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Excellent Audit Preparation
What do you like best about the product?
Secureframe knows what they're doing. When it comes to compliance they don't leave their customers in the dark; they work closely with you to ensure you're prepared to succeed. In my experience, if you find standards like SOC 2 and ISO daunting (or others), the people at Secureframe will make it clear and straightforward. If you have years of experience, Secureframe complements and streamlines your efforts.
What do you dislike about the product?
I wish controls exported out of Secureframe came organized into more common trust ids (like CC for SOC 2).
What problems is the product solving and how is that benefiting you?
As an auditor, Secureframe makes all of the difference. They take much of the traditional heavy lift and mystery out of compliance, making it realistic for everyone.
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Makes a painful process exceedingly less painful
What do you like best about the product?
The ease with which failing tests can be cured with tips and templates. The integrations make it much easier to manage it all. Their support is great as well for figuring out how to solve some issues.
What do you dislike about the product?
It's hard to get your whole team to accept the policies on a rolling basis, but I'm not sure this is a Secureframe problem. It just makes the problem more obvious.
What problems is the product solving and how is that benefiting you?
SOC 2 Type 1 compliance. It's a real slew of issues to tackle and Secureframe ensures you don't miss any. They also have future compliance needs we're looking to utilize soon.
Good automated solution for security and compliance reviews
What do you like best about the product?
Simple to set up and with cloud resources. Gives good reports and advice on potential security holes in the infrastructure. The categorization of aspects SecureFrame is checking makes sense and is is nicely divided into levels which can be used for priorization.
What do you dislike about the product?
Sometimes security checks are very specific due to their automated nature. Having an alternative approach might be ignored, making checks red. This can be overcome by providing manual proof though.
What problems is the product solving and how is that benefiting you?
Keeping the business and it's infrastructure secure. Giving advice and automated tips about cloud infrastructure, best practices and approaches that need to be taken to have confidence in the software ecosystem we are building.
Great platform, great team
What do you like best about the product?
I appreciate their consistently kind and responsive team, from sales to account manager, that accommodated our needs from the beginning. The platform is clean, easy to follow, well-integrated with vendor solutions, and has phenomenal policy templates.
What do you dislike about the product?
The platform does have some bugs and odd behaviors, and there is no room to negotiate the audit package price.
What problems is the product solving and how is that benefiting you?
Helping us go through SOC2 compliance fast and with support, which is critical for our business to proceed with customers.
We're fans of Secureframe! Easy and straightforward to use with GREAT support
What do you like best about the product?
Secureframe is a handy tool for streamlining our compliance needs. Secureframe is excellent at highlighting AND allowing us to address a variety of security-related policies. Being able to easily mitigate or resolve an issue from the dashboard is key to a useful solution, and SF delivers. Also, their support is excellent!
What do you dislike about the product?
It could use firmer triaging rules to help address issues in the proper order. If more than a handful of items are out of compliance, triaging can become a handful. But overall, happy with the tool.
What problems is the product solving and how is that benefiting you?
Secureframe helps us stay compliant with SOCII rules and other frameworks. It makes it easy to keep on top of our policies.
Best way to get SOC2!
What do you like best about the product?
We started working with Secureframe in 2021 and have loved using their platform since day 1. Here are a few things we like:
1. They provide a simple checklist to help us reach SOC2. (Our head of engineering had zero experience in SOC2, but was able to bring us from 0 to 100 in just a few months. Having a simple checklist was crucial for this because it's basically impossible to know what to do otherwise)
2. Our audits are a breeze. We give our auditors access to secureframe, have a couple back and forth emails, and then get our certification.
3. Secureframe is critical to our employee onboarding process, automating the process of initiating background checks and security trainings.
4. Secureframe's support has been really great. In the early days when we had no clue what we were doing, our customer success compliance expert walked us through everything over a series of super helpful meetings.
5. They are adding new frameworks all the time (we're going for ISO27001 next).
1. They provide a simple checklist to help us reach SOC2. (Our head of engineering had zero experience in SOC2, but was able to bring us from 0 to 100 in just a few months. Having a simple checklist was crucial for this because it's basically impossible to know what to do otherwise)
2. Our audits are a breeze. We give our auditors access to secureframe, have a couple back and forth emails, and then get our certification.
3. Secureframe is critical to our employee onboarding process, automating the process of initiating background checks and security trainings.
4. Secureframe's support has been really great. In the early days when we had no clue what we were doing, our customer success compliance expert walked us through everything over a series of super helpful meetings.
5. They are adding new frameworks all the time (we're going for ISO27001 next).
What do you dislike about the product?
I don't have anything that I dislike. Getting compliance can be a daunting and confusing task at first... Secureframe makes it way more approachable.
What problems is the product solving and how is that benefiting you?
- Reaching and maintaining SOC2 compliance.
- Easily onboarding new employees in a compliant way.
- Easily onboarding new employees in a compliant way.
Secureframe is a game changer
What do you like best about the product?
Secureframe is a game-changer for small businesses looking to become SOC II Type I and Type II compliant. The platform is intuitive and easy to use, making it simple to track progress and understand the compliance process. The customer support team is top-notch, providing access via Slack and recurring meetings to ensure a smooth and successful audit. Additionally, the software streamlines the evidence collection process, vendor management, policy creation, and even security awareness training. The breadth of integrations offered is impressive and saves a significant amount of time and engineering resources. The support provided by Secureframe is outstanding, with quick response times and a dedication to ensuring success. It also allows to integrate all the systems and gives a consolidated view of where we stand w.r.t to our compliances, enables to see real-time what tests have failed and how to fix them. It's an all-in-one solution that makes the compliance process less daunting and more manageable for small businesses. If you're looking for an eficient and effective way to become compliant, Secureframe is the way to go.
What do you dislike about the product?
Takes time to implement. Sometimes the instructions can be confusing to follow but the team is super helpful :)
What problems is the product solving and how is that benefiting you?
Mainly helping us be SOC2 compliant
good partner
What do you like best about the product?
They were responsive and helpful in our shared communication channels
What do you dislike about the product?
some of the communication felt impersonal
What problems is the product solving and how is that benefiting you?
They support and assisted us with our SOC2 complicance, and general security awareness in the company
Secureframe makes it easy to stay automatically compliant
What do you like best about the product?
Secureframe team is amazing. They are very generous and responsive, and they make SOC2 compliance easy.
What do you dislike about the product?
Nothing. Secureframe has been a great partner for us. The prices are reasonable, and our expectations have been exceeded.
What problems is the product solving and how is that benefiting you?
SOC2 compliance. They explain it clearly and make it easy to stay automatically compliant.
Great collaboration with Secureframe
What do you like best about the product?
As an interface designer I found the Security Training helpful and nudged me to be more mindful about how I store and access my data.
What do you dislike about the product?
There were no aspects of the collaboration that I disliked.
What problems is the product solving and how is that benefiting you?
Security is essential for our business and Secureframe made sure our systems are up to the task.
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