Conga CLM
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Conga CLM Evaluation: A Robust Yet Intricate Contract Management Platform
What do you like best about the product?
Conga CLM is great package which increase the enfficiency of sales cycle as well as reducing the time taken for complete life of agreement cycle. CUstomer support is the prompt and provides ease of implementation. Documentation is good enough in terms of ease of integration and ease of use.
What do you dislike about the product?
Conga CLM has a very classic/legacy UI and limited upgrade options for lightning UI.
What problems is the product solving and how is that benefiting you?
Conga CLM solves reviewing issues with x-authors parallel review and its integration with adobe sign is seamless which simplifies the signing process.
How Conga CLM Optimizes Contracting with E-Signature Integration
What do you like best about the product?
Conga CLM has been a game changer in simplifying our Contracting Process. It's loaded with all the features that our legal and contracts team needed to digitize the business process in salesforce.
What do you dislike about the product?
Although mostly intuitive, there are certain features that need deep technical expertise to implement. The documentation is not exhaustive so the barrier to self-learn is high.
What problems is the product solving and how is that benefiting you?
Conga CLM along with its integration with any esignature provider like Docusign/Echosign, allows to digitize the contracting process for our legal and contracts team. Currenty, this is done offline and there are a lot of compliance clauses missing in legal contracts which Conga CLM automates post implementation.
Contract LifeCycle Management for Streamlined Contract Process
What do you like best about the product?
Conga CLM offers significant advantages in ease of use, implementation, and integration. It has the best streamlined process for the contract. Conga CLM is also integrated with quoting process of conga as well, we can integrate conga CLM while creating the contracts with microsft word and it can be integrated with different e-signature tools like conga sign, adobe sign, docusign. Conga CLM gives us the better understanding to manage the documents associated with contracts. We can publish it and made it stored in the cloud as well.
Conga CLM has ability to create complex contract templates with dynamic salesforce fields, clauses, section and also provide condtions to hide and show based on objects fields and its related objects.
Conga CLM helps customer with creating the agreement, generating the document, reivew it for legal team then send for signature to the client and then can we used as a contract for a particular purchase.
Conga CLM excels in user-friendly contract management, with strong customer support and frequent updates, enhancing efficiency in legal workflows.
Conga CLM can be frequently used for creating the contracts with customized templates and e-sign process
Conga CLM has ability to create complex contract templates with dynamic salesforce fields, clauses, section and also provide condtions to hide and show based on objects fields and its related objects.
Conga CLM helps customer with creating the agreement, generating the document, reivew it for legal team then send for signature to the client and then can we used as a contract for a particular purchase.
Conga CLM excels in user-friendly contract management, with strong customer support and frequent updates, enhancing efficiency in legal workflows.
Conga CLM can be frequently used for creating the contracts with customized templates and e-sign process
What do you dislike about the product?
While Conga CLM offers many strengths, it does have some downsides. One notable challenge is the complexity of advanced customization. Conga has provided Fixed process and workflows for particular process, We have not much advanced customization on the CLM Part like callbacks and metadata settings.
There is a quite challange for the User training to create the templates for the contracts as it require a techincal person to have all the understanding on the salesforce and word end. User training needs more time instead of other products like conga contracts.
Conga CLM is not able to handle complex templates which requries third party integration and it is not useful when their is more dynamic things while creating the template.
The pricing is much higher as there are multiple users need to be purchased who needs to use the software. So costing needs to be taken in consideration.
There is a quite challange for the User training to create the templates for the contracts as it require a techincal person to have all the understanding on the salesforce and word end. User training needs more time instead of other products like conga contracts.
Conga CLM is not able to handle complex templates which requries third party integration and it is not useful when their is more dynamic things while creating the template.
The pricing is much higher as there are multiple users need to be purchased who needs to use the software. So costing needs to be taken in consideration.
What problems is the product solving and how is that benefiting you?
Conga CLM is helping us solve several critical business problems related to contract management. Firstly, it has streamlined the contract creation process, significantly reducing the time spent on drafting, editing, and approving contracts. By automating templates and approval workflows, it ensures that contracts are consistent and accurate, reducing human error and the risk of non-compliance.
