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Reliable Platform for PCI Compliance Management
What do you like best about the product?
We’ve been using Secureframe to manage our PCI compliance requirements, and it has streamlined what used to be a very manual and time-consuming process. The platform makes it easy to track tasks, collect evidence, and ensure we stay audit-ready. I particularly appreciate the centralized dashboard, automated reminders, and the ability to securely upload and organize all required documentation in one place.
Their support team has been responsive and helpful whenever questions arise, which has been especially valuable during busy audit periods. While there’s always room for small usability improvements, Secureframe has been a solid partner in keeping our PCI compliance on track.
Their support team has been responsive and helpful whenever questions arise, which has been especially valuable during busy audit periods. While there’s always room for small usability improvements, Secureframe has been a solid partner in keeping our PCI compliance on track.
What do you dislike about the product?
• Some navigation paths feel a bit clunky, especially when switching between frameworks or pulling older evidence.
• The evidence upload process could be a little faster when attaching multiple files.
• Occasional minor delays when the dashboard is refreshing large data sets.
• More built-in PCI-specific templates would save time versus customizing from scratch.
• Filtering and search could be more precise for quickly finding past submissions.
• The evidence upload process could be a little faster when attaching multiple files.
• Occasional minor delays when the dashboard is refreshing large data sets.
• More built-in PCI-specific templates would save time versus customizing from scratch.
• Filtering and search could be more precise for quickly finding past submissions.
What problems is the product solving and how is that benefiting you?
Secureframe centralizes and streamlines our PCI compliance process, allowing us to manage all requirements, evidence, and tasks in one platform. This has eliminated the need for multiple spreadsheets and manual tracking, reduced the risk of missing deadlines, and made audit preparation significantly faster. The automated reminders and clear task assignments keep our team on track, ensuring we remain continuously audit-ready.
Excellent product, used it for years
What do you like best about the product?
The integrations which help reduce manual efforts. Customer support is also great.
What do you dislike about the product?
Some of the User Interface could use improvement
What problems is the product solving and how is that benefiting you?
Helping us achieve compliance and secure things more quickly
Solid SOC 2 Platform
What do you like best about the product?
Secureframe just works for SOC 2. We set it up back in 2021, and it barely takes any in-platform maintenance to ensure compliance.
The team is great to help address any problems that come up.
The team is great to help address any problems that come up.
What do you dislike about the product?
Minor quality of life improvements. E.g., test management associated with policies could use some improvements.
What problems is the product solving and how is that benefiting you?
SOC 2 Type 2 Compliance
Excellent & Straightforward
What do you like best about the product?
I like the simplicity, it's easy to understand and therefore doesn't get in the way of your everyday processes, it's also easier for other user's to interact with should they require policy acceptance or to add evidence.
What do you dislike about the product?
Not all integrations were initially available, but they did implement the capability to create custom integrations, this required a little more playing about with, but the CS manager was always available to walk me through it.
What problems is the product solving and how is that benefiting you?
Collating evidence in one place for the auditor to peruse. It's also allowing us to confidently and easily map between multiple frameworks which gives us more confidence that good work is being done and reported.
SecureFrame Rocks! Top Notch Service
What do you like best about the product?
We have been working with SecureFrame for the last 3 years I have been with BlueModus. The Representative assigned to us has been top notch (respecful, informative, knows the product incredibly well, a real 'owner' of the product). The reason I bring this up is because SecureFrame comes off genuine and shows they truly care about our success. It's one thing for a company to come off like they care, but to have employees that back that and SHOW it - is awesome! Go SecureFrame!
What do you dislike about the product?
SecureFrame seems to be making improvements to their portal UI experience so I would say that could be better however when we mention these issues to our rep, we were pointed to a place to send those features and some seem to be in development!
What problems is the product solving and how is that benefiting you?
Our Soc2 type 2 process every year can be a bit tricky, but with SecureFrame they even did a pre-audit for us!
Best Compliance Automation tool
What do you like best about the product?
- reduces audit overhead by a large margin.
- automated evidence collection across cloud infra (AWS,GCP,AZURE etc) is great.
- UI & Integrations are amazing
- automated evidence collection across cloud infra (AWS,GCP,AZURE etc) is great.
- UI & Integrations are amazing
What do you dislike about the product?
- pricing is high relative to usage
- some automation features feel underdeveloped
- some automation features feel underdeveloped
What problems is the product solving and how is that benefiting you?
