Chat
What do you like best about the product?
I like how it has all the coversations saved.
What do you dislike about the product?
The chat feature does not beep or anything when it comes through. Also we are not able to send customers a email of the chat.
What problems is the product solving and how is that benefiting you?
It solving not having so much phone traffic. I am able to resolve a issue faster.
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