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Very efficient cloud based CCM tool
What do you like best about the product?
Template creation is very straightforward. Allows me to create correspondence on the fly
What do you dislike about the product?
Licensing is bit complicated. Difficult to setup the environment initially
What problems is the product solving and how is that benefiting you?
We are creating business templates for both barch and on demand correspondence.
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Smarter Smart Communications
What do you like best about the product?
Can have great Conversations with Customers, fantastic Document Negotiation and a complete SaaS product
What do you dislike about the product?
It's almost simple to implement, and designing layouts can be a little tricky, which can be more user-friendly.
What problems is the product solving and how is that benefiting you?
We are going Digital, On-demand, and providing Interactive solutions.
Recommendations to others considering the product:
Go Digital, Go SmartCOMM
Have great potential
What do you like best about the product?
Detailed configuration. You can customize the output document. Pretty easy to use for end users once everything has been setup. The support team is helpful and responsive.
What do you dislike about the product?
You will need to learn and understand how to this application works and how to configure it. Depends on your requirement for the template, this can be challenging sometime.
What problems is the product solving and how is that benefiting you?
This product helps us automated some of our process. Save our time and resources.
IFBI and Smart Communications
What do you like best about the product?
The API's that allow us to extend the capabilities of the tool.
What do you dislike about the product?
I can't think of anything I don't like about Smart Communications.
What problems is the product solving and how is that benefiting you?
Decentralized creation of customer communications content.
SmartCOMM Review
What do you like best about the product?
Ease of deploying/configuring virtual appliances
What do you dislike about the product?
No dislikes........................................
What problems is the product solving and how is that benefiting you?
Can stay up to date with latest releases with minimal downtime
Recommendations to others considering the product:
Great product
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