- eliminates manual compliance busywork
- automates evidence collection across cloud
- engineers don’t waste cycles pulling screenshots or logs for auditors
- vendor tracking, and policy enforcement into a single system
- automates evidence collection across cloud
- engineers don’t waste cycles pulling screenshots or logs for auditors
- vendor tracking, and policy enforcement into a single system
The road to ISO 27001 certification
What do you like best about the product?
SecureFrame makes compliance simple with seamless integrations for our cloud services and a wide range of frameworks to meet growing customer demands. It’s easy to use, quick to implement, and integrates smoothly with existing tools. The feature set is robust, covering everything from automated evidence collection to policy management, and customer support is fast and knowledgeable. We use it regularly to maintain compliance and prepare for audits — it’s become an essential part of our workflow.
What do you dislike about the product?
I cannot really compare not having used competing products.
What problems is the product solving and how is that benefiting you?
SecureFrame keeps us audit-ready year-round by automating evidence collection and streamlining vendor assessments and risk management. The biggest benefit is having all the information we need — and collect — in one centralized location, making it easy to access, track, and share during audits or customer reviews. This central hub saves time, reduces manual effort, and ensures nothing falls through the cracks.
Great product to assist with SOC-2 compliance
What do you like best about the product?
Secureframe has a clean user interface and provides a good overview of outstanding tasks, tests, and alerts. They're ready to help you whenever you need them. Although much of it is automated, there's also a personal touch. They think along and always try to find a solution that works for our small team. There's a clear onboarding process for new employees. Integrations with Azure and Slack are a huge plus, as well as the Secureframe Agent.
What do you dislike about the product?
Most of it feels relatively generalised, and it was unclear for a couple of items how we, as a small team, we're expected to comply. Some of the automated alerts were flagged as medium or high risk, also partly because we are a small team. We've had some back and forths in general to specify the workflow for our team. Luckily, Secureframe was very willing to help out and find solutions.
What problems is the product solving and how is that benefiting you?
We are a very small team, but still need SOC-2 compliance. Secureframe created a clear overview of what needed to be done to get there, as well as providing multiple tools to help us along the way. Thanks to Secureframe we can ensure our compliance without being overwhelmed by all the requirements.
Wouldn't have obtained ISO27001 without it!
What do you like best about the product?
It automated so many things that just seemed to make the audit run more smoothly in the background, letting me focus on the bigger ticket queries. Customer support were so keen to help and stay close - definitely feels like they want to build a long term relationship
What do you dislike about the product?
Limitations on usage in the trust centre mean I can't get full value from it without paying extra.
What problems is the product solving and how is that benefiting you?
Helping us get ISO27001 certification
Helps to speed up the certification Process across multiple frameworks!
What do you like best about the product?
A great tool to speed up the certification process. We use it for SOC2 and ISO, which is another great benefit - it is certification agnostic and therefore it can be easily adopted to any kind of framework.
As with most certification its used on an anual basis to grant access to the auditor. Its great to get recommendations for external auditors by Secureframe, so they help to find the best suitable auditor, that is already familiar with the tool.
The integrations into our toolset is perfect. With this we have almost 80% of the tests full automated.
CSM and Support are helpful and fast.
Overall a great tool, which we recommend to everyone that needs to deal with more than one certification framework.
As with most certification its used on an anual basis to grant access to the auditor. Its great to get recommendations for external auditors by Secureframe, so they help to find the best suitable auditor, that is already familiar with the tool.
The integrations into our toolset is perfect. With this we have almost 80% of the tests full automated.
CSM and Support are helpful and fast.
Overall a great tool, which we recommend to everyone that needs to deal with more than one certification framework.
What do you dislike about the product?
For some integrations SecureFrame requires to set certain options in one prefered way. In AWS or Azure /M365 there are usually more ways to achive a certain goal. E.G. set firewall active on endpoints. If this is not the same way as Secureframe expects it to be set, the test fails which ends up in uncompliance. This is cumbersome and not always great, cause it creates manual work to set a certain usually automated test to "pass".
Wish SecureFrame would provide more than one way to check automated tests.
Wish SecureFrame would provide more than one way to check automated tests.
What problems is the product solving and how is that benefiting you?
We are the foremost using it for our audit management across multiple frameworks.
But it also helds our complete 3rd party risk management which is super helpful, as its needed across many different certifications.
But it also helds our complete 3rd party risk management which is super helpful, as its needed across many different certifications.
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