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Everything you could ask for in a SOC 2 vendor
What do you like best about the product?
Above all else, the Secureframe team is amazing and always available to help. They have folks on the team that can answer questions on every stage of security compliance: from selecting an auditor, to implementing best practice cloud security, and to writing your policies. As this was our first time going through SOC 2, I don't think we could have asked for a more supportive and responsive vendor to work with.
Beyond all that, the platform is consistently improving. Compared with a vendor like Vanta, Secureframe seems to ship a better product and is hyper-focused on making the experience better for users. All the integrations I needed were there (at least in some form), and I was able to write all my policies directly in the Secureframe platform.
Beyond all that, the platform is consistently improving. Compared with a vendor like Vanta, Secureframe seems to ship a better product and is hyper-focused on making the experience better for users. All the integrations I needed were there (at least in some form), and I was able to write all my policies directly in the Secureframe platform.
What do you dislike about the product?
Sometimes navigating within Secureframe can be a little confusing – it can be challenging to find the specific setting you're looking for. For example, I frequently reference the SOC 2 readiness report, but getting there means going to the Monitoring section -> Reports -> SOC 2 report. It's not bad once you get familiar with the system, but it does bring a bit of a learning curve.
What problems is the product solving and how is that benefiting you?
- Readiness for SOC 2 certification (both Type 1 and Type 2)
- Advice on how to successfully obtain a SOC 2 cert
- Saving our team loads of time in creating policies, onboarding employees, etc.
- Advice on how to successfully obtain a SOC 2 cert
- Saving our team loads of time in creating policies, onboarding employees, etc.
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SecureFrame, excellent platform.
What do you like best about the product?
SecureFrame is a very intuitive platform.
Secureframe has more than 40 integrations with other software, including GitHub, integration that allows you to streamline the evidence collection process continuously and efficiently.
Secureframe has more than 40 integrations with other software, including GitHub, integration that allows you to streamline the evidence collection process continuously and efficiently.
What do you dislike about the product?
Secureframe is great risk management software.
What problems is the product solving and how is that benefiting you?
Integration with more than 40 third-party software, this platform offers a shared Slack channel, email and calls that helps us finish each audit quickly and efficiently.
In the evidence collection process, evidence can be automatically exported or extracted for detailed observation for quick correction.
In the evidence collection process, evidence can be automatically exported or extracted for detailed observation for quick correction.
Recommendations to others considering the product:
SecureFrame offers many integrations that help us streamline the entire process, one of them is direct integration with your MDM that helps to collect any information in a unique and secure way.
A great solution in a brand new category
What do you like best about the product?
SecureFrame automates and simplifies the daunting task of SOC2 compliance into a digestible checklist of actions. We've saved hundreds (probably more) hours preparing the company for audit. Pricing was transparent and fair. In addition to our stellar CSM (Kyle), we also get access to security experts.
What do you dislike about the product?
It would be helpful if SecureFrame allowed us to record more of our evidence (like onboarding checklists) in their platform.
What problems is the product solving and how is that benefiting you?
Our first SOC2 Type 1 and Type 2 certificates in months, not years.
Recommendations to others considering the product:
Don't ever do a SOC2 alone again. Get SecureFrame today.
Secureframe makes security compliance easy and manageable
What do you like best about the product?
Our team loves Secureframe because the team is incredibly responsive and supportive. We chose the platform because we felt it had the best UI to help us keep track of our compliance audit requirements and support our processes for security on an ongoing basis. The team is knowledgeable, the platform is beautiful and we are navigating our way through the murky waters of compliance with assurance. We know what is coming, what to expect, and the process has been clear and painless.
What do you dislike about the product?
The only thing I would note is that the product is young and it is always improving. I think that's a positive, but sometimes we hit roadblocks in the product; however, the product team has them fixed and smoothened out in no time. We like the constant dev improvements we see!
What problems is the product solving and how is that benefiting you?
We're prepping for our SOC 2 audit and trying to become more robust in our security and Secureframe is helping us accomplish that.
Happy with the platform and level of Customer Support I have received
What do you like best about the product?
Responsive, helpful, and friendly Customer Support.
What do you dislike about the product?
Some manual processes could be automated, but I believe these will be resolved quickly.
What problems is the product solving and how is that benefiting you?
Getting SOC certification has been much easier with Secureframe. They provide helpful templates, expert advice, and check in to make sure you are getting everything done on time.
Seamless, easy, professional process to get SOC 2 compliance
What do you like best about the product?
The Secureframe team worked on our timeline and was supportive and helpful all the way through. We are a very early-stage startup, and they were great at guiding us through something that at my last company took a lot more time and effort.
What do you dislike about the product?
There was nothing that we disliked. I honestly cannot think of anything to improve about Secureframe.
What problems is the product solving and how is that benefiting you?
We were able to get SOC 2 Type 1 compliance quickly via Secureframe. This has led to a lot more trust from our customers and the ability to bring on larger customers.
Secureframe SOCII-Type 1 audit platform and assistance.
What do you like best about the product?
Secureframe's dedicated customer support and response time.
What do you dislike about the product?
Secureframe doesn't provide a full info-security solution platform yet, but they are introducing new features all the time.
What problems is the product solving and how is that benefiting you?
The Secureframe team and platform helped our company organize, document, prepare, and ultimately achieve SOCII-Type 1 compliance. This greatly enhances our ability to compete for new business.
Recommendations to others considering the product:
We previously used other info-sec/SOCII SaaS platforms, but what differentiated Secureframe was their customer support, response type, and quality of guidance.
Smooth process with great support
What do you like best about the product?
Transparent smooth process savings tons of hours and great pricing
What do you dislike about the product?
Some connections with Google cloud took longer time
What problems is the product solving and how is that benefiting you?
SOC2 compliance support; Become compliant in weeks, not months
Streamlined our SOC2 Type 1 audit
What do you like best about the product?
Secureframe helped us with every aspect of achieving SOC2 certification, from understanding the process, preparing policies and evidence, selecting an auditor, and completing the certification. They had great templates and example policies that helped us meet all of the criteria we were targeting quickly, and having assigned team members to go through the entire audit process expedited the whole process and gave us someone to reach out to with questions. We couldn't be happier with Secureframe, and there is no way we would have gone from engagement to SOC2 Type 1 in 6 weeks without them.
What do you dislike about the product?
Nothing, they are priced reasonably and over-delivered on our expectations.
What problems is the product solving and how is that benefiting you?
We are a SaaS software solution in a highly regulated market that needs SOC 2 Type 1 and Type 2 to be able to engage with our customers. SecureFrame helped us achieve SOC2 Type 1 and we are well on our way to SOC 2 Type 2 as well.
SOC & HIPAA automation that gives us total peace of mind and clarity. Great partners!
What do you like best about the product?
In security audit world, excel spreadsheets are the norm. I was looking for a partner living in this century who could connect to our cloud services and automate everything else. Secureframe helps us, onboard employees, train, automate policy adoption, find holes in SOC controls all without us having to have any background in security. We had 1 person focus on getting us through SOC and HIPAA, with 100 other job roles at the company, we still got from start to finish in a couple months with 30+ employees.
What do you dislike about the product?
No dislikes to mention. We truly enjoyed our experience with Secureframe.
What problems is the product solving and how is that benefiting you?
Needed SOC type 2 and Hipaa rapidly for client contracts to go through. We have secured all contracts and their step by step process helped us get there without staff burden.
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