Conga CLM reduces the risk for verifying it with the legal team as it has the option for reconcilation the document.
Conga CLM has integrated almost all the e-sign tool which gives the business flexibility while costing the e-sign tool.
Conga CLM is integrated with the conga order management tool which gives us the contracted data and we can order products/services accordingly and step on the deal values.
Conga CLM reduces the risk for verifying it with the legal team as it has the option for reconcilation the document.
Conga CLM has integrated almost all the e-sign tool which gives the business flexibility while costing the e-sign tool.
Conga CLM is integrated with the conga order management tool which gives us the contracted data and we can order products/services accordingly and step on the deal values.
A great must have product for contract life cycle management
What do you like best about the product?
The Implementation and functionality is unmatched
What do you dislike about the product?
Havent got many isses with the product and has been going great since i have joined teh org.
What problems is the product solving and how is that benefiting you?
The whole functionality of CLM is set up out of the box and with out major changes we can implement the solution as it is
Experience on CONGA uitlization
What do you like best about the product?
Installation and Configuration of this product is really quick. That is the best thing I would say.
What do you dislike about the product?
Configuring clauses using bullets. Also If we have footer for all pages which are interconnected and if we have a section break in between with some conditional paragraph, if this paragraph doesn't show up as condition is not satisfied, then for all the pages footer is going away.
What problems is the product solving and how is that benefiting you?
Issues we are facing with X-Author for word while configuring templates.
Conga CLM: Simplifying Contract Creation, Execution, and Management
What do you like best about the product?
Here are a few **newer (or increasingly noticeable) things about Conga CLM that I like**, especially compared to how CLM tools used to feel:
* **Improved contract authoring experience**
The clause library and template management feel more structured and reusable, making it easier to standardize language while still allowing flexibility where needed.
* **Better automation across the contract lifecycle**
More steps—request intake, approvals, versioning, and execution—can now be automated end to end, reducing manual handoffs and email-driven processes.
* **Stronger Salesforce alignment**
The tighter integration with Salesforce objects (Accounts, Opportunities, custom objects) makes contracts more contextual and easier to track alongside deals.
* **Enhanced visibility and reporting**
Contract status, bottlenecks, and key milestones (like expirations and renewals) are easier to surface, which helps with proactive contract management.
* **Clause and obligation control**
The ability to manage fallback clauses, conditional language, and obligations improves compliance and reduces legal risk.
* **Scalability beyond legal teams**
CLM is increasingly usable by sales, procurement, and operations—not just legal—without sacrificing governance.
Overall, what I like most is that Conga CLM is moving from being just a **contract repository** to a more complete **contract lifecycle platform** that supports speed, compliance, and visibility at the same time.
* **Improved contract authoring experience**
The clause library and template management feel more structured and reusable, making it easier to standardize language while still allowing flexibility where needed.
* **Better automation across the contract lifecycle**
More steps—request intake, approvals, versioning, and execution—can now be automated end to end, reducing manual handoffs and email-driven processes.
* **Stronger Salesforce alignment**
The tighter integration with Salesforce objects (Accounts, Opportunities, custom objects) makes contracts more contextual and easier to track alongside deals.
* **Enhanced visibility and reporting**
Contract status, bottlenecks, and key milestones (like expirations and renewals) are easier to surface, which helps with proactive contract management.
* **Clause and obligation control**
The ability to manage fallback clauses, conditional language, and obligations improves compliance and reduces legal risk.
* **Scalability beyond legal teams**
CLM is increasingly usable by sales, procurement, and operations—not just legal—without sacrificing governance.
Overall, what I like most is that Conga CLM is moving from being just a **contract repository** to a more complete **contract lifecycle platform** that supports speed, compliance, and visibility at the same time.
What do you dislike about the product?
Yes—while **Conga CLM** is solid, there are a few areas where it can improve to make the experience even better:
**• Usability & user experience**
Some screens and workflows can feel clunky or unintuitive, especially for non-legal users. Improved UI and clearer navigation would help adoption across teams.
**• Onboarding & training**
Given its capabilities, better in-product guidance, tutorials, and contextual help could reduce the learning curve for admins and business users.
**• Workflow flexibility**
More dynamic and easily configurable workflows (without heavy admin support) would let teams tailor approval and review paths faster.
