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External reviews

338 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Nick B.

Makes Evidence Collection Painless

  • June 10, 2024
  • Review verified by G2

What do you like best about the product?
Secureframe provides a good starting point for organizing everything. Easily-configurable integrations make is painless to capture critical information without any hard work.
What do you dislike about the product?
There's nothing yet that I dislike. Great product so far.
What problems is the product solving and how is that benefiting you?
We want the benefits of a SOC2 audit and Secreframe is helping us to get there in style.


    Alyssa M.

Incredibly helpful

  • May 30, 2024
  • Review verified by G2

What do you like best about the product?
Secureframe is so easy to understand/ use. The implementation process was very well explained, making onboarding and integration smooth. The employees & account managers are incredibly responsive and helpful. The trust center is so helpful for sending to clients.
What do you dislike about the product?
It's pricey but at the end of the day still worth it!
What problems is the product solving and how is that benefiting you?
We use Secureframe for monitoring and for SOC2 compliance. The platform has helped us increase our policies and standards which helps us with clients.


    Information Technology and Services

Easy to use and makes the certification process a lot easier.

  • May 29, 2024
  • Review provided by G2

What do you like best about the product?
Easy to navigate and track progress, good guidance in platform
What do you dislike about the product?
Missing integrations, some tests are a bit unclear
What problems is the product solving and how is that benefiting you?
Automating the certification process for SOC2 when we are short in time


    Andrea I.

Incredibly easy user experience!

  • May 23, 2024
  • Review verified by G2

What do you like best about the product?
It is incredibly easy to use for our team and helps us sail through information security processes to accelerate our commercialization deals
What do you dislike about the product?
It is pretty solid! I would love for it to be cheaper but I get it!
What problems is the product solving and how is that benefiting you?
It accelerates us getting our SOC II type II compliance and streamlines it immensely.


    Computer Software

Breeze through compliance with Secureframe

  • May 13, 2024
  • Review verified by G2

What do you like best about the product?
I love the automated assessment and guides to be compliant with the framework controls. Evidence helps a great deal in pinpointing a resource/policy that needs to be looked into. The AI generated guide to resolve issues also works like a charm most of the times.
It's saved us months of work getting our security posture on AWS to be SOC2 and GDPR compliant.
What do you dislike about the product?
My only feedback for the secureframe team is to improve transparency when the automated tests pull latest resources from integrations such as github/ AWS.
Also, giving the user the ability to export the evidence as JSON would simplify information sharing and resolution by different teams.
What problems is the product solving and how is that benefiting you?
Our customers care about the security of their data and how we store/process it. Being SOC2 and GDPR compliant gives them the confidence to build the trust and work with us.
Secureframe eased our journey in becoming compliant. Wheather it was understanding how policies should be structured, helping review architecture or data flow into different system.


    Computer Software

Good value for money

  • May 13, 2024
  • Review provided by G2

What do you like best about the product?
SecureFrame has the integrations we need for the vast majority of our company tech stack. Also, 2 other strong points for us:
- The price point was good.
- Having auditors who knew the platform made our audit process a lot easier
What do you dislike about the product?
There were a few small issues with updating the start dates of employees that were not the best user experience. However, their customer support team always stepped in to help.
What problems is the product solving and how is that benefiting you?
Secureframe helps us with our annual SOC2 audit, quarterly reviews, and ongoing GDPR review of our operations.


    Alex B.

Simple and Easy to Understand

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
The most helpful thing about Secureframe is its ease of use. It takes what can be a very complicated and overwhelming process and makes it extremely simple to follow and understand. In addition, the guidance and support I've received throughout the pre-sales, onboarding, and implementation processes have been outstanding.
What do you dislike about the product?
I haven't encountered any downsides of using Secureframe.
What problems is the product solving and how is that benefiting you?
Secureframe is helping us achieve SOC 2 certification.


    Jason S.

My Dream Come True

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
For almost 5 years I have searched for a compliance platform like SecureFrame. Our customer success manager, Jon, was able to understand our business needs and get us onboarded quickly. From then on everything was easy, and even a little fun to use. SecureFrame is a friendly, smart, and "sticky" application to use for our SOC2 and HIPAA compliance. My information security team and I were able to get audit-ready in just over one month, and we were able to add our auditors in the Trust Center to make the evidence review easy and accessible. We will continue to use SecureFrame as our complaince needs grow with our SaaS business.
What do you dislike about the product?
The only shortcoming we had is the lack of an integration with Rackspace.
What problems is the product solving and how is that benefiting you?
SecureFrame provides a centralized policy manager for version management and approvals by team members. We are no longer sending emails around asking for review and signature. The integrations section is also very helpful to identify gaps in our DevOps and DLP tools.


    Mayank C.

Secureframe is a powerful platform that simplifies security, privacy, and compliance for businesses

  • May 01, 2024
  • Review verified by G2

What do you like best about the product?
ts automation capabilities, comprehensive framework support, and user-friendly interface make it a strong choice for organizations seeking to streamline GRC processes. However, the cost might be a barrier for smaller companies, and initial setup requires some time commitment.
What do you dislike about the product?
Cost Consideration: Secureframe can be expensive compared to some competitors, especially for smaller businesses. Pricing varies based on features and organization size.
What problems is the product solving and how is that benefiting you?
Automation Powerhouse: Secureframe automates many tedious compliance tasks, including evidence collection, control testing, and policy management. This frees up your team's time to focus on other security initiatives.
Compliance Framework Champion: It supports numerous industry standards and regulations, allowing you to streamline compliance with frameworks like SOC 2, HIPAA, and PCI DSS.
Integration Advantage: Secureframe integrates with over 100 cloud services like AWS, Azure, and G Suite, centralizing evidence collection and simplifying compliance workflows.
AI for Efficiency: Leveraging AI, Secureframe automates tasks and streamlines processes, making compliance faster and more accurate.
User-Friendly Interface: The platform is known for its intuitive and easy-to-use interface, making it accessible for teams with varying technical expertise.
Expert Support: Secureframe offers customer support from experienced compliance professionals, ensuring you have guidance throughout the process.

pen_spark


    Computer Software

Secureframe provides comprehensive coverage of security audit preparation

  • April 25, 2024
  • Review verified by G2

What do you like best about the product?
- Integration with almost all online services a modern business use
- Wide range of automated checks with detailed recommendations on how to pass them
- Flexible configuration for managing the scope of the checks
- Support of all needed security certification frameworks
- Functional web portal that allows accessing all needed information, looking it up and filtering it down
- Detailed documentation describing how to use the system and its components
- Responsive support that never leaves you hanging
- Knowledgeable consultants
- Competitive pricing
What do you dislike about the product?
- While the web portal is extremely functional, its user experience is sometimes clumsy in terms of both UI and UX
- The device Agent software installation does not go smoothly for everyone
- Linux devices are not supported by the Agent software
What problems is the product solving and how is that benefiting you?
Secureframe solves automation of the security audit preparation. It automatically checks users' access level, their policy acceptance progress, and their device security preferences.