Conga CLM
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Effortless Contract Management with Seamless Integration and Stellar Support
What do you like best about the product?
The Conga CLM helps greatly in managing all the legal contracts efficiently. Specially, the negotiation process of the contract is very helpful as it enabled multiple users to review the contracts parallely. The implementation is also very easy and its integration with signing tools such as DocuSign and AdobeSign helps us complete the contract signing process very effectively. The overall support provided by the Conga for Conga CLM is excellent. Our issues gets resolved very quickly and it helps us reduce the turn around time with our end users.
What do you dislike about the product?
Overall the document generation process using Conga CLM is quite simple, however, at times if becomes difficult to create complex templates using XAC tool.
What problems is the product solving and how is that benefiting you?
In our organization, generally as per the customers requirement there will be a need to modify the templates. However, it is important for us to preseve the previous versions as well. Conga CLM provides document as well as template versioning functionality which helps us greatly in achieving this use-case. We can easily navigate back to any of the previous version and can make the necessary changes to create a new version.
Seamless Office 0356 Process Implementation
What do you like best about the product?
Office 0356 Review Process (Internal and External)
Seamless Easy Process Implementation in CLM.
Generation and Merge using a Template with Multiple clause.
Multiple Signature integration tool (Adobe, Docu and Conga Sign)
Conga API to handle custom mass process.
Seamless Easy Process Implementation in CLM.
Generation and Merge using a Template with Multiple clause.
Multiple Signature integration tool (Adobe, Docu and Conga Sign)
Conga API to handle custom mass process.
What do you dislike about the product?
The time it takes for Customer Support to resolve certain system issues could be improved.
What problems is the product solving and how is that benefiting you?
Digitalization of CLM Process and Improve KPI for Contract Lifecycle.
Effortless Contract Management with Powerful Template Generation using Conga CLM
What do you like best about the product?
Conga CLM helps us grealty in managing our contracts, starting from the document geration, review process till the approvals. This is great tool to manage all the contracts and interface is also UI friendly. However, the best thing about Conga CLM is the ease with which it helps in generating complex contracts. The X-Author for Contracts Add In helps in creating complex templates which then can be generated using Conga CLM without much manaul efforts. The implemention of Conga CLM is very simple and it easily integrates with Salesforce. The support provided by the Conga for this is also exceptional as the issue get resolved in a timely manner.
What do you dislike about the product?
Although the CLM's document generation capability is exceptional, at times it is observed that there is some performance degradation observed specifially for large and complex contracts. In some scenarios, it takes more than the expected time to generate the document which can be improved a bit.
What problems is the product solving and how is that benefiting you?
The complexity of our contracts is very high. We have lenghty contracts with multiple repeat sections, however, Conga CLM is just the perfect tool for this. Conga CLM helps us generate complex documents very easily and without much manual efforts which is very benefitting for our organization.
Excellent Support and Effortless Usability
What do you like best about the product?
Conga support team and it is easy to use
What do you dislike about the product?
Heavy or big uploads can take a bit sometimes
What problems is the product solving and how is that benefiting you?
Creating quotes and proposals for clients
Resolved Approval Issues, Smooth Performance
What do you like best about the product?
I appreciate that Conga CLM resolved the issue with legal users' inability to submit approvals in the QA environment, which has been effectively fixed. This resolution allowed me to proceed with important tasks, such as creating records and submitting them for approvals, without interruptions. The product's performance is satisfying as it works fine and smoothly for our needs. Moreover, the initial setup of Conga CLM was straightforward with no significant challenges encountered, making the process good and efficient overall.
What do you dislike about the product?
No
What problems is the product solving and how is that benefiting you?
I find Conga CLM resolved issues with function approvals, enabling us to submit approvals smoothly. It works fine without any challenges.
Flexible, Reliable, and Seamless Integration with Salesforce
What do you like best about the product?
As a system administrator, I really value how flexible and configurable Conga CLM is. The integration with Salesforce is seamless, which simplifies user management, data consistency, and workflow automation. The platform’s customization options make it easy to adapt templates, approval flows, and metadata without heavy coding. It’s also quite stable and reliable once properly set up, which helps minimize maintenance issues.
I use Conga CLM almost daily to monitor system performance, troubleshoot user issues, and support new configuration requests. The customer support team has generally been responsive and helpful — they provide clear guidance and good follow-up, although response times can vary depending on the issue’s complexity. Overall, it’s a powerful and dependable system that gives administrators solid control while keeping business users productive.
I use Conga CLM almost daily to monitor system performance, troubleshoot user issues, and support new configuration requests. The customer support team has generally been responsive and helpful — they provide clear guidance and good follow-up, although response times can vary depending on the issue’s complexity. Overall, it’s a powerful and dependable system that gives administrators solid control while keeping business users productive.
What do you dislike about the product?
While Conga CLM is a powerful platform, some areas could be more intuitive from an admin perspective. The configuration options are extensive, but certain settings are buried deep in the interface and can take time to locate or adjust. System updates and new releases sometimes introduce minor issues that require additional troubleshooting. The learning curve for new administrators can also be steep, especially when managing complex workflows or integrations. Additionally, the reporting tools, while functional, could be more flexible and user-friendly. Overall, these are manageable challenges, but improving usability and documentation would make system maintenance smoother.
What problems is the product solving and how is that benefiting you?
