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Conga CLM

Conga

Reviews from AWS customer

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External reviews

450 reviews
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External reviews are not included in the AWS star rating for the product.

    Ahmad A.

Effortless Parallel Reviews and Seamless Salesforce Integration, But Smart Search Needs Work

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
Conga provides an easier way to accomplish parallel reviews that no other software seems to be able to do. During our busy season many of our users are generating and sending contracts all day with no issues or slow downs which is amazing based on the volume. Works surprisingly well with Salesforce staying within any limits set out by salesforce
What do you dislike about the product?
Smart search does not function as it should. We have had a few teams from Conga review it with little success
What problems is the product solving and how is that benefiting you?
Conga provides a way for multiple people to review our documents at the same time. This provides a much more seamless process to our Clients and Users. It also uses time efficiently

    Computer Software

Seamless Integration and Support, But Feature Updates/Fixes Are Slow

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
Seamless Integration, Ease of Implementation and Use, Best Technical Support, Availability of number of features, End-2-End functionality available at one place
What do you dislike about the product?
Turn around time on Product Fixes and Long waits for Feature optimization
What problems is the product solving and how is that benefiting you?
Conga CLM assists us in creating contracts and managing the entire contract lifecycle in a single location. Having all the necessary tasks and actions accessible in one place truly helps us save time, gain better insights into our deals, and close them more quickly and accurately.

    Information Technology and Services

Versatile Versions and Effortless Environment Management

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
X-Author provides multiple versions of itself such as X-Author 1.0 – an executable file, and X-Author Advanced – a cloud-based extension. It also helps you store your multiple environment details in one single file, allowing us to log in to any environment with just a single click.
What do you dislike about the product?
Template formatting-related issues are very hard to debug, and X-Author does not provide or point to any specific component causing this issue, making it very hard for us to resolve such issues.
What problems is the product solving and how is that benefiting you?
Previously it was difficult for us to manage and migrate templates but with this tool it ease our operations.

    Health, Wellness and Fitness

CLM offers End-to-End Contract Automation That Delivers Great results for COntract management

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
- Conga CLM offers end to end contract automation which is very powerful, flexible and revolutionary whne it comes to manage and streamline contract management processes.
- Conga CLM offers great and high rated tools like Conga X-Author for template and clause management, X-author migration manager - an inhouse solution to migrate the template and clause data among different environment that not only ease the engineer efforts but also redcue the configuration time.
- Conga CLM offers sealess integration with other tools like office 365 for review process, Adobe Sign and Docusign for eSignatures and different connectors to keep contract data synchronized across platforms.
- Conga Support Services are higly qualified to support the Conga for any issues we face during our day to day activities.
What do you dislike about the product?
One can observe issues like data erros, broken integrations or recreate certain configurations and records especially after upgrades. We assume if proper QA cycle tests all thepreviously highly used features and some customization flow can reduce these errors for customers.
What problems is the product solving and how is that benefiting you?
- Conga CLM offers great support in Template and clause Management that mitigates risk of manual efforts.
- Conga CLM has great fetures like agremeent protection that decides contrals the accessibiltiy of contracts during negotiations, maintains or track the changes with propoer auditing, Ouery templates that helps filter the templates based on user locale and support multi-language doc generation.
- Conga CLM offers a feature of agreement rule to automate the full contract flow till agreement activiation.

    Kanishk S.

Conga CLM is an evolving product with its new amazing features.

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
Conga CLM keeps on evolving and provides us with new useful functionalities. One example is that it recently introduced the Obligation Management functionality, which we needed and were able to implement for our project. Conga CLM is a product that receives continuous updates, which is what makes this product great.
What do you dislike about the product?
There is nothing as such, but they could have made the Conga documentation around new features and bug fixes better for the end users.
What problems is the product solving and how is that benefiting you?
It is providing us with the features that we require, such as - send for Office 365 review, Document generation, Document redlining.

    Manjunath V.

Easy Integration with Salesforce, but Needs More Reliable Support

  • October 15, 2025
  • Review provided by G2

What do you like best about the product?
Conga CLM helped us in Salesforce ecosystem to manage end user contract and agreements. Integrating conga is very easy and fast paced.
What do you dislike about the product?
In recent rimes we have seen couple of outages and resulted in business impact. Additionally conga support team need to be very pro active. They need to manage better customer support
What problems is the product solving and how is that benefiting you?
Conga helped us in managing contracts and reduced the time taken by individual brokers to complete contracts

    Telecommunications

Use CLM to generate Service Proposals

  • October 08, 2025
  • Review provided by G2

What do you like best about the product?
We manage to generate static documents with CLM
What do you dislike about the product?
It seems to be a solution more designed for Legal than Professional Services
What problems is the product solving and how is that benefiting you?
Generating service proposals

    Insurance

CLM

  • October 08, 2025
  • Review provided by G2

What do you like best about the product?
Structured process and central repository
What do you dislike about the product?
Cumbersome for users. Send for review can be unreliable
What problems is the product solving and how is that benefiting you?
-

    Davyd F.

Procurement

  • May 15, 2025
  • Review provided by G2

What do you like best about the product?
deep automation and tight Salesforce integration
What do you dislike about the product?
Complex Implementation, user interface isn't the most intuitive, only works well if you're already deeply using Salesforce, Price & Licensing Complexity, slow performance
What problems is the product solving and how is that benefiting you?
reduce manual effort

    Erica L.

Conga contracts has basic functions you need

  • May 07, 2025
  • Review provided by G2

What do you like best about the product?
Basic functions and ROI. It is the most affordable option for doc repository and workflow
What do you dislike about the product?
Limiting configuration options and user interface
What problems is the product solving and how is that benefiting you?
I have conga contracts.

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