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PhishER; a superhero for your inbox!
What do you like best about the product?
The ability to be able to quickly remove malicious emails from inboxes across my organization is easy and can even be automated. What's not to like? On top of that, I can give my company peace of mind when reporting an email, and I will be able to give them a quick and accurate response.
What do you dislike about the product?
I've seen a few inaccuracies when a URL is scanned or PhishER assumes an email is malicious even though it's fine. This doesn't happen very often, but I would say I see it 1-2 out of 30 emails. Often the dashboard says I have an email that needs reviewed but when I clicked on the number of emails that need to be reviewed, nothing is there. I think this is in part due to the automation which is still processing, but that's just me guessing.
What problems is the product solving and how is that benefiting you?
Being able to keep our inboxes secure of malicious emails and also allowing our employees who may not be as savvy when it comes to identifying malcious emails to be able to report them. Always ensuring we are safe rather than sorry! Plus being able to utilize CrowdStrike into our email is wonderful.
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A well-rounded and user-friendly tool.
What do you like best about the product?
This tool is very user-friendly. Someone can learn it easily within a week and be participating in phishing analysis by thenext.
What do you dislike about the product?
Sometimes VirusTotal reports are incorrect. This is due to compny and corperate domains (whos URL's start with the below - (https://usg02.safelinks.protection.office365.us). VirusTotal reports automatically mark the entire URL as good when in reality the base domain may have malicious connections.
What problems is the product solving and how is that benefiting you?
We finally have PhishER 2.0 which provides a community of like-minded cybersec industry-based individuals who have developed a large repository of known malicious domains.
Helps you manualy perform Phishing Email Review. Automatic functions are unrelaiable.
What do you like best about the product?
Helps you manualy perform Phishing Email Review.
What do you dislike about the product?
Automatic functions are unrelaiable and not complete enough.
What problems is the product solving and how is that benefiting you?
Helps me complete manual review.
Helpful platform with some limitations
What do you like best about the product?
The user interface for managing phishing emails.
What do you dislike about the product?
The limited ability of the integration with Cortex XSoar.
What problems is the product solving and how is that benefiting you?
Phishing email review.
Having trouble with PhishER
What do you like best about the product?
PhishER, allows me to guage and report on, reported phish, number of Threats/Spam/Safe/Unknown emails.
What do you dislike about the product?
PhishER intermittently errors out without explanation. As I right this I'm unable to get to it. Also, the machine learning does not seem to be learning, causing me to have to check too many unknowns.
What problems is the product solving and how is that benefiting you?
Reporting is good but elements from reports are scattered between custom reports. If I need a report from one custom report, but other data from a different custom report, it is manual work to combine the data.
KnowBe4 PhishER Value for Investment
What do you like best about the product?
One of the best thing is user-friendly interface, which allows users to report phishing incidents quickly and conveniently. it also reduces the risk of the organization and shows the awareness of the employee. PhishER's ability to identify and block phishing attempts
What do you dislike about the product?
One of the challenge that we faced in 6sense was with the Integration and false positives.
What problems is the product solving and how is that benefiting you?
PhishER reduced the phishing email attacks in a significant way i.e. we used to get 400-500 phishing spams weekly and now it has been reduced to 10-20 per week. PhishER has played a crucial role in raising awareness among our employees about the dangers of phishing and employees no longer have to solely rely on the security team to detect and handle phishing incidents.
Phish ER tool review
What do you like best about the product?
Phish ER is great. It really helps combat the issue of overflowing inboxes with suspected phishing emails. It prioritizes threats. The interface is also user friendly
What do you dislike about the product?
Thé set up process was a bit complicated at first but I hear it has been simplified.
What problems is the product solving and how is that benefiting you?
It frees up IT resources for other pressing matters.
PhishER: A Vital Cybersecurity Tool
What do you like best about the product?
PhishER is a great way to manage the phishing emails that plague all organizations big and small. We are able to report suspicious emails, review the current phishing trends our users are experiencing, classify potential risks, and educate our employees on the best practices when it comes to the ever evolving phishing threat we all experience.
What do you dislike about the product?
There isn't much I dislike but I do find the portal for reviewing reported emails to be a bit cumbersome.
What problems is the product solving and how is that benefiting you?
It is a great way to manage the large load of potentially malicious phishing emails and spam that make it through our firewalls. Ignoring them is not a solution.
PhishER is amazing!!!
What do you like best about the product?
Love the automation, alerts and the information it collects to minimiza the time to investigate.
What do you dislike about the product?
I don't see anything dislike about it, but a suggestion is to block emails by email address instead of a domain.
What problems is the product solving and how is that benefiting you?
The automation of spam and clean emails for our users.
Transformed the security attitude of the users
What do you like best about the product?
The users to have ownership in the security of the institution. It allowed them all to feel involved.
What do you dislike about the product?
I cannot think of any downside the employees have very positive comments
What problems is the product solving and how is that benefiting you?
Definitely helps the users to watch out for fishing campaigns
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