Secureframe Automated Security, Privacy & Compliance Platform

What do you like best about the product?

I think Secureframe is great. Managing my tasks for outstanding clients is handled well, and I like the integrations with my SaaS and cloud software tools, including cloud architecture and AWS. It sends me reminders when assets are out of the products, which is really handy. The platform integrates everything into one simple place, making it easy to manage tasks seamlessly and assign them to users in my organization. The automated way it provides real-time views of my client's status with dashboards and integrations is fantastic. The UI and usability are set up great for a fractional CSO like me.

What do you dislike about the product?

Possibly some more vendor integrations and provide other alerting via Slack.

What problems is the product solving and how is that benefiting you?

I use Secureframe to integrate everything into one place, manage tasks seamlessly, assign them, and view real-time client info. It offers dashboards and integrates all the tools I use, helping manage assets and receive reminders.

What do you like best about the product?

I like the ease of use of Secureframe. It's been really helpful to have the responsiveness of the customer success manager (Andrew Chou), who's assisted me a lot.

What do you dislike about the product?

There were some integration issues, but that was resolved through IT. I was confused about, like, internal and external vulnerability scanning and what's necessary, what's not necessary, like the pen test. Apparently, it's not necessary for SOC 2 Type 1. But it is strongly recommended for Type 2. I didn't really know that. I was confused, and I went ahead and looked for penetration testing, even though I didn't really need it. Onboarding could be improved. Initial setup was pretty daunting when I just didn't know what to do. I actually went ahead and did some stuff that was wrong until I spoke with the customer success managers.

What problems is the product solving and how is that benefiting you?

Secureframe helped me through evidence collection for compliance, gave clear instructions on what to upload, and allowed me to handle tasks I've never done before.

What do you like best about the product?

SecureFrame has a light and easy to navigate interface. I appreciate how supportive and responsive the customer support team is and the onboarding experience is really great.

What do you dislike about the product?

I wish there were more integrations, particularly under Training, Vuln Management, and Background checks.

What problems is the product solving and how is that benefiting you?

Automating compliance readiness using Secureframe is vastly easier and more complete than managing SOC 2 with spreadsheets and Google Docs.

What do you like best about the product?

Securerame makes audit preparation really easy. It’s straightforward to use, and the support team is great—responsive and timely whenever I need help.

What do you dislike about the product?

Our personnel would like to be able to see the status of their Secureframe Agent installation, as well as the compliance status of their workstations. Other than that, we don’t have anything we dislike.

What problems is the product solving and how is that benefiting you?

We now have a centralized overview of our security posture. Issues are flagged as they occur, so we always know what needs to be fixed and can stay on top of them. Evidence collection is also easy, which makes the overall process much smoother.

What do you like best about the product?

I like that Secureframe makes compliance simple and saves a lot of time. I also appreciate that it's easy and keeps everything well organized.

What do you dislike about the product?

It can feel a bit complex at times and the setup could be simpler. The dashboard and initial setup felt a bit confusing, and some features take time to understand.

What problems is the product solving and how is that benefiting you?

I use Secureframe to automate security and compliance tasks, manage risks, and prepare for audits. It solves our compliance and security problems by automating tasks and keeping everything in one place, making compliance simple and saving a lot of time.

What do you like best about the product?

I find Secureframe to be a fairly straightforward and easy platform to use. I really like the dashboard which makes it easy to see an overview of policy, compliance, IT security, training, and user compliance activity across the entire organization. It effectively meets our business needs and satisfies the security requirements for our customers who care a lot about security and data protection. We felt supported by the implementation information during setup.

What do you dislike about the product?

Nothing at this time.

What problems is the product solving and how is that benefiting you?

Secureframe helps us manage security and compliance effectively, keeping employees up-to-date with security policies and monitoring compliance across users daily. It's straightforward, meets our business needs, and satisfies customers' security and data protection concerns.

What do you like best about the product?

I love how Secureframe helps us organize our documents to become HIPAA and Soc 2 compliant. Their support staff is incredibly helpful, responding quickly and providing excellent service. Everyone from their founder to the account executives is very helpful. They make the process of collecting documentation very easy and straightforward. The initial setup was extremely simple, and I would highly recommend Secureframe.

What do you dislike about the product?

Didn't dislike anything about Secureframe.

What problems is the product solving and how is that benefiting you?

Secureframe helps us organize documents for HIPAA and SOC 2 compliance. They make documentation collection easy and straightforward. The support staff is incredibly helpful and responds fast, making the setup extremely simple.

What do you like best about the product?

I find Secureframe's platform easy to use, which makes it convenient for our needs. Having a dedicated account manager is really helpful, and Coletta especially has been great to work with. Their integration with our tech stack and HR platforms is something I appreciate. The initial setup was very easy, which was a big plus.

What do you dislike about the product?

Certain newer parts of the product have more bumps, particularly with auditor interactions and the new audit portal. However, their team is really hands-on with any issues and helps you ultimately get the job done.

What problems is the product solving and how is that benefiting you?

Secureframe helps get our security and compliance program off the ground, automates controls, and centralizes data for auditor readiness.

What do you like best about the product?

I like that Secureframe is well structured and focused, helping me go down a list of tasks to complete in order to become compliant. I really appreciate the Azure integration they have in place, as it can automatically alert us when deployed infrastructure might violate one of our policies. The initial setup was very easy; I got on a call with their team and moved things forward quickly. We could even text the CEO, who was responsive.

What do you dislike about the product?

There is an AI mode which claims to provide Azure CLI code to satisfy certain requirements, but it is lacking in completeness and I haven't found it to be consistent or useful.

What problems is the product solving and how is that benefiting you?

Secureframe helps us get certified or prepare for SOC-2 and HIPAA. It's well structured and focuses on completing tasks to become compliant. I like the Azure integration for policy violation alerts.

What do you like best about the product?

The the end to end process was supported by a great support team. The platform is easy to navigate.

What do you dislike about the product?

Some of the integrations can be intermittent. This may be due to vendor connectivity also

What problems is the product solving and how is that benefiting you?

We are just a start up tech company and it enables us to keep the cost lower & not introducing a compliance manager to manage this manually. It’s all in one easy to use platform.