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Stress-free Cloud Compliance with Secureframe
What do you like best about the product?
The platform is super easy to use, with clear steps and helpful reminders. it keeps us audit ready all the time and automates tasks we'd otherwise spend hours managing.
What do you dislike about the product?
Some integrations took longer than expected and needed help from support. once set up it worked fine but the initial setup wasn't as smooth as we hoped for a few tools.
What problems is the product solving and how is that benefiting you?
Secureframe takes the pain out cloud compliance. It helps us meet standards like SOC 2 easily, saving time and reducing the manual workload on our IT and security teams.
Simplifying Security Compliance with Confidence
What do you like best about the product?
We love how intuitive the platform is, our team ramped up quickly with minimal training. The automation around evidence collection and vendor risk tracking has been a game changer. Secure frame's clean interface and helpful prompts keep us on track. Their customer support team is also super responsive and knowledgeable which make staying compliant feel less daunting.
What do you dislike about the product?
There are minor learning curves during the initial setup, especially when integrating legacy tool.
What problems is the product solving and how is that benefiting you?
SecureFrame takes the stress out of meeting complex compliance standards like SOC 2 and ISO 27001. As an IT services company, staying secure is non-negotiable. secureframe helps us centralize all our compliance tasks, automate evidence collection and track progress easily saving time, reducing risk and ensuring we're always audit ready.
Compliance Support that Makes Sense
What do you like best about the product?
Secureframe is the first platform that seems to have everything pulled together properly; no BS, no extraneous difficult sales processes, just get up and go. Onboarding is easy, needed no training. For a smaller organization, SecureFrame levels the playing field to demonstrate your competence at compliance initiatives when you don't have entire departments like the big guys. It's scoring system helps you see gaps, and then helps with remediation saving a mountain of time and avoid mistakes reviewing your evidence.
Their customer support is top notch!
Its a no brainer to go with SecureFrame.
Their customer support is top notch!
Its a no brainer to go with SecureFrame.
What do you dislike about the product?
Their slightly different approach just needed me to mentally walk away from how we did things in every other system. It was a good thing, just a surprise, but now it makes sense!
What problems is the product solving and how is that benefiting you?
We exist in a space where not just FEDRAMP covers us, we have multiple compliance initiatives to align with and be ready at any time for audit. It also allowed us to drop some other procucts and get under one roof, which I like.
Smooth and Simple Compliance Training
What do you like best about the product?
lear interface, easy navigation, and efficient training process.
What do you dislike about the product?
None so far – everything worked as expected.
What problems is the product solving and how is that benefiting you?
Secureframe made the compliance training process really straightforward. The platform was easy to navigate, and I could complete the training quickly without any confusion. It’s well-organized and user-friendly, which saved me time and effort. Overall, a very smooth experience
Compliance Automation & Monitoring
What do you like best about the product?
The automation and test lists make it clear what needs to be done to achieve compliance.
The breadth of features means it handles most of what you need within the platform.
The ongoing monitoring makes staying compliant easy.
The support and success staff are friendly and helpful.
The breadth of features means it handles most of what you need within the platform.
The ongoing monitoring makes staying compliant easy.
The support and success staff are friendly and helpful.
What do you dislike about the product?
Some features, like the Trust Center, are much more expensive than they need to be.
Refreshing a test after making changes is slow, which can be frustrating when trying to iteratively solve an issue.
Some tests are of questionable benefit, feels like checking boxes rather than improving security and compliance.
Refreshing a test after making changes is slow, which can be frustrating when trying to iteratively solve an issue.
Some tests are of questionable benefit, feels like checking boxes rather than improving security and compliance.
What problems is the product solving and how is that benefiting you?
SOC 2
Simplified Our HR and App Security Onboarding
What do you like best about the product?
I loved how many different third party services that Secureframe integrates with. We integrated it with our HR system (Rippling) and our identity provider (Okta) and it just worked. It was an easy setup, and now it tracks new hires and those who leave and automatically checks to make sure the rights are accurate. I use this every day (our team does) and it’s our first check-in on the overall security health of our SaaS stack/tech stack. The vendor risk management capabilities are also an effective and intuitive feature.
What do you dislike about the product?
The first-time configuring some of the more granular controls for accessing the integrations to get it just so was a little fussy, and I needed to work back and forth with support to get it spot on. The documentation was fine so far, but our uses case was a bit complicated. It was no major obstacle, just took a little longer than planned.
What problems is the product solving and how is that benefiting you?
Secureframe natively syncs back and forth with Rippling to ensure that once new employees are brought on into Rippling they have the appropriate baseline access setup via Okta. From the perspective of the vendor security, it presents an automated, standardized questionnaire process we use to evaluate new tools we want to add to our codebase. This has helped to standardize our security posture and eliminated our third-party risk by an order of magnitude.
