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Secureframe makes SOC2 compliance straightforward and easy
What do you like best about the product?
I usually hate cold sales e-mails offering services... I had already spoken to three other SOC readiness firms and had received quotes. I'm so happy I responded to Secureframe's cold outreach and decided to engage with them as opposed to the other firms. They have made our SOC compliance efforts significantly faster and easier. Things I love: 1) Affordable, transparent pricing at a fraction of the price compared to old-school, traditional compliance firms 2) Fast, helpful customer support to all our questions in Slack 3) Actual security experts on their Customer Success team (Kyle is incredible) 4) Easy-to-use dashboard and readiness reports 4) Templates for policies and procedures 5) Great introductions to high-quality and affordable audit firms.
What do you dislike about the product?
Nothing. Secureframe has been a phenomenal partner to us.
What problems is the product solving and how is that benefiting you?
Achieving SOC 2 compliance in a fraction of the time (Secureframe's support, expert advice, integrations, templates and management dashboard are huge time savers). Huge cost savings compared to legacy compliance firms without compromising on quality or high standards.
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Great customer success. Super helpful to get through the SOC2 process
What do you like best about the product?
Customer success
Integrations
Communication
Integrations
Communication
What do you dislike about the product?
Better UI would be nice
Refresh vulnerabilities in an ad hoc manner
Refresh vulnerabilities in an ad hoc manner
What problems is the product solving and how is that benefiting you?
Get through the SOC2 process
Finding the right auditor
Finding the right auditor
We were constantly delaying our SOC2, until we learned about Secureframe
What do you like best about the product?
Secureframe saved us months of time to get SOC2 audit ready. Everything was super quick with integrations, and the support was amazing to help us go through it.
What do you dislike about the product?
Really hard to say anything here, as we really loved every piece of it. Perhaps, there were 1-2 issues with some data upload, that the dev team was quick to fix.
What problems is the product solving and how is that benefiting you?
Secureframe helps us accelerate our SOC2 certification process. We saved tons of time within the company and accelerated the process of getting there.
Secureframe guides all the steps needed and takes the pain out of fetching data from various sources
What do you like best about the product?
We saved a lot of time using Secureframe. Its intuitive UI and excellent support streamlined every step for us, automating hundreds of manual tasks. They assisted in fetching all the vendor data, and our employees easily onboarded themselves through the seamless workflows.
Preparing for SOC 2 can be confusing and full of surprises. During the process lot of unexpected extra work can arise, adding pricing and duration. With Secureframe's clear pricing model and process, you know exactly what you’re getting from the start.
From the beginning, we got a dedicated Customer Success Manager who is always available and very supportive. Their security and compliance experts are professionals ready to assist whenever it is necessary.
Preparing for SOC 2 can be confusing and full of surprises. During the process lot of unexpected extra work can arise, adding pricing and duration. With Secureframe's clear pricing model and process, you know exactly what you’re getting from the start.
From the beginning, we got a dedicated Customer Success Manager who is always available and very supportive. Their security and compliance experts are professionals ready to assist whenever it is necessary.
What do you dislike about the product?
The platform logs you out too frequently, but I guess it's a security measure :-)
What problems is the product solving and how is that benefiting you?
SOC 2 compliance.
Benefits:
Hours saved—for me and my team
Transparent process and pricing
Support from real security experts
Benefits:
Hours saved—for me and my team
Transparent process and pricing
Support from real security experts
Everything you could ask for in a SOC 2 vendor
What do you like best about the product?
Above all else, the Secureframe team is amazing and always available to help. They have folks on the team that can answer questions on every stage of security compliance: from selecting an auditor, to implementing best practice cloud security, and to writing your policies. As this was our first time going through SOC 2, I don't think we could have asked for a more supportive and responsive vendor to work with.
Beyond all that, the platform is consistently improving. Compared with a vendor like Vanta, Secureframe seems to ship a better product and is hyper-focused on making the experience better for users. All the integrations I needed were there (at least in some form), and I was able to write all my policies directly in the Secureframe platform.
Beyond all that, the platform is consistently improving. Compared with a vendor like Vanta, Secureframe seems to ship a better product and is hyper-focused on making the experience better for users. All the integrations I needed were there (at least in some form), and I was able to write all my policies directly in the Secureframe platform.
