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Reviews from AWS customer

2 AWS reviews

External reviews

147 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Kenchugonde A.

Review

  • January 29, 2024
  • Review provided by G2

What do you like best about the product?
Help us effortlessly reach and examine our widespread data, making the most of our resources to provide better user experiences. IBM Watson and AWS are improving cloud-based analytics and AI, allowing organizations to speed up their strategies for updating their data systems.
What do you dislike about the product?
Too expensive when compare to other data tools in the market
What problems is the product solving and how is that benefiting you?
Easy data access for analysis.
User experience by enhancing cloud based analytics and AI capabilities.(unified view of data)
Resource utilization.
Data Modernization which can lead to more agile and effective data mgmnt practices.


    Kshitij A.

Exploring the pros and Cons of IBM watson : A complete overview

  • January 17, 2024
  • Review provided by G2

What do you like best about the product?
IBM watson's advaneced anaytics tools are really good which allow us to unravelintricate patterns and take impriotant decisions for business.
Anaother good thing about this is its seamless data integration.
This also provides collaborative environment which help in increasing efficiency in team. Overall its a very rich tool.
What do you dislike about the product?
Initially I found this really difficult to learn and this is something which can be worked upon like its not thatb easy to learn.
There were some cases and situations when we faced a lot of difficulty integration couple of data sources. And last but not the least is that this can be used for some specific situations but can not fit directly into complex business problems.
What problems is the product solving and how is that benefiting you?
Its NLP services are too good and we used this in lot of projects but this was really helpful in our project of customer calls data for loaylty team.


    Abilio Duarte

A highly robust and well-documented platform that simplifies the complex world of AI

  • October 05, 2023
  • Review provided by PeerSpot

What is our primary use case?

It is used to enhance user experience in an e-commerce setting. By leveraging data on user clicks, browsing behavior, and past interactions with the platform, we can create models that enable personalized product recommendations. These models can identify products that align with the customer's interests and preferences, thereby improving the chances of suggesting items that are highly relevant to the individual's needs.

How has it helped my organization?

The primary advantage lies in the ability of AI to create value across the entire spectrum of a company's operations. The ultimate goal of employing AI is to generate value, support business growth, and identify opportunities for product enhancements and increased sales. It creates fresh sales opportunities and contributes to revenue growth. The benefits extend to discovering uncharted customer interests and needs, often hidden from plain view, which can lead to the introduction of new products and expand market reach.

What is most valuable?

It stands out for its substantial AI capabilities, offering a broad spectrum of features for crafting solutions that meet specific requirements. The usability of Watson Studio, including the creation of notebooks and seamless data integration, is remarkably user-friendly and straightforward. It essentially provides an all-in-one enterprise tool that offers a comprehensive perspective on data modeling, tracking, and processing.

What needs improvement?

The main challenge lies in visibility and ease of use. Providing training sessions can be immensely helpful in helping users navigate and understand the tool's potential. This approach would empower users to explore and make the most of the tools and technologies at their disposal. Another area where IBM could enhance its offering is by providing more visibility to end users regarding the vast potential that Watson offers.

For how long have I used the solution?

I have been working with it for four years.

What do I think about the stability of the solution?

It is exceptionally stable, and my experience with it has been highly positive. It's a robust product that performs very well.

What do I think about the scalability of the solution?

It offers a wide array of products that can scale both horizontally and vertically, making scalability a robust aspect of its offerings.

How are customer service and support?

The support is exceptional and stands out as a significant advantage. Their communication is highly effective, whether it's about updates, patches, or changes in terms and conditions. It keeps clients well-informed about the services they're working on, and their communication is so comprehensive that they even share information about topics that may not directly pertain to my work but are relevant to me as a client.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

The Watson ecosystem is undeniably potent, and it's fascinating to observe its evolution in the realm of artificial intelligence. When contemplating the latest trends in AI, such as the significant advancements in models like GPT, it's intriguing to find that Watson had already ventured into these areas, and the capabilities are undeniably robust.

How was the initial setup?

The initial setup is relatively simple and easy to get started with. It can be challenging for newcomers to fully grasp the tool's complete potential, resulting in missed opportunities for both personal and business growth. While the setup is straightforward, there's room for improvement in terms of guidance on how to progress from basic setup to more advanced usage. It would be beneficial to have a clearer path for users to transition from simple configurations to utilizing more complex features.

What about the implementation team?

The time required for implementing the solution can vary based on project requirements. It typically begins with understanding a client's request and translating it into a feasible solution. Once it is defined and approved, the actual implementation in the cloud is quite straightforward. Templates and resources are readily available, and you can work efficiently with them. Moving from the development phase to production can be time-consuming, mainly due to the need to meet various quality standards.

What was our ROI?

A quick time-to-market is a crucial aspect of any solution you introduce, considering both the initial cost and the return on investment. Increasing your sales or lead-to-cash conversion rates by even a small percentage, whether quarterly or annually, can substantially offset the costs associated with cloud investments. In general, the ROI tends to be positive when evaluated in this context.

What's my experience with pricing, setup cost, and licensing?

The pricing is generally reasonable and straightforward but can vary significantly depending on the specific workloads in use. For more complex workloads, such as running deep learning AI models, the cost structure might not be as competitive when compared to other cloud service providers.

What other advice do I have?

I highly recommend it and I would strongly encourage is for users to explore its full potential across various use cases spanning industries like retail, finance, manufacturing, healthcare, telecommunications, and more. The versatility it offers is truly remarkable. For instance, in the financial sector, you can leverage Watson for tasks like feedback analysis and constructing a fraud detection pipeline. It facilitates interactions with real-time data to prevent credit card fraud and other illicit activities. It is incredibly powerful but comes with a steeper learning curve to unlock its full capabilities. I would rate it nine out of ten.


