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Secureframe has been efficient for our compliance
What do you like best about the product?
Secureframe provides a centralized platform for us to manage new employee onboarding for security compliance, along with completing annual compliance checks and management of our security compliance across in-office and remote employees.
What do you dislike about the product?
The UX can be a bit difficult to navigate as we work with multiple internal stakeholders and consultants. Assigning and uploading/completing security tasks seems more of a checklist function than an actual review.
What problems is the product solving and how is that benefiting you?
We have both in-office and remote employees, and Secureframe manages our new employee onboarding tasks for security compliance. Secureframe also manages all independent security checks/audits that we must complete on an annual basis, and allows us to quickly assign and follow-up across multiple stakeholders and/or facilitators.
Secureframe made HIPAA and SOC 2 compliance surprisingly manageable
What do you like best about the product?
Secureframe turned what could have been months of painful compliance work into a streamlined process. The platform automatically collects evidence from our existing tools and breaks down complex requirements into clear, actionable tasks. Their continuous monitoring means we stay compliant without constantly worrying about it.
What do you dislike about the product?
The initial setup required some time investment to connect all our tools and configure everything properly. But I also understand that there isn't really an alternative.
What problems is the product solving and how is that benefiting you?
Getting HIPAA and SOC2 compliant
Easy to use, full visibility dashboard for SOC2 audits
What do you like best about the product?
It's easy to use, easy to navigate. The user experience is simple, and the integrations are robust. I can see all my items that need to be addressed for my upcoming SOC2 audit in one clear dashboard.
What do you dislike about the product?
No downsides really. It might take a few times to become familiar with the UI, but once you've used it, it becomes second nature.
What problems is the product solving and how is that benefiting you?
SecureFrame makes our yearly audit process for SOC2 go by very smoothly. I can easily see what tests and controls are failing, which ones are weak, and who needs to be responsible for fixing them. It also gives very clear directions on how to address failing tests and uploading evidence is easy. It will also give a historical view (if you've used it for previous audits) and that makes it easy to remember what you uploaded last time to pass the audit.
We love Secureframe!
What do you like best about the product?
Secureframe has been instrumental in helping us manage our SOC 2 Type II and ISO 27001 compliance. After three years of using the platform, we can't imagine handling our compliance processes any other way. It's become an essential part of our workflow—and we’re such strong advocates that we recommend it to our clients at every opportunity.
What do you dislike about the product?
It needs more integrations with other IT products
What problems is the product solving and how is that benefiting you?
Secureframe helps us solve several critical business challenges related to compliance and operational efficiency. It streamlines the complex process of managing SOC 2 Type II and ISO 27001 requirements, significantly reducing the time and effort typically required to stay audit-ready. By automating evidence collection, continuous monitoring, and reporting, it minimizes the risk of non-compliance and provides clear visibility into our control environment. This not only ensures we maintain regulatory standards but also strengthens client trust and market credibility. As our organization grows, Secureframe enables us to scale our compliance programs without adding unnecessary overhead—making it an indispensable part of our operations.
Streamlined Compliance in one platform
What do you like best about the product?
We've been using Secureframe for compliance, asset management, and vendor management. It's streamlined our processes, made audits easier, and provided great visibility into our security posture. Highly recommend for growing teams looking to stay on top of compliance. Customer Support is always responsive.
What do you dislike about the product?
There are some finicky features that can be improved.
What problems is the product solving and how is that benefiting you?
Secureframe helps us stay audit-ready year-round by automating evidence collection, managing assets, and tracking vendor risk. It reduces manual effort, improves visibility, and ensures we're always aligned with frameworks like SOC 2 and PCI. This saves us time and gives our stakeholders more confidence in our security posture.
Effortless compliance management with top-notch support
What do you like best about the product?
Secureframe makes SOC 2 and ISO 27001 compliance management incredibly straightforward with its intuitive dashboard, automated evidence collection, and continuous monitoring. The integrations with cloud services and security tools save countless hours, and the real-time alerts help us stay audit-ready without stress. Their customer success team is proactive, knowledgeable, and always quick to respond, making the entire compliance process smooth.
What do you dislike about the product?
While Secureframe is a powerful platform, the initial setup can feel overwhelming due to the number of integrations and configurations required. Some reports could be more customizable to fit unique organizational needs, and expanding training resources for first-time users would be a welcome improvement.
What problems is the product solving and how is that benefiting you?
Secureframe has streamlined our entire compliance lifecycle—from SOC 2 and ISO 27001 readiness to ongoing monitoring—saving us weeks of manual work. Automated evidence collection, integration with our cloud stack, and continuous security checks have reduced audit preparation time and helped us pass assessments with fewer findings. It has also strengthened vendor risk management by giving us a centralized way to assess and track third-party compliance, ensuring we meet regulatory and customer security expectations.
Meets our needs
What do you like best about the product?
User training to ensure compliance and meet requirements for SOC
What do you dislike about the product?
At times it is difficult to maneuver through the platform. It's not always clear where to go when an email notice is received.
What problems is the product solving and how is that benefiting you?
ability to share global policies and documentation.
Reliable Platform for PCI Compliance Management
What do you like best about the product?
We’ve been using Secureframe to manage our PCI compliance requirements, and it has streamlined what used to be a very manual and time-consuming process. The platform makes it easy to track tasks, collect evidence, and ensure we stay audit-ready. I particularly appreciate the centralized dashboard, automated reminders, and the ability to securely upload and organize all required documentation in one place.
Their support team has been responsive and helpful whenever questions arise, which has been especially valuable during busy audit periods. While there’s always room for small usability improvements, Secureframe has been a solid partner in keeping our PCI compliance on track.
Their support team has been responsive and helpful whenever questions arise, which has been especially valuable during busy audit periods. While there’s always room for small usability improvements, Secureframe has been a solid partner in keeping our PCI compliance on track.
What do you dislike about the product?
• Some navigation paths feel a bit clunky, especially when switching between frameworks or pulling older evidence.
• The evidence upload process could be a little faster when attaching multiple files.
• Occasional minor delays when the dashboard is refreshing large data sets.
• More built-in PCI-specific templates would save time versus customizing from scratch.
• Filtering and search could be more precise for quickly finding past submissions.
• The evidence upload process could be a little faster when attaching multiple files.
• Occasional minor delays when the dashboard is refreshing large data sets.
• More built-in PCI-specific templates would save time versus customizing from scratch.
• Filtering and search could be more precise for quickly finding past submissions.
What problems is the product solving and how is that benefiting you?
Secureframe centralizes and streamlines our PCI compliance process, allowing us to manage all requirements, evidence, and tasks in one platform. This has eliminated the need for multiple spreadsheets and manual tracking, reduced the risk of missing deadlines, and made audit preparation significantly faster. The automated reminders and clear task assignments keep our team on track, ensuring we remain continuously audit-ready.
Excellent product, used it for years
What do you like best about the product?
The integrations which help reduce manual efforts. Customer support is also great.
What do you dislike about the product?
Some of the User Interface could use improvement
What problems is the product solving and how is that benefiting you?
Helping us achieve compliance and secure things more quickly
Solid SOC 2 Platform
What do you like best about the product?
Secureframe just works for SOC 2. We set it up back in 2021, and it barely takes any in-platform maintenance to ensure compliance.
The team is great to help address any problems that come up.
The team is great to help address any problems that come up.
What do you dislike about the product?
Minor quality of life improvements. E.g., test management associated with policies could use some improvements.
What problems is the product solving and how is that benefiting you?
SOC 2 Type 2 Compliance
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