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Makes Security Audits Manageable for Our Small Team
What do you like best about the product?
Secureframe has been very helpful for our small team's compliance efforts. We use it for SOC II Type 1 and Type 2 audits, and it's made what would have been a complex, time-consuming process very manageable. The platform streamlines our compliance workflows and gives us confidence that we're staying on top of all the necessary requirements. The automated monitoring and evidence collection features have saved us countless hours compared to manual tracking. What really stands out is how the platform seems designed to scale with growing companies - as we expand, we can see Secureframe growing with us rather than becoming a limitation.
What do you dislike about the product?
There's not much to complain about. I sometimes find the navigation a bit confusing and have to hunt to find something I know is in the system somewhere but as far as covering our needs we haven't run into any issues.
What problems is the product solving and how is that benefiting you?
We are a very small team, and maintaining SOC 2 compliance looked like a juggling act of spreadsheets, manual checks, and hoping we weren't missing anything critical. Secureframe gives us a centralized platform where we can track all our compliance requirements, automate evidence collection, and prepare for audits with confidence. It's eliminated the stress and guesswork from our compliance process. The platform has been instrumental in helping us maintain our compliance posture as we grow, and both the technology and customer support have exceeded our expectations. For our team, having this level of automation and guidance has been invaluable in staying audit-ready without dedicating a full-time person to compliance management.
A Seamless Audit Management Experience That Truly Support Our Workflow
What do you like best about the product?
What Stood out was how intuitive the platform is even for team members unfamiliar with audit tools. Implementation felt like plug and play , and their customer support was consistently responsive. Having a clear dashboard with all audit related activities made tracking progress feel less overwhelming and more structed. It saved us valuable time we used to spend just chasing documentation.
What do you dislike about the product?
One Minor Hiccup was during initial integrations with a few internal tools we heavily rely on. Some features needed a bit of configuration to match our workflow, and while secureframe helped quickly, it still required coordination. A few reports could offer more customization tool, but these were more ''nice to haves'' than deal breakers in our experience.
What problems is the product solving and how is that benefiting you?
Secureframe helped us centralize and streamline our entire audit management process, which was previously fragmented across tools and emails. For ODDITY, Operating in a fast paced tech environment, having real time visibility into compliance tasks, document collection and policy updates made it easier to stay ahead of deadlines and audit cycles without last minute chaos
Essential for HIPAA Compliance and Client Trust in Wellness
What do you like best about the product?
For us, it was the platform’s concentration on HIPAA-only controls and functionalities. The simplicity of integrating with our core systems was phenomenal, we integrated with a EHR system (there’s some sensitive PHI) and google workspace plus all of client data is stored in S3 buckets. Secureframe had started its vulnerability and misconfiguration scan right away. The customer service team was very well versed in the complexities of healthcare data privacy, which was refreshing. The automated evidence gathering for access reviews is now a daily tool for my ops team.
What do you dislike about the product?
The vendor risk module is a beast though and the assessment questionnaires for our niche wellness software partners (think mind-body apps or wearable integrations) was robust and needed a bit of help from support to get the language just right. OOB templates are designed more for a general purpose SaaS application.
What problems is the product solving and how is that benefiting you?
In our business, trust of the client is tantamount. One PHI data breach would be a disaster. Secureframe gives us complete peace of mind about our security posture. It has automated our entire compliance process by automatically associating controls to HIPAA rules, and produces a clear audit history. "This was key to passing our audits with flying colors. But outside of the audit, it’s a strong trust signal. We no longer hesitate to tell our customers and clients that their personal health information is protected with enterprise-level security protocols, which has become a big selling point for us in a crowded wellness space. It’s the foundation of our client pledge.
A Lifesaver for Managing Audits and Staying Complaint
What do you like best about the product?
Their Customer support Honestly stand out, they're fast, friendly and genuinely helpful. The platform itself is easy to use and the audit dashboards makes tracking progress clear and simple. It fits well into our exiting systems with minimal disruption.
What do you dislike about the product?
Some of the setup felt a bit generic at first, we had to tweak a few things to fit out healthcare needs better. A few integrations took some back and forth, That said, their team was always ready to help, which made a big difference during onboarding.
What problems is the product solving and how is that benefiting you?
Secureframe makes it so much easier for us to stay compliant in the cloud. Managing audits used to be a headache, but now everything is in one place and automated. it's saved us time, stress and has really improved how we handle data security.
I Didn’t Know I Needed
What do you like best about the product?
As a founder doing many roles, simplicity of implementation & use was key. Within hours we had some of our AWS infrastructure, like EC2, S3 and RDS connected up, and the system started to highlight areas where we needed to improve. The amount of pre-canned policies for frameworks as SOC 2 definitely saved us weeks of research. Their support team was outstanding, functioning as an extension of us and offering best practice recommendations far beyond using the system.
