbox
Powerful Email Recall and User Protection
What do you like best about the product?
The ability to pull back emails and further protect users
What do you dislike about the product?
Nothing back. I missed out on training for this however so that is desired
What problems is the product solving and how is that benefiting you?
More and more users are reporting issues which with with a larger sample size I now can cater user training appropriately.
Very Easy to Use and User-Friendly
What do you like best about the product?
Very easy to use and genuinely user-friendly. Being able to quickly extract reported emails from users’ mailboxes is a huge time-saver and makes the whole process much more efficient.
What do you dislike about the product?
Only thing I dislike is not knowing about it sooner
What problems is the product solving and how is that benefiting you?
As a one man security team, PhishER is a massive time saver
Super Simple UX with Accurate Insights
What do you like best about the product?
Super simple UX
accurate information and insights
accurate information and insights
What do you dislike about the product?
it doesnt pull user information from KSAT
What problems is the product solving and how is that benefiting you?
SOC
Makes Managing Emails and Phishing Attempts Effortless
What do you like best about the product?
It makes a life easier to manage emails and phishing attempts
What do you dislike about the product?
Not that I know off _ It looks all is good and working
What problems is the product solving and how is that benefiting you?
It shows us the detailed report pof phishing attempt which we can investigate further with other tools
PAB Button Reports Are Incredibly Helpful and Insightful
What do you like best about the product?
I found the PAB button reports most helpful. I like getting them and seeing just what gets reported to us and by which users.
What do you dislike about the product?
The rules need to be explained a bit better for making things more automatic. I have learned more here at the convention about the rules and we found that two of my rules were cancelling each other out. A better guide linked to that would be great.
What problems is the product solving and how is that benefiting you?
The Phish ER is solving our blind spots into what our users are facing in their daily email inboxes and helping us resolve any questions our users have when they report things to us.
Efficient Threat Email Management with Minor Limitations
What do you like best about the product?
I like that KnowBe4 PhishER/PhishER Plus can automatically pull the threat emails if reported by a user. I also found the initial setup to be easy.
What do you dislike about the product?
I don't like the limit of 200 deletions at a time for quarantined emails with KnowBe4 PhishER/PhishER Plus. We need to be able to permanently delete threat messages or at least manually do so in bulk.
What problems is the product solving and how is that benefiting you?
KnowBe4 PhishER/PhishER Plus can automatically pull the threat emails if reported by a user.
Easy to Use with Impressive Options
What do you like best about the product?
It’s so easy to use and very user-friendly. I also think the options are pretty impressive.
What do you dislike about the product?
I’d like to see more instructional videos so I can fully master all the options included.
What problems is the product solving and how is that benefiting you?
It helps us review reported emails and makes it easier to identify phishing attempts.
Boosts Security Awareness with Customization Options
What do you like best about the product?
I use KnowBe4 PhishER to run simulated phishing campaigns for my organization. It has allowed me to bring security awareness to my organization and keep the organization on top in terms of being aware of new phishing tactics and trends. I like that it gives me the ability to select from a library of templates but also create my own if I needed to. The library template is helpful when you're unsure of the direction of where to go. It allows me to be able to select a template that is trending. Creating my own template adds value because it allows me to do my own research and generate something that is more targeted to my organization.
What do you dislike about the product?
The UI could definitely be improved and sometimes the functionality with previewing the phishing template you edited could be buggy.
What problems is the product solving and how is that benefiting you?
I use KnowBe4 PhishER to enhance security awareness and keep my organization updated on phishing trends. The library of templates and the ability to create custom ones help me target my organization more effectively.
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