Liberates Me from the Daily Cloud Compliance Gruelingness
What do you like best about the product?
It provides me a single place to quickly check on and manage our cloud's state of compliance, rather than having to jump around to multiple dashboards. I receive real-time alerts if something goes out of compliance — such as a misconfigured storage bucket or a user permission problem — giving me the possibility to fix it promptly rather than at audit time. Task set-ups are simple and it takes hours of work off my schedule every week having to manually run reports.
What do you dislike about the product?
Some alerts may be too sensitive and signal relatively minor problems that don’t significantly affect overall security. I want more granular control over customizing alert thresholds. The mobile experience is also confined: It’s more difficult to review or act on notifications when I’m not at my desk.
What problems is the product solving and how is that benefiting you?
It automates the boring parts of compliance I had to do by hand. Now I can spend less time digging around in cloud consoles, and more time on actual support work. It makes us audit-ready every day, not just when we’re gearing up for a review, and it helps our entire team be proactive about security.
Love the product and the team
What do you like best about the product?
Been using it for more than a year, one of our favorite tools we use. Simple, well priced, team is responsive and know their stuff. Highly recommend.
What do you dislike about the product?
Working with auditors can be more streamlined but it's good enough for us currently
What problems is the product solving and how is that benefiting you?
Getting security frameworks implemented and audited easily
Strengthen Vendor Security & Privacy Compliance - Simplified
What do you like best about the product?
As a Sr Manager Sr Software Engineer, I manage vendor security and privacy assessments, and Secureframe has played a crucial role in helping us manage SOC 2 and ISO 27001 compliance, and works seamlessly with our AWS and Jira infra. It's so incredibly easy to use and just perfect—I just need to keep track of their compliance on a per-vendor basis. Its product was incredibly easy to integrate — we literally had Klara up and running with our already-built Slack and cloud workflows within a couple days, with no impact to development cycle. Your support has been excellent, your answers to our questions on vendor risk frameworks have been quick and helpful. We interact with it daily, so real-time tracking makes a lot of sense given how frequently we use it.” “Its countless features provide thorough tools for evaluating vendor security controls and privacy policies without overwhelming you. Seamless co‐existence with our cloud built systems allowed us to automatically collect evidence which helped to minimize labor intensive monitoring.
What do you dislike about the product?
The first couple of rounds of setting up customization of vendor privacy templates was iterative to ensure our unique assessment standards were being accounted for, but the solution was very flexible and the support staff was responsive so this was not much of a barrier.
What problems is the product solving and how is that benefiting you?
Secureframe takes on vendor security and privacy assessments complexity in our fast-moving software world, where previous manual operations slowed our team down and threatened compliance through oversight. By automating risk profiling, evidence gathering and continuous monitoring, it provides us assurance that we’re always audit-ready, increases trust of our vendor management processes from our clients and drastically reduces assessment time from weeks to days. This frees my team to work on core engineering efforts while maintaining the security and privacy rigor needed to stay competitive in the enterprise world.
Vendor Security Compliance for Manufacturing Made Simple
What do you like best about the product?
As a Maintenance Planner and Project Manager for manufacturing operations, I manage vendors relationships and Secureframe has played a critical part in automating vendor security compliance related to our SOC 2 needs that effortlessly tied into our Azure based vendor management systems. Ease of use is great (I love how easy it is) and the end user interface is extremely user-friendly – just intuitive, so that I can have someone from our finance team give a vendor onboarding trainging, which is a great feature. Integration was smooth, we were able to plug into all of our processes (Microsoft Dynamics, Slack) and go live in a couple of days – updated only to the changes needed. Customer service was very proactive in giving us customized advice for our vendor-heavy environment. We employ it weekly for compliance checks, which is ideal for us, and the amount of features it has could easily handle vendor risk assessments and monitoring without being overly complex. The fact they are a proven SASS company was a significant factor in our decision to use them (easy to integrate with our cloud based systems).
What do you dislike about the product?
We did have to fine tune the vendor specific risk templates as the pre configured templates didn't quite match our (somewhat) unique suppliers protocols, but the support team walked us through this without any issues.
What problems is the product solving and how is that benefiting you?
Through its manual vendor assessments process, our vendor assessments were causing significant delays and lack of consistency across the many manufacturers we work with." By automating risk monitoring and evidence collection, it keeps us always ready, helps us enhance credibility with clients through demonstrating strong vendor security, while cutting the cost of compliance efforts. My team can then concentrate on planning for maintenance and executing projects, increasing the efficiency of operations and enhancing vendor relationships.
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