What do you dislike about the product?
The upfront investment was a bit of a gut check as it’s quite an operational expense for any bootstrapped startup. But the ROI was obvious right off the bat in engineering time saved. I also encountered what I will refer to as dashboard blur; it took me a week or two to figure out where everything lived and how to zip around most effectively.
What problems is the product solving and how is that benefiting you?
Secureframe enabled my company to start-up-play with way more security and credibility. In the past, achieving SOC 2 seemed like this far off rich-person dream that would have been extremely expensive to implement both in terms of paying consultants and from the amount of evidence you need to manually obtain. Secureframe made that a possible and easy reality. It did most of the compliance grunt work automatically, so my technical team could build product instead of managing spreadsheets. Most crucially, it delivered the trusted, verifiable security credentials that are now table stakes when closing an enterprise deal. It was not just a purchase of software, it was an investment in our future and the currency of our reputation.
A Reliable Cloud Compliance Partner with Exceptional Support
What do you like best about the product?
Secureframe Customer support is top tier always responsive, clear and genuinely helpful. The interface is intuitive, the integrations work seamlessly and onboarding was incredibly smooth. we use it regularly and it continues to simplify compliance as we grow in the cloud.
What do you dislike about the product?
While the platform is strong, some features could use more flexibility for healthcare specific controls. Reporting could be a bit more customizable. However, their support team is quick to note feedback and often follows up with meaningful updates or workarounds.
What problems is the product solving and how is that benefiting you?
Securefrae helps us stay compliant with HIPAA and SOC 2 as we scale in the cloud. it simplifies complex frameworks, reducing Manuel work. Their platform gives us real time visibility and peace of mind around compliance risks in our cloud infrastructures
Excellent Cloud Security Platform
What do you like best about the product?
The Zero trust architecture is a game changer for security making it difficult for unauthorized access
What do you dislike about the product?
Initial setup can be time consuming requiring careful planning
What problems is the product solving and how is that benefiting you?
It ensure secure access to applications, enhancing remote work capabilities and enabling a more agile workforce
Automated Compliance so We Can Focus on Our Member’s Health
What do you like best about the product?
It is a great challenge to manage compliance of a fitness company with sensitive member health data. Secureframe's biggest strength is automating the overwhelming task of evidence collection. The setup was simple and straightforward, which directed us to set up our essential systems such as member management software, HubSpot and Google Workspace. The platform is so easy to use I don’t need an IT security team to run it. My operations team can manage the day-to-day tasks. And they can quickly understand the status of everything. Slack integration for instant notifications lets everyone know as they don’t have to always check the dashboard.
What do you dislike about the product?
Pricing can be a barrier for an industry with thin margins like ours. We had to carefully justify the investment. I find the report too technical at times for a straightforward update to stakeholders. I would prefer more in the way of templated reports for non-engineers like investors and board members.
What problems is the product solving and how is that benefiting you?
We genuinely believe that being HIPAA compliant is not just a goal but a must for our trust and legality. Secureframe made this scary, annual audit into a continuous and manageable process. Paraphrasing helps you convey information in a more original manner, reducing the chances of getting caught for plagiarism. We can enhance the experience of our members and open more locations while doing what we do best. Our members can feel confident that their health information is safe on the platform, which is a powerful marketing message. The tool contributes in managing our risk and evolution of our business responsibly.
Streamlined SOC2 Certification for your company
What do you like best about the product?
The platform is very user friendly and templatized so it makes policy review and tests straightforward. Our CSM is extremely knowledgeable and quick to respond to questions over email.
What do you dislike about the product?
There isn't anything I can pinpoint as a dislike so far.
What problems is the product solving and how is that benefiting you?
Secureframe is reduces the time to complete a SOC2 certification and prepare the company for the audit.
Reliable Compliance Partner for Healthcare Cloud and Audits.
What do you like best about the product?
Secureframe's Interface is clean and intuitive , making compliance tasks less overwhelming, The automated evidence collection, pre-built frameworks and constant compliance monitoring are huge wins,. Their support team is exceptional quick, knowledgeable and always willing to guide us through tricky requirements. The account manager are genuinely invested in our success and provide tailored advice that fits our industry needs.
What do you dislike about the product?
There is nothing to dislike about Secureframe
What problems is the product solving and how is that benefiting you?
As a Health care provider, maintaining HIPAA and other compliance frameworks is critical. Secureframe simplifies our audit management and cloud compliance processes, saving our team hours of manual work. it ensure we're always audit ready and keeps us aligned with security standards. Their proactive support and smooth onboarding process made adoption easy, even for a healthcare organization with strict regulations.
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