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Effortless Compliance with Stellar Support
What do you like best about the product?
I really enjoyed the people we've worked with so far on the partnership. The fact that Secureframe alerts me if anything is out of compliance is really helpful to keep everything organized in one secure area. The integration with tools like ADP and our Microsoft suite has been super beneficial. Additionally, Brandon, our point of contact for the account, has been absolutely fantastic, and he's been super helpful with answering any questions.
What do you dislike about the product?
I don't think there's anything for the time being. Honestly, a lot of the functionality is great. I would say maybe the only thing would be having more integrations with tools that they don't already have or being able to create our own integrations because sometimes we have tools that they don't have partnerships with already.
What problems is the product solving and how is that benefiting you?
I use Secureframe to automate compliance tasks, avoiding manual work and ensuring systems are up to date and functioning properly. It alerts me about compliance issues, helping keep everything organized in one secure area.
GRC Done Right
What do you like best about the product?
We tested Vanta, Drate, Sprinto, Auditboard and Secureframe. Overall, we felt Secureframe had the best multi-framework capabilities, easiest to navigate and fastest to use in terms of overall UI and feel. Their team has also been phenomenal to work with and very easy to do business with.
What do you dislike about the product?
At first, it can feel a bit overwhelming because there is so much to accomplish. This isn't really a problem with Secureframe itself, but rather reflects the broader challenges of GRC in general. I would appreciate seeing more agentic process automation and enhanced write capabilities through MCP, as these could help accelerate the workflow. More advanced reporting would also be welcome, like a print to pdf executive report of status changes and outstanding items.
What problems is the product solving and how is that benefiting you?
The problem of GRC observability and management. Its so much work, there is so much to do. Secureframe doesn't "do it for you" but provides a tool that can help supercharge your efforts and keep you on track, saving massive cost and time.
Effortless Compliance Achieved with Secureframe’s Intuitive Platform
What do you like best about the product?
What I like best about Secureframe is how it makes compliance feel manageable instead of overwhelming. The platform is intuitive and well-organized, with clear guidance at every step, so you always know what to do next. The automation saves a huge amount of time on evidence collection and ongoing monitoring, and the support team is truly a standout—responsive, knowledgeable, and genuinely invested in your success. Thanks to Secureframe, within just 18 months we were able to achieve both SOC 2 Type II and ISO 27001 compliance, turning what could have been a complex, stressful process into something streamlined, transparent, and achievable.
What do you dislike about the product?
One area where Secureframe could improve is around integrations with certain tools. While many integrations work well, some evidence didn’t transfer as seamlessly as expected, and we had to recreate a portion of it manually. With a bit more flexibility or refinement in how data is mapped and imported from other systems, the experience would be even smoother and reduce some of the extra effort during setup.
What problems is the product solving and how is that benefiting you?
Secureframe solves the challenge of managing complex security and compliance requirements in a structured, scalable way. Before using Secureframe, maintaining SOC and ISO compliance felt manual and difficult to sustain over time. Now that we’re compliant with both SOC and ISO, Secureframe provides a seamless, centralized portal to stay current—handling ongoing monitoring, evidence collection, and reminders so nothing falls through the cracks. This has significantly reduced administrative overhead, increased confidence in our compliance posture, and allowed our team to focus on core business priorities instead of compliance maintenance.
Effortless SOC2 Compliance and Audit Success with SF
What do you like best about the product?
SF makes achieving SOC2 compliance quite straightforward. Nearly everything—about 95%—is managed within their platform, which is convenient because it gives you a consistent and reliable overview of your compliance status at any time. This setup also simplifies things for auditors, provided they accept SF as a compliance platform; the more documentation and evidence you have stored there, the less you need to gather and present manually.
We've been using SF for approximately a year and a half and have successfully passed two SOC2 Type II audits during that time. Looking back, I can confidently say that managing compliance would have been much more challenging without a dedicated platform, so in that respect, SF definitely adds value.
I also appreciate the customizable trust center feature. Another positive aspect is that SF doesn't aggressively push you to purchase a lot of additional modules, unlike many other SaaS providers. While there are extra features available, their approach to upselling is quite relaxed.
We've been using SF for approximately a year and a half and have successfully passed two SOC2 Type II audits during that time. Looking back, I can confidently say that managing compliance would have been much more challenging without a dedicated platform, so in that respect, SF definitely adds value.
I also appreciate the customizable trust center feature. Another positive aspect is that SF doesn't aggressively push you to purchase a lot of additional modules, unlike many other SaaS providers. While there are extra features available, their approach to upselling is quite relaxed.
What do you dislike about the product?
