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Amazing Support from Real Security Experts
What do you like best about the product?
The security process can be challenging and only a few can understand what's really going on.
Secureframe handled it in a way that I can easily follow along.
It's simple to just connect your accounts and get a birds-eye overview of your security practices.
They automated every step of the way, onboarded my employees, and made me feel like I'm in the know.
Their support team is remarkable and I got coaching and help with the set up process as well with other things that "weren't on the menu"
Thanks to them my organization got ready for SOC 2 Type I super fast, and my clients are happy.
Secureframe handled it in a way that I can easily follow along.
It's simple to just connect your accounts and get a birds-eye overview of your security practices.
They automated every step of the way, onboarded my employees, and made me feel like I'm in the know.
Their support team is remarkable and I got coaching and help with the set up process as well with other things that "weren't on the menu"
Thanks to them my organization got ready for SOC 2 Type I super fast, and my clients are happy.
What do you dislike about the product?
When you sign up at first, it's hard to grasp what they do vs what is going to be done in an audit, but it's mostly because I didn't understand what those security practices entail
What problems is the product solving and how is that benefiting you?
I can do business with clients that security is top of mind.
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Powerful and integrated app, very helpful team
What do you like best about the product?
The application platform is easy to use, easy to understand and powerfully integrated with the majority of tools we utilize. This made the tool very valuable for us and helped us obtain a SOC 2 Type I compliance report. We will continue to use it for Policy Management and onboarding new employees. Aside from the tool itself, the support/implementation team is extremely helpful and takes a white-glove approach to helping answer questions and getting you where you need to be. Great tool, great team.
What do you dislike about the product?
Since this is a required question, forced to write this much to say there is nothing I disliked.
What problems is the product solving and how is that benefiting you?
SOC 2 Type I, New Hire Onboarding, Security Policies
Helped us navigate the confusing world of SOC 2 compliance
What do you like best about the product?
We do not have experience with SOC 2 compliance, and the whole process felt quite confusing at first.
Using Secureframe, that process is put into software that guides us through the whole workflow and keeps track of what we still need to work on.
I can also see that Secureframe will help us keep an overview of all our processes, employees, vendors, and more, which we will need to make sure we are always on top of our compliance requirements.
Secureframe will also handle the whole onboarding of employees, including controlling that they have accepted the needed policies and gone through security training.
Using Secureframe, that process is put into software that guides us through the whole workflow and keeps track of what we still need to work on.
I can also see that Secureframe will help us keep an overview of all our processes, employees, vendors, and more, which we will need to make sure we are always on top of our compliance requirements.
Secureframe will also handle the whole onboarding of employees, including controlling that they have accepted the needed policies and gone through security training.
What do you dislike about the product?
Some things in the software require help from support, like deleting a vendor we don't use anymore. However, new features are added all the time, so I am sure we will see improvements to this in the future.
And when we need help from support, our contact is super friendly and responsive, and it is easy to handle it over Slack.
And when we need help from support, our contact is super friendly and responsive, and it is easy to handle it over Slack.
What problems is the product solving and how is that benefiting you?
We could have done all the same things as what we are doing with Secureframes software, but we would have to spend a lot more time doing it, and it would have required us to have a SOC 2 compliance expert on the project to guide us to what we need to do and when.
Recommendations to others considering the product:
Unless you have compliance experts in-house, I am sure Secureframe will be a good return on your investment.
SecureFrame has saved us time and gotten deals across the line
What do you like best about the product?
I love how SecureFrame are the experts and know best practices when it comes to compliance. The templates they provide of important documents to become SOC 2 compliant has saved us so much time. Because of SecureFrame, we have gotten deals across the finish line from customers that required compliance.
What do you dislike about the product?
There are a lot of tasks that need to be completed to ensure the company is ready for the SOC 2 audit. These tasks are easy to blow off especially as a startup when you're trying to build a product. Would love to see automated reminders telling me which tasks are left to be completed so I can remember to do them.
What problems is the product solving and how is that benefiting you?
SecureFrame is our one stop shop for compliance documents and is helping to ensure that we can convey our emphasis of trust and security to our customers.
Information System Security Engineer
What do you like best about the product?
Hours saved for Haystack team Inc
- Secureframe streamlined every step for us, automating hundreds of manual tasks. They assisted in fetching our vendor data and our employees easily onboarded themselves through their seamless workflows, saving us both time and resource.
Transparent process and pricing
- Preparing for SOC 2 can be confusing and full of surprises. Secureframe provides best-in-class security in a transparent way at every step. With their clear pricing and process, we know exactly what we’re getting from the start.