**• Reporting & dashboards**
While contract reporting exists, richer, more customizable dashboards and analytics—in line with modern BI experiences—would help teams spot trends and risks faster.
**• Template & clause management**
Even though libraries exist, more intelligent suggestion tools or easier reuse/search features would help authors find the right language quickly.
**• Performance at scale**
For very high volumes of contracts or large orgs, performance can lag—optimizations here would help speed up contract creation and search.
**• Integration ecosystem**
Expanding prebuilt integrations with more third-party systems (eSignature alternatives, CLM data in BI tools, ERP/finance) could reduce the need for custom builds.
In short, Conga CLM could improve by becoming **more intuitive, easier to customize, and more performance-optimized**—especially for users outside legal who interact with contracts daily.
**• Usability & user experience**
Some screens and workflows can feel clunky or unintuitive, especially for non-legal users. Improved UI and clearer navigation would help adoption across teams.
**• Onboarding & training**
Given its capabilities, better in-product guidance, tutorials, and contextual help could reduce the learning curve for admins and business users.
**• Workflow flexibility**
More dynamic and easily configurable workflows (without heavy admin support) would let teams tailor approval and review paths faster.
**• Reporting & dashboards**
While contract reporting exists, richer, more customizable dashboards and analytics—in line with modern BI experiences—would help teams spot trends and risks faster.
**• Template & clause management**
Even though libraries exist, more intelligent suggestion tools or easier reuse/search features would help authors find the right language quickly.
**• Performance at scale**
For very high volumes of contracts or large orgs, performance can lag—optimizations here would help speed up contract creation and search.
**• Integration ecosystem**
Expanding prebuilt integrations with more third-party systems (eSignature alternatives, CLM data in BI tools, ERP/finance) could reduce the need for custom builds.
In short, Conga CLM could improve by becoming **more intuitive, easier to customize, and more performance-optimized**—especially for users outside legal who interact with contracts daily.
What problems is the product solving and how is that benefiting you?
Conga CLM automates the creation of contracts by using pre-approved templates, clauses, and terms, which are consistent across all contracts. It provides real-time visibility into the contract lifecycle, allowing users to track the status of each contract, identify overdue approvals, and monitor contract performance. Conga CLM automates and streamlines the approval process by setting up customizable workflows and notifications to ensure that contracts are reviewed and approved quickly by the appropriate stakeholders
Conga CLM - revolutionary solution for contract management
What do you like best about the product?
Here are a few **newer (or increasingly noticeable) things about Conga CLM that I like**, especially compared to how CLM tools used to feel:
* **Improved contract authoring experience**
The clause library and template management feel more structured and reusable, making it easier to standardize language while still allowing flexibility where needed.
* **Better automation across the contract lifecycle**
More steps—request intake, approvals, versioning, and execution—can now be automated end to end, reducing manual handoffs and email-driven processes.
* **Stronger Salesforce alignment**
The tighter integration with Salesforce objects (Accounts, Opportunities, custom objects) makes contracts more contextual and easier to track alongside deals.
* **Enhanced visibility and reporting**
Contract status, bottlenecks, and key milestones (like expirations and renewals) are easier to surface, which helps with proactive contract management.
* **Clause and obligation control**
The ability to manage fallback clauses, conditional language, and obligations improves compliance and reduces legal risk.
* **Scalability beyond legal teams**
CLM is increasingly usable by sales, procurement, and operations—not just legal—without sacrificing governance.
Overall, what I like most is that Conga CLM is moving from being just a **contract repository** to a more complete **contract lifecycle platform** that supports speed, compliance, and visibility at the same time.
* **Improved contract authoring experience**
The clause library and template management feel more structured and reusable, making it easier to standardize language while still allowing flexibility where needed.
* **Better automation across the contract lifecycle**
More steps—request intake, approvals, versioning, and execution—can now be automated end to end, reducing manual handoffs and email-driven processes.
* **Stronger Salesforce alignment**
The tighter integration with Salesforce objects (Accounts, Opportunities, custom objects) makes contracts more contextual and easier to track alongside deals.
* **Enhanced visibility and reporting**
Contract status, bottlenecks, and key milestones (like expirations and renewals) are easier to surface, which helps with proactive contract management.