It has its issues but you kind of learn to work around them eventually. Integrations to various services sometimes break in mysterious ways but they do get fixed. Usually not SF's fault but that is how we (customers) see it of course.
Timed tasks sometimes still expire even if you upload evidence before the expiry date.
Mostly small things.
Timed tasks sometimes still expire even if you upload evidence before the expiry date.
Mostly small things.
What problems is the product solving and how is that benefiting you?
Keeps us SOC2 compliant and eventually ISO 27001, too.
Streamlining Compliance at Scale
What do you like best about the product?
The automation of evidence collection is a game-changer for a lean IT team. Integrating directly with our tech stack—AWS and GitHub—means we aren't chasing down screenshots or manual logs every time an audit window opens. The platform’s ability to map a single control across multiple frameworks (like SOC 2 and PCI DSS) saves us an incredible amount of redundant work. It truly turns compliance from a "fire drill" into a background process.
What do you dislike about the product?
The initial mapping of custom internal processes to their standard controls can take some focused effort. While the library of pre-built policies is extensive, tailoring them to fit the specific operational nuances of a logistics-heavy business required a bit more back-and-forth with our CSM than I originally anticipated. However, once that foundation was set, it has been smooth sailing.
What problems is the product solving and how is that benefiting you?
As we scale, the complexity of our vendor ecosystem and data footprint grows. Secureframe solves the "compliance debt" problem. Instead of spending weeks preparing for an audit, we have a real-time dashboard that shows our posture 365 days a year. It has significantly accelerated our ability to pass vendor security reviews from enterprise partners, directly benefiting our bottom line by unblocking sales cycles. It also gives me peace of mind that our cloud configurations aren’t drifting out of compliance.
Streamlined Questionnaire Process with AI Assistance
What do you like best about the product?
I like that Secureframe makes it easy to upload information and it only takes a couple of minutes to get a large chunk of the form filled out. It's viable for me because I can fill out forms quicker for onboarding companies, which helps close deals faster, shortens the sales cycle, and makes it easier for my compliance team to complete the rest.
What do you dislike about the product?
Not all of the questions are filled out in the questionnaires. In fact, most are not filled out, which is a bit disappointing. Some of the answers are guesses, and although they inform you of this, I would have hoped for more of the questions to be filled out automatically.
What problems is the product solving and how is that benefiting you?
I use Secureframe to fill out tedious security questionnaires quickly. It auto-completes sections with AI and past data, saving time and helping my compliance team. This speeds up onboarding and shortens the sales cycle, even though not all questions are completed automatically.
Centralized Security Solution with AI Limitations
What do you like best about the product?
I like that Secureframe provides a single source of truth, which is really helpful for maintaining consistency in security reviews. I also appreciate the SSO login feature, which simplifies accessing the system. The onboarding process has been easy for me, which makes it convenient to get started with using Secureframe.
What do you dislike about the product?
The AI doesn't do as good of a job on first pass answers on security reviews as it could. Some of the answers are wrong or missing.
What problems is the product solving and how is that benefiting you?
Secureframe provides a central system for security reviews, acting as a single source of truth.
Effortless SOC-2 Compliance with Stellar Support
What do you like best about the product?
I find Secureframe helpful for SOC-2 as it gathers all the info I need. The employees have been very helpful. I value the integrations, especially because you can do most reviews within Secureframe. Additionally, the initial setup was pretty easy.
What do you dislike about the product?
AWS integrations could be better
What problems is the product solving and how is that benefiting you?
I use Secureframe to gather all the info I need for SOC-2 compliance.
Centralizes Compliance, Needs Stability Improvements
What do you like best about the product?
I use Secureframe to accept security and compliance documents and to complete required security training and background checks. I appreciate that it centralizes all compliance tasks in an easy-to-view dashboard. I find the training videos to be engaging and informative, which makes the process more enjoyable than other security trainings I've completed in the past.
What do you dislike about the product?
I have experienced some technical bugs when trying to complete the security training. It was not able to save my completed training and I had to go back and re-try a few times which was time consuming and frustrating because I was on a deadline.
What problems is the product solving and how is that benefiting you?
I use Secureframe to centralize our company's security and compliance documents, trainings, and background checks. It helps organize all compliance tasks in a user-friendly dashboard.
Effortless Legal Documentation Management, Highly Recommended
What do you like best about the product?
I really like Secureframe because it is user-friendly, making the user interface easy to navigate. It solves the problem of tracking both internal and external legal documentation efficiently. The initial setup was very easy, which I appreciated.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
I find Secureframe makes it easy to keep track of internal and external legal documentation. The user-friendly interface is easy to navigate.
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