What do you dislike about the product?
Sometimes navigating within Secureframe can be a little confusing – it can be challenging to find the specific setting you're looking for. For example, I frequently reference the SOC 2 readiness report, but getting there means going to the Monitoring section -> Reports -> SOC 2 report. It's not bad once you get familiar with the system, but it does bring a bit of a learning curve.
What problems is the product solving and how is that benefiting you?
- Readiness for SOC 2 certification (both Type 1 and Type 2)
- Advice on how to successfully obtain a SOC 2 cert
- Saving our team loads of time in creating policies, onboarding employees, etc.
- Advice on how to successfully obtain a SOC 2 cert
- Saving our team loads of time in creating policies, onboarding employees, etc.
SecureFrame, excellent platform.
What do you like best about the product?
SecureFrame is a very intuitive platform.
Secureframe has more than 40 integrations with other software, including GitHub, integration that allows you to streamline the evidence collection process continuously and efficiently.
Secureframe has more than 40 integrations with other software, including GitHub, integration that allows you to streamline the evidence collection process continuously and efficiently.
What do you dislike about the product?
Secureframe is great risk management software.
What problems is the product solving and how is that benefiting you?
Integration with more than 40 third-party software, this platform offers a shared Slack channel, email and calls that helps us finish each audit quickly and efficiently.
In the evidence collection process, evidence can be automatically exported or extracted for detailed observation for quick correction.
In the evidence collection process, evidence can be automatically exported or extracted for detailed observation for quick correction.
Recommendations to others considering the product:
SecureFrame offers many integrations that help us streamline the entire process, one of them is direct integration with your MDM that helps to collect any information in a unique and secure way.
A great solution in a brand new category
What do you like best about the product?
SecureFrame automates and simplifies the daunting task of SOC2 compliance into a digestible checklist of actions. We've saved hundreds (probably more) hours preparing the company for audit. Pricing was transparent and fair. In addition to our stellar CSM (Kyle), we also get access to security experts.
What do you dislike about the product?
It would be helpful if SecureFrame allowed us to record more of our evidence (like onboarding checklists) in their platform.
What problems is the product solving and how is that benefiting you?
Our first SOC2 Type 1 and Type 2 certificates in months, not years.
Recommendations to others considering the product:
Don't ever do a SOC2 alone again. Get SecureFrame today.
Secureframe makes security compliance easy and manageable
What do you like best about the product?
Our team loves Secureframe because the team is incredibly responsive and supportive. We chose the platform because we felt it had the best UI to help us keep track of our compliance audit requirements and support our processes for security on an ongoing basis. The team is knowledgeable, the platform is beautiful and we are navigating our way through the murky waters of compliance with assurance. We know what is coming, what to expect, and the process has been clear and painless.
What do you dislike about the product?
The only thing I would note is that the product is young and it is always improving. I think that's a positive, but sometimes we hit roadblocks in the product; however, the product team has them fixed and smoothened out in no time. We like the constant dev improvements we see!
What problems is the product solving and how is that benefiting you?
We're prepping for our SOC 2 audit and trying to become more robust in our security and Secureframe is helping us accomplish that.
Happy with the platform and level of Customer Support I have received
What do you like best about the product?
Responsive, helpful, and friendly Customer Support.
What do you dislike about the product?
Some manual processes could be automated, but I believe these will be resolved quickly.
What problems is the product solving and how is that benefiting you?
Getting SOC certification has been much easier with Secureframe. They provide helpful templates, expert advice, and check in to make sure you are getting everything done on time.
Seamless, easy, professional process to get SOC 2 compliance
What do you like best about the product?
The Secureframe team worked on our timeline and was supportive and helpful all the way through. We are a very early-stage startup, and they were great at guiding us through something that at my last company took a lot more time and effort.
What do you dislike about the product?
There was nothing that we disliked. I honestly cannot think of anything to improve about Secureframe.
What problems is the product solving and how is that benefiting you?
We were able to get SOC 2 Type 1 compliance quickly via Secureframe. This has led to a lot more trust from our customers and the ability to bring on larger customers.
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