Conga CLM has helped our organization centralize and standardize the entire contract lifecycle, which used to be spread across multiple tools and manual processes. It automates key stages like drafting, approval, and signature, reducing errors and saving a lot of time for both administrators and business users. From my perspective as a system administrator, it’s made managing user permissions, templates, and workflows much easier and more consistent. The integration with Salesforce keeps contract data synchronized, improving visibility across departments. Overall, Conga CLM has increased operational efficiency, reduced compliance risks, and given us better control over our contract data and reporting.
Seamless Contract Management with Powerful Salesforce Integration
What do you like best about the product?
Conga CLM offers excellent flexibility and automation across the contract lifecycle. Its deep integration with Salesforce makes it easy to manage contracts directly within existing sales and legal workflows. The dynamic document generation, clause library, and approval automation features help ensure consistency, compliance, and faster turnaround times.
What do you dislike about the product?
Conga CLM can be complex to configure and maintain, especially when setting up advanced workflows or custom integrations. The learning curve for administrators and end users is relatively steep, and some tasks require technical support or development effort.
What problems is the product solving and how is that benefiting you?
Conga CLM is helping streamline and automate the entire contract lifecycle — from creation and negotiation to approval and execution. It eliminates manual document handling and version control issues by centralizing all contracts in one system. The standardized templates and clause library ensure compliance and consistency across agreements, while automated approval workflows reduce turnaround time.
Doc Assembly Rulesets Make Document Generation Effortless
What do you like best about the product?
Conga CLM offers a range of highly useful features, and one of them is Doc Assembly Ruleset feature. This feature automatically selects the right clauses and attachments based on predefined rules. It makes document generation so much smoother and saves me from manually checking every detail. The flexibility to control what gets added through rulesets and dynamic sections is a big plus.
What do you dislike about the product?
The initial setup of CLM is technical and little time-consuming. It took me a while to understand how CLM and X-Author settings work together. But Once I familier, it becomes much easier to use.
What problems is the product solving and how is that benefiting you?
It has significantly reduced the time we spend generating contracts and proposals. The accuracy and consistency have improved a lot. Overall, it’s helped our team work faster, stay compliant, and deliver documents more efficiently.
Conga CLM Review
What do you like best about the product?
What I appreciate most about Conga CLM is the wide range of options it offers for generating and sending documents. Depending on the scenario, you can choose from various processes, which makes it very adaptable to different needs.
What do you dislike about the product?
When working with large documents, Conga CLM can occasionally become sluggish, which is frustrating since our business depends on the fast generation and processing of documents.
What problems is the product solving and how is that benefiting you?
Without standard templates, clause libraries, central visibility of obligations (e.g., renewals, expiries, termination rights), organisations face legal, financial and reputational risk.
With templates, pre-approved clause libraries, automated workflows and integration (e.g., with CRM like Salesforce), contracts can be generated, negotiated, approved and signed more quickly. This means you (or your team) spend less time chasing paperwork and more time on value-added work.
With templates, pre-approved clause libraries, automated workflows and integration (e.g., with CRM like Salesforce), contracts can be generated, negotiated, approved and signed more quickly. This means you (or your team) spend less time chasing paperwork and more time on value-added work.
Exceptional Contract Management with Powerful Clause Library and Analytics
What do you like best about the product?
Conga X-Author for Contracts is a significant differentiator in the CLM space, especially when it comes to document generation and contract negotiations. Conga XAC features a clause library that enables contract managers to keep clauses updated with the latest approved changes and legal language. Without a centralized clause library like this, the risks associated with manually reviewing and updating clauses can become a major challenge during negotiations. Conga XAC allows contract managers to negotiate more efficiently with customers by preserving content controls and maintaining contract formatting throughout the process.
In terms of scalability and modularity, the Conga CLM architecture is designed to support modularity, scalability, and maintainability, making it suitable for organizations of varying sizes and complexities. Its ability to extract, analyze, and act on contract data using AI is a key differentiator in the CLM market.
Conga CLM also offers built-in reporting, analytics, and tracking tools, including Power BI integration, which provide comprehensive insights into contract performance, compliance, and risk. The solution includes detailed audit logs that track every change, ensuring transparency and accountability throughout the contract lifecycle.
In terms of scalability and modularity, the Conga CLM architecture is designed to support modularity, scalability, and maintainability, making it suitable for organizations of varying sizes and complexities. Its ability to extract, analyze, and act on contract data using AI is a key differentiator in the CLM market.
Conga CLM also offers built-in reporting, analytics, and tracking tools, including Power BI integration, which provide comprehensive insights into contract performance, compliance, and risk. The solution includes detailed audit logs that track every change, ensuring transparency and accountability throughout the contract lifecycle.
What do you dislike about the product?
At times, we feel that the support services can be rather expensive, especially when there is a need to enhance certain functionalities by introducing new, complex custom flows that integrate smoothly with the OOB CLM flow. Aside from this, it is an excellent tool that effectively addresses all of our contractual needs.
What problems is the product solving and how is that benefiting you?
Conga CLM has significantly reduced the manual processes involved in handling different contract types, which previously added complexity to our contract lifecycle. With Conga CLM, we are now able to scale our business more efficiently and effectively, while also improving visibility across the organization. Conga provides solutions that help our team review contracts quickly and conduct negotiations without unnecessary delays, all while maintaining accurate track changes throughout the negotiation process. Overall, Conga CLM addresses the gaps in our contract lifecycle management and supports effective localization.
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