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PhishER Plus

KnowBe4, Inc. | 1

Reviews from AWS Marketplace

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External reviews

439 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Hospital & Health Care

The Absolute Best

  • July 27, 2022
  • Review provided by G2

What do you like best about the product?
I love the rule-based categoration and PhishFlip features.
What do you dislike about the product?
I do now know of anything with PhishER that is not helpful. I am currently unable to take advantage of all features due to our antiquated infrastructure, but we are in the process of upgrading to get there.
What problems is the product solving and how is that benefiting you?
My end-users are seeing real-life phishing attempts alongside the KnowBe4 templates to know that true bad-actors will do whatever it takes to trick them into taking their bait.


    Steve B.

Important part of our infosec toolkit

  • July 27, 2022
  • Review verified by G2

What do you like best about the product?
Easy to create and send campaigns on an ongoing basis
What do you dislike about the product?
Would like more short form content in the training library
What problems is the product solving and how is that benefiting you?
Keeping security and phishing risk top of mind across our org


    Joseph K.

PhishER has been one of my best decisions!

  • July 27, 2022
  • Review verified by G2

What do you like best about the product?
I love the automated nature of how suspected Phishing emails are reported and evaluated before my team looks at them. Being able to see a list of the reported messages with the machine learning tags versus looking at an inbox of just "raw" emails is so much better than how we have handled submissions over the years.
What do you dislike about the product?
I don't dislike anything in PhishER. I wish PhishRip wasn't so restrictive sometimes but I understand why the restrictions are needed or the tool may be abused.
What problems is the product solving and how is that benefiting you?
Sorting through an inbox and manually pulling out elements of suspected phishing emails has been a real time-consuming task. Now we can just look at each report and see the elements pulled out for us so we can quickly evaluate and verify the machine learning assessment.


    Government Administration

Knowbe4 and PhishER did as advertised,they changed the culture of our employees for the better

  • July 27, 2022
  • Review verified by G2

What do you like best about the product?
We have a 1 person IT department, combing through emails to confirm good or bad is extremely time consuming. With rules and automated tasks, it has become very easy to manage. How does it compare to competitors? I don't think anyone can compete with the suite of products and support to train employees on cyber hygiene.
What do you dislike about the product?
There is no downside to PhishER. the system is pretty self-explanatory, and the more you use it the snappier it becomes.
Perhaps more built-in intelligence to handle even more of the emails would be a plus, but honestly, it fits our needs without it.
What problems is the product solving and how is that benefiting you?
PhishER gives the employees a single easy method to report phishing emails, as well as standardizing the IT department's approach toward suspicious emails. The product has offered guidance to the IT Department on how to address the issue of reporting suspicious emails.


    Insurance

PhishER is great product

  • July 27, 2022
  • Review verified by G2

What do you like best about the product?
PhishER is great training for end users. I appreciate that the emails going out to test our users look legit, and it has made our users a lot more cautious.
What do you dislike about the product?
PhishER is at the top of its competitors, I don't have anything that I dislike about it.
What problems is the product solving and how is that benefiting you?
PhishER solves a lot of problems by training users to think before they click


    Matthew S.

Great Product

  • July 27, 2022
  • Review verified by G2

What do you like best about the product?
I like how it teaches the users and gives them an easy option to report phishing.
What do you dislike about the product?
The downside is we do not want our users getting too worried and reporting any email as a phish.
What problems is the product solving and how is that benefiting you?
They are helping us meet the need of security vs accessibility.


    Publishing

Highly recommended feature!

  • July 27, 2022
  • Review verified by G2

What do you like best about the product?
The visibility of PhishER right within Outlook has gotten our users in the habit of looking for suspicious emails and reporting them. Having the ability to preemptively remove phishing or other suspicious emails before other employees even have the chance to interact with them is a considerable benefit. I highly recommend this feature!
What do you dislike about the product?
We like everything about PhishER. Nothing to dislike.
What problems is the product solving and how is that benefiting you?
PhishER is helping to keep the reality of phishing emails front-and-center for employees, and giving them the opportunity to proactively create defensive security for our company.


    Primary/Secondary Education

Simple, fast, automated - just works!

  • July 27, 2022
  • Review verified by G2

What do you like best about the product?
Simple to setup and get going.
Easy to understand how to use.
Mostly automated to make your job much easier
Provides a great value
What do you dislike about the product?
Confusuion/lack of clear differentiation between 'rules' and 'actions'
What problems is the product solving and how is that benefiting you?
Pulling ALL instances of a bad email from all users mailboxes is priceless!


    Legal Services

Never knew I needed it until I needed it!

  • July 27, 2022
  • Review verified by G2

What do you like best about the product?
Easy to read reporting along with ease of use
What do you dislike about the product?
Wish I had it sooner to help cut down on time!
What problems is the product solving and how is that benefiting you?
I'm able to cut down on the time needed to research manually.


    Computer & Network Security

PishER is a great tool

  • July 21, 2022
  • Review verified by G2

What do you like best about the product?
the ability to use real phishing emails as templates for phishing training emails
What do you dislike about the product?
Needs more of an open community about developing and using the custom rules you can manually create.
What problems is the product solving and how is that benefiting you?
Automatic detection for phishing emails and automatic mitigation resolution. saves time for everyone.