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Conga CLM
Contracts are often managed across disconnected systems, manual workflows, and shared drives, creating delays, limited visibility, and unnecessary risk. As contract volumes grow, oversight becomes harder to scale, and compliance becomes reactive.
Conga CLM provides a single system for managing every contract across Legal, Procurement, and Sales, turning agreements into governed, searchable data that supports execution, compliance, and informed decision making.
Reviews (498)
khevana P.
AI-Powered Contract Management That Boosts Efficiency and Customer Experience
Reviewed on Apr 01, 2026
Review provided by G2
What do you like best about the product?
The new way to approach the Contract management process in an AI era. This can improve the employee efficiency and overall Customer experience
What do you dislike about the product?
Nothing specific I dont like about the system at this stage
What problems is the product solving and how is that benefiting you?
The complexity of the contract signing and contract management as well as tracking of the contract signature
Jonathan M.
Seamless Salesforce Integration for Complex Enterprise Contracts
Reviewed on Mar 17, 2026
Review provided by G2
What do you like best about the product?
It integrates seamlessly with Salesforce CRM and helps automate key processes for sales teams. It’s also well suited to handling complex, enterprise-level contracts and obligations.
What do you dislike about the product?
Setup can be lengthy and challenging, and it often requires specialized expertise or additional support. Migrating templates between environments can also be difficult and may take extra effort to get right.
What problems is the product solving and how is that benefiting you?
This update resolved an issue where OCR processing was failing in Stage 3 and returning an error related to "AcroForm field 'Sig' with no AP".
Diego R.
Simple, Streamlined Admin Process
Reviewed on Mar 11, 2026
Review provided by G2
What do you like best about the product?
The Simplicity of the admin process and now AIME so excited to see how can we implement that as admins
What do you dislike about the product?
the interface is different than Salesforce is not bad but a bit confusing sometimes
What problems is the product solving and how is that benefiting you?
the process of creating contracts and signatures as well
Medical Devices
Enhanced Workflows with Flexible Native Salesforce Customization
Reviewed on Mar 11, 2026
Review provided by G2
What do you like best about the product?
Enhanced workflows, native salesforce configuration, customization
What do you dislike about the product?
Adoption challenges, process change management
What problems is the product solving and how is that benefiting you?
Contracting workflow management, document standardization, reporting, clause tracking, risk reduction
Larissa S.
User-Friendly and Risk-Reducing Platform for Contract Management
Reviewed on Mar 11, 2026
Review provided by G2
What do you like best about the product?
I really like that Conga CLM is user-friendly and is always innovating. It's great for managing our agreements, generating templates, and managing our customer database and contractual obligations. Having one platform for all our contracts reduces risk and exposure, while improving contract management and customer experience.
What do you dislike about the product?
Nothing to mention
What problems is the product solving and how is that benefiting you?
Conga CLM provides one platform for all our contracts, reducing risk, improving contract management, and enhancing customer experience. We use it to manage agreements, generate templates, and manage our customer database and contractual obligations.
Angela W.
Automation and Integration That Transformed Our Policy and Contract Workflow
Reviewed on Mar 11, 2026
Review provided by G2
What do you like best about the product?
The gained efficiencies, automation and integration potential of this product has had a significant impact on the way we issue policies and negotiate contracts. We use APIs in real time and through RPA technology 3-times a day to pull data for contracts 24/7.
What do you dislike about the product?
I absolutely love working with the Conga team so that fact that I only get to see them once a year is my dislike.
What problems is the product solving and how is that benefiting you?
We use Adobe for eSig capabilities, our Cognizant team was able to work with Conga to find a solution to include a live URL in our reminders to improve signature compliance rates.
Hospital & Health Care
Effortless Document Automation, Needs Better Amendments
Reviewed on Mar 11, 2026
Review provided by G2
What do you like best about the product?
Conga CLM helps us with document automation, making processes more efficient. I find it easy to work with overall. I like creating a Purchase Agreement because the software is user-friendly and makes the process straightforward.
What do you dislike about the product?
Could be better creating amendments. For our company, we are looking for a simple solution for amendments.
What problems is the product solving and how is that benefiting you?
Conga CLM helps us with document automation, making it easy to work with contracts and create purchase agreements.
Jessica L.
Effortless Contract Management, Needs Better AI Features
Reviewed on Mar 10, 2026
Review provided by G2
What do you like best about the product?
I like how Conga CLM allows us to have all of our contracts in the same place and easily access our agreements. I appreciate the contract tree, which I find helpful, and I also like the automated event alerts.
What do you dislike about the product?
The AI functionality.
What problems is the product solving and how is that benefiting you?
I use Conga CLM to manage and store contracts effectively in one place, making it easy to access agreements. I like the automated event alerts and the contract tree feature.
Chintan A.
Streamlines Agreement Versioning and Amendment Documentation
Reviewed on Jan 27, 2026
Review provided by G2
What do you like best about the product?
Helps us to manage agreement versioning and documentation with its amendments
What do you dislike about the product?
in xauthor for word has very limited usecase and some of the complex hierarchies are not possible to pull into the word document.
What problems is the product solving and how is that benefiting you?
Streamline document versioning with final documentation ,also agreement rules, and query templates feature helps to avoid manual customization for region/language-based template selection
Kevin P.
Streamlined E-Signature, Room for Automation
Reviewed on Jan 13, 2026
Review provided by G2
What do you like best about the product?
I find Conga CLM makes it much easier and faster to formalize our sales process and close deals. It's very easy to generate SOWs and MSAs and then route them for signature. I definitely value the e-signature routing feature because it makes it very easy to capture signatures quickly. The initial setup was fairly easy since it can be installed as an AppExchange app right within Salesforce.
What do you dislike about the product?
While routing for e-signature is easy, it requires a lot of manual steps to setup a document for signature. I wish there was more AI-injected into the process to suggest the signers and pull in the required information automatically instead of manually.
What problems is the product solving and how is that benefiting you?
I use Conga CLM to create SOWs and MSAs and initiate e-signature requests, which makes it faster to formalize our sales process and close deals.