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PhishER Plus

KnowBe4, Inc. | 1

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External reviews

439 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Services

Quick, Intuitive

  • May 30, 2024
  • Review provided by G2

What do you like best about the product?
I like the PML feature, as well as the header, raw data, and the plugin with VirusTotal.
What do you dislike about the product?
There has been times items sent to VirusTotal take much longer, hours, rather than the usual 10-30 seconds/ 1-2 minutes.
What problems is the product solving and how is that benefiting you?
Awareness, user learning, knowledge of the threat landscape, testing our filters, use as a teaching tool for end users.


PhishER 100% PhishER Plus Garbage

  • May 24, 2024
  • Review provided by G2

What do you like best about the product?
PhishER is great for training users to submit malicious emails and automates the process of cleaning them up
What do you dislike about the product?
In 5 months of ownership ER+ has removed 3 messages only and all of them were false positives
What problems is the product solving and how is that benefiting you?
providing a platform for the users to submit emails and make a positive impact on their coworkers


Good product, easy to use

  • May 09, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use. It's not difficult to get it up and running.
What do you dislike about the product?
There is no way to organize training into tracks. I'd love to make a privacy track with multiple privacy-related training modules, a firm-wide track that had all of the sessions assigned to everyone, and maybe an IT track for the IT department, etc.
What problems is the product solving and how is that benefiting you?
training and phishing awarness


    Banking

ML is very inaccurate even after months of training.

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
The possibilities of the ML working well.
What do you dislike about the product?
The ML not working well even after months of training and support.
What problems is the product solving and how is that benefiting you?
It was supposed to solve manual intervention but so far it has not.


    Manufacturing

Great product!

  • May 07, 2024
  • Review verified by G2

What do you like best about the product?
It provides great, easy to use tools for stopping phish attacks before they begin. When an phish does get through, it provides the necessary insights to mitigate any risk and fight the attacks in the future. KB4 proivdes excellent support though the deployment process.
What do you dislike about the product?
It was a little time consuming to setup in our environment. Not at all difficult, but it took me a minute to get it all working correctly.
What problems is the product solving and how is that benefiting you?
Offers better visibility into incoming phishing attacks that I didn't have before. I can see which users are the main attack vectors for our organization.


    Government Administration

With how much Spam & Junk email you get these days, you need a tool like this

  • May 07, 2024
  • Review verified by G2

What do you like best about the product?
User friendly and centralized dashboard in order to have a consolidated view of all the reported incidents.
What do you dislike about the product?
Integration challanges or lack of integration with other security platforms.
What problems is the product solving and how is that benefiting you?
The automatic prioritization of emails is helping our IT teams to focus on the most threatening emails first and respond right away on these emails.


    Ahmad J.

PhishER Just Works!

  • May 05, 2024
  • Review verified by G2

What do you like best about the product?
The ability to automate responses and clear the dashboard
What do you dislike about the product?
Easier Branding parameters. The size and limits are very weird
What problems is the product solving and how is that benefiting you?
Its allowing for better email phish resolution


    Vikas S.

Hero Product for your Security Team

  • May 02, 2024
  • Review verified by G2

What do you like best about the product?
PhishER has a lot of potential that can be beneficial for your company including PhishML, PhishRIP, PhishFlip, and integration with other software. The PhishML feature will automatically split your reported emails into different categories with their inbuild Machine Learning Algorithms. The Phish Alert Button that comes with PhishER will be installed on the user's outlook and it will resolve the reporting problem with just a single click without forwarding it to the SOC team. Within the PhishER dashboard, you will see the reported emails by users and here you can see the category created by PhishML.
The PhishRIP feature of PhishER will allow you to create a query and search for the reported emails by users, and then you can quarantine the emails from the user's inbox.
Their integration with Virustotal will allow us to analyze the reported emails from the users and to deeply analyze the links and documents on the emails directly without using any other sandbox.
The support of KnowBe4, PhishER's parent company is excellent. The implementation is very easy and affordable.
What do you dislike about the product?
PhishER should work on the integration of more software. Their ML model should be more accurate in terms of email prediction. PhishRIP will only work on reported emails, not on others if you try to run a different query.
What problems is the product solving and how is that benefiting you?
Knowbe4 PhishER is solving our email security and Phishing attack problem. It has a Phish Alert Button that will be installed on the user's outlook and then it will help them to report any suspicious email directly to the security team. So it is solving our email reporting process.
With the help of PhishER, we can quarantine the threat emails that were not detected by the email spam filter and have been delivered to the user's inbox.
VirusTotal integration is helping us to better analyze the links and documents present in the email.


    Art Z.

KnowBe4 PhishER Plus Improved our Email Security and User Education

  • May 02, 2024
  • Review verified by G2

What do you like best about the product?
The PhishER+ platforms has been a successful supplemental tool for our Email Security.
What do you dislike about the product?
The user interface could use a modernized design.
What problems is the product solving and how is that benefiting you?
Mitiganing phishing campaigns.


    Meghan N.

Phish ER has helped us prevent multiple breaches

  • May 02, 2024
  • Review provided by G2

What do you like best about the product?
Phish ER has helped us isolate and remove phishing emails before users get a chance to click on links or open attachments. It has helped us avoid multiple phishing attacks.
What do you dislike about the product?
Not a KnowBe4 issue, but microsoft doesn't allow pinning the phish alert button in the web version of outlook so it moves depending on how the user has their view set up.
What problems is the product solving and how is that benefiting you?
It is preventing phish attacks by easily enabling us to use the Phish RIP feature to pull the same or similar emails out of inboxes with a few clicks.