Support from real security experts
- Secureframe provides hands-on guidance with a dedicated Customer Success Manager and support from their security and compliance experts.
- Secureframe streamlined every step for us, automating hundreds of manual tasks. They assisted in fetching our vendor data and our employees easily onboarded themselves through their seamless workflows, saving us both time and resource.
Transparent process and pricing
- Preparing for SOC 2 can be confusing and full of surprises. Secureframe provides best-in-class security in a transparent way at every step. With their clear pricing and process, we know exactly what we’re getting from the start.
Support from real security experts
- Secureframe provides hands-on guidance with a dedicated Customer Success Manager and support from their security and compliance experts.
What do you dislike about the product?
All interactions with Secureframe are smooth and transparent. There is really nothing to dislike.
What problems is the product solving and how is that benefiting you?
Secureframe are helping Haystack team Inc to prepare and get SOC2 type2 audit report.
Seamless product with great service.
What do you like best about the product?
Secureframe has helped made our SOC II process less painful and more manageable. Their product has saved us a lot of time. I'm not sure we could have done it without their wonderful customer service and great product! The Secureframe team was attentive from beginning to end during the whole process. Their guidelines helped us stayed organized and on course. We always knew exactly what was needed and it was so helpful to have their team answer any questions we had during the entire process.
What do you dislike about the product?
Their were a couple of minor issues with the product being a little buggy, but they were fixed quickly and resolved.
What problems is the product solving and how is that benefiting you?
We needed help navigating the SOC II process. Secureframe helped us tremendously because they know the process inside out and have a great product to help us with it all.
Recommendations to others considering the product:
Highly recommend Secureframe product and services for anyone going through SOC II.
Secureframe is great!!
What do you like best about the product?
Secureframe has a great team, is super responsive and flexible, and their product streamlines SOC and ISO compliance into a much needed structure.
What do you dislike about the product?
Not much! Secureframe has been a huge help for us.
What problems is the product solving and how is that benefiting you?
Secureframe has helped us easily achieve compliance with SOC 2 and ISO 27001. Our customers have a clear way to ensure our trustworthiness as a service provider.
Secureframe offers the complete package for getting your SOC 2 report fast
What do you like best about the product?
Secureframe streamlined several steps for us, automating hundreds of manual tasks. We were assisted in fetching our vendor data and our employees easily onboarded themselves through their seamless workflows, saving us time.
What do you dislike about the product?
The only challenge we faced was them not covering HIPAA as well. But from what I know, it is in their pipeline
What problems is the product solving and how is that benefiting you?
We were launching a new product and were looking to demonstrate the product’s trustworthiness, so SOC2 report made sense for us
Secureframe is as easy as SOC2 gets
What do you like best about the product?
Secureframe lays all of the steps and requirements out for you, and holds you accountable to getting them done. It’s not just a tool, it’s a project manager as well!
What do you dislike about the product?
Some of the process can feel a bit manual. It would be great if the checklist was more automated.
What problems is the product solving and how is that benefiting you?
Need that SOC2 cert!
Easiest way to get compliant on SOC 2 and ISO 27001
What do you like best about the product?
Secureframe was instrumental to get us compliant for both SOC 2 and ISO 27001. We chose Secureframe over other competitors because they had support for both programs from the beginning.
Their product is great and we are very happy that their integration does not require installing any agent on our server infrastructure or company laptop. Another great thing is that uploading evidence to the auditor portal was almost entirely automated and we could skip most of that process.
The team is top-notch experts on SOC 2 and helped us the whole time during the whole certification journey.
2023 Update: we are still happy Secureframe customers. Their product keeps on getting better and we are now at our 3rd successful audits for SOC2 and ISO27001. Highly recommended!
Their product is great and we are very happy that their integration does not require installing any agent on our server infrastructure or company laptop. Another great thing is that uploading evidence to the auditor portal was almost entirely automated and we could skip most of that process.
The team is top-notch experts on SOC 2 and helped us the whole time during the whole certification journey.
2023 Update: we are still happy Secureframe customers. Their product keeps on getting better and we are now at our 3rd successful audits for SOC2 and ISO27001. Highly recommended!
What do you dislike about the product?
So far we did not hit any problem or issue and had a flawless experience with them.
What problems is the product solving and how is that benefiting you?
Secureframe helps us with security compliance for SOC 2 and ISO 27001. They were instrumental to our certification and compliance success.
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