* **Clause and obligation control**
The ability to manage fallback clauses, conditional language, and obligations improves compliance and reduces legal risk.
* **Scalability beyond legal teams**
CLM is increasingly usable by sales, procurement, and operations—not just legal—without sacrificing governance.
Overall, what I like most is that Conga CLM is moving from being just a **contract repository** to a more complete **contract lifecycle platform** that supports speed, compliance, and visibility at the same time.
What do you dislike about the product?
Yes—while **Conga CLM** is solid, there are a few areas where it can improve to make the experience even better:
**• Usability & user experience**
Some screens and workflows can feel clunky or unintuitive, especially for non-legal users. Improved UI and clearer navigation would help adoption across teams.
**• Onboarding & training**
Given its capabilities, better in-product guidance, tutorials, and contextual help could reduce the learning curve for admins and business users.
**• Workflow flexibility**
More dynamic and easily configurable workflows (without heavy admin support) would let teams tailor approval and review paths faster.
**• Reporting & dashboards**
While contract reporting exists, richer, more customizable dashboards and analytics—in line with modern BI experiences—would help teams spot trends and risks faster.
**• Template & clause management**
Even though libraries exist, more intelligent suggestion tools or easier reuse/search features would help authors find the right language quickly.
**• Performance at scale**
For very high volumes of contracts or large orgs, performance can lag—optimizations here would help speed up contract creation and search.
**• Integration ecosystem**
Expanding prebuilt integrations with more third-party systems (eSignature alternatives, CLM data in BI tools, ERP/finance) could reduce the need for custom builds.
In short, Conga CLM could improve by becoming **more intuitive, easier to customize, and more performance-optimized**—especially for users outside legal who interact with contracts daily.
**• Usability & user experience**
Some screens and workflows can feel clunky or unintuitive, especially for non-legal users. Improved UI and clearer navigation would help adoption across teams.
**• Onboarding & training**
Given its capabilities, better in-product guidance, tutorials, and contextual help could reduce the learning curve for admins and business users.
**• Workflow flexibility**
More dynamic and easily configurable workflows (without heavy admin support) would let teams tailor approval and review paths faster.
**• Reporting & dashboards**
While contract reporting exists, richer, more customizable dashboards and analytics—in line with modern BI experiences—would help teams spot trends and risks faster.
**• Template & clause management**
Even though libraries exist, more intelligent suggestion tools or easier reuse/search features would help authors find the right language quickly.
**• Performance at scale**
For very high volumes of contracts or large orgs, performance can lag—optimizations here would help speed up contract creation and search.
**• Integration ecosystem**
Expanding prebuilt integrations with more third-party systems (eSignature alternatives, CLM data in BI tools, ERP/finance) could reduce the need for custom builds.
In short, Conga CLM could improve by becoming **more intuitive, easier to customize, and more performance-optimized**—especially for users outside legal who interact with contracts daily.
What problems is the product solving and how is that benefiting you?
Conga CLM (Contract Lifecycle Management) addresses a variety of challenges organizations face when managing contracts, improving efficiency, reducing risks, and ensuring compliance.
New CLM Implementation In Progress to Replace Bad Processes and Unhappy Internal Customers
What do you like best about the product?
Inclusive of all our needs, and straight forward to learn and implement quickly.
What do you dislike about the product?
There is nothing that stands out at the moment, and we will keep eye on this as we continue to implement and scale.
What problems is the product solving and how is that benefiting you?
Bad business processes requiring a lot of manual interventions and re-traininig.
Efficient contract management
What do you like best about the product?
Tracking approvals, eliminates email exchanges, integration with DocuSign, reporting and event alerts.
What do you dislike about the product?
More transparency from product leaders on timeline of new products
What problems is the product solving and how is that benefiting you?
All contract requests are streamlined and maintained in one centralized platform.
Conga Contracts has all the functionality of a traditional CLM.
What do you like best about the product?
Workflow, contract families, configurable by admins.
What do you dislike about the product?
Interface a bit klunky - have to scroll and click quite a bit.
What problems is the product solving and how is that benefiting you?
All contracts in one place, approval workflows, renewals and reporting.
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