    YvesGoossens

A reasonably priced product that is reliable and scalable at the same time

  • August 18, 2023
  • Review provided by PeerSpot

What needs improvement?

The solution's interface is very slow at times. The interface of the product needs improvement.

I wouldn't like to see any improvements in the future since it is an already good product in the present.

For how long have I used the solution?

I have been using IBM Watson Studio for two years. I am an end user of the product.

What do I think about the stability of the solution?

It is a very stable and reliable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

The solution's technical support depends on the support plan one opts for, and our company currently has a basic support plan. I think that my company gets an answer within a day of contacting the product's support team, so it is not bad. If you want real-time support, then it does cost money. I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

IBM Watson Studio is a reasonably priced product.

What other advice do I have?

I am satisfied with the overall product.

I rate the overall product an eight out of ten.


    Jue Jung

A stable and scalable tool that helps to conduct analysis process

  • July 21, 2023
  • Review provided by PeerSpot

What is our primary use case?

I use IBM Watson Studio to analyze personal resumes. In general, we use the machine to analyze resumes.

What is most valuable?

With the solution, it is easy to create a machine-learning model. The solution's UI is helpful since we had to work on Microsoft Excel or a CSV file earlier.

What needs improvement?

From an improvement perspective, I would say that if the deployment environment and IBM Watson Studio's environment are separated, then it would be good. I would like them to be one and offer users a non-separated deployment phase.

From an improvement perspective, I want IBM's technical support team to provide more specific answers to queries.

For how long have I used the solution?

I have been using IBM Watson Studio for three years. I don't remember the version of the solution.

What do I think about the stability of the solution?

Stability-wise, it is a great tool.

Around ten people in my company use the solution.

What do I think about the scalability of the solution?

It is a scalable solution.

IBM Watson Studio is an extensively or regularly used solution in my company.

How are customer service and support?

I have contacted the technical support team of IBM.

How was the initial setup?

The initial setup of IBM Watson Studio is complex.

Once a person gets used to the deployment process of IBM Watson Studio, it doesn't take much time for them to deploy it in the future. When getting involved in the deployment process for the first time, there might be many things that one needs to know.

The solution can be deployed in three to six months.

Only one person can take care of the solution's deployment and maintenance processes.

What about the implementation team?

I can do the deployment process without help from those not part of my company.

What's my experience with pricing, setup cost, and licensing?

IBM Watson Studio is an expensive solution.

What other advice do I have?

I recommend the solution to those who plan to use it.

I rate the overall tool a nine to ten out of ten.



    Banking

DBA

  • December 08, 2021
  • Review provided by G2

What do you like best about the product?
It's distributed capability, availability and horizontal scaleability.
What do you dislike about the product?
One area I wanted to see in their next major version is ease fo backup tool. Maybe integrated within OpsCenter with more flexibility.
What problems is the product solving and how is that benefiting you?
RDBMs typically very hard to scale horizontally and it gets performance degradation as your data increases, however if you design your queries and data model correctly and properly, the speed of operations are sub-millis, especially for large write operations.


    Retail

Good experience, very good product

  • January 29, 2020
  • Review provided by G2

What do you like best about the product?
The quality of the product is really good, it really goes beyond the open source Apache Cassandra.
What do you dislike about the product?
The quality of the support, from time to time we had issues lasting for more than a year (sic), or every time we had to explain our setup to the support representative as they had no clue about our company and our background.
What problems is the product solving and how is that benefiting you?
We manage to provide a platform as a service to multiple different development teams. DataStax came into the play because no one had the knowledge on distributed databases at scale so their participation was paramount to the kickoff of the project.
Recommendations to others considering the product:
They have a good product and a huge experience with multiple different customers from different business domains. They are also offering now a flavor based on the open source version that might help people or organizations with specific needs, or afraid of lock-in, which is great.


    Apparel & Fashion

Is DataStax Worth the Hype?

  • April 16, 2019
  • Review provided by G2

What do you like best about the product?
This program is awesome for keeping track of and managing your data! I would recommend it to anyone. Very easy to use and performs magnificently.
What do you dislike about the product?
I cannot think of anything that I dislike about DataStax.
What problems is the product solving and how is that benefiting you?
No problems. Benefits are awesome! I am now able to easily manage my data in a way that I have never before been able to.
Recommendations to others considering the product:
Give it a try! You won’t be disappointed.


    Information Technology and Services

Great for Cassandra implementations

  • April 16, 2019
  • Review provided by G2

What do you like best about the product?
Best in class Distribution of Apache
Cassandra addresses challenges involving adoption, maintainability and support by streamlining operations and control costs for all your Apache Cassandra workloads.
What do you dislike about the product?
Need the complete enterprise version for advanced database features, security and analytics,. Do not use for use cases that requires a relational DB and ACID transactions
What problems is the product solving and how is that benefiting you?
Implementation of globally distributed, linearly scalable for high streaming data writes - for transaction logging, storing time series data, tracking etc.
Recommendations to others considering the product:
You may need this if you want a enterprise version of Cassandra implementation to leverage full potential


    Marie B.

DataStax FTW

  • April 11, 2019
  • Review provided by G2

What do you like best about the product?
Their customer service and support is phenomenal. Very accommodating and knowledgeable
What do you dislike about the product?
Their solution is pricey compared to other solutions but you get what you pay for
What problems is the product solving and how is that benefiting you?
I am building a Customer 360 data management system to better understand my company’s customers