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Invaluable tool for SOC2 compliance
What do you like best about the product?
We wanted to become SOC2 compliant, and Secureframe made the process much more organized than it would have been. There are so many requirements for these types of certifications, and keeping them organized is a massive headache without Secureframe.
What do you dislike about the product?
Sometimes the field names and platform organization can be difficult to keep track of with as many updates as they roll out, but by-and-large the platform is understandable with a short training session.
What problems is the product solving and how is that benefiting you?
Simplifying a very complex compliance framework into something regular staff can administer.
Ease of use and highly integrated GRC tool
What do you like best about the product?
Love the tests and automated tests to help me monitor my cloud environment as well as my code base for SOC2 compliance. Great for helping me check off the easy things like training, policy acknowledgment while also performing complex behind the scene compliance like checking my vendor's access rights.
What do you dislike about the product?
Wish it could integrate with AWS identity center. Wish it had Phishing campaigns I could run. I wish the dashboards were better at trending reports to show how progress is moving as an average over time.
What problems is the product solving and how is that benefiting you?
Solves the SOC2 compliance management problem while also reducing risk. Reduces interaction time with auditors 10x
Professional, well organized and excellent account service
What do you like best about the product?
Secureframe was very easy to work with, marked by excellent professionalism from their team & a very clear organized on-boarding. The steps to take advantage of the breadth of their services were easy to understand and laid out in a way that even non-tech staffers could participate and benefit.
What do you dislike about the product?
No real downside - just some effort required thru my organization to take full advantage.
What problems is the product solving and how is that benefiting you?
Our partner required security compliance and Secureframe's tools allowed us to quickly get certified, and also go above and beyond. The depth of questions required us to review our own policies and procedures that resulted in a better product and something that we felt was more secure.
Streamlined Task Management and Confidence in Security Compliance
What do you like best about the product?
As an Operations Director, I juggle many responsibilities, and Secureframe has been a game-changer for me. It helps me stay organized, assign tasks to teammates, and keeps everyone accountable. I always know the status of the work, which gives me confidence in managing our security compliance. The platform simplifies complex tasks, allowing me to focus on what matters most.
What do you dislike about the product?
One area for improvement has been the scheduling and coordination when working with different teams. Since each certification involves a different team, it can be challenging to keep track of timelines and ensure responsiveness. While I understand the need for specialized teams, this structure can sometimes make it harder to navigate and coordinate effectively. A clearer overview of the process and better communication between teams would make it easier to manage the various moving parts.
What problems is the product solving and how is that benefiting you?
Secureframe helps us stay on top of compliance by streamlining the process of obtaining and managing our certifications. It ensures we meet all necessary standards and keeps us on track for timely renewals. This has been a huge benefit for me, as it simplifies compliance management and gives me confidence that we're always ready for audits.
Secureframe Review
What do you like best about the product?
It breaks down the frameworks your company is working towards and makes it so easy to get all your items in place for the audit process.
What do you dislike about the product?
Inability to directly integrate some of our tools, but they are consistently adding more tools and have custom configurations.
What problems is the product solving and how is that benefiting you?
Preparing my organization on our security audits.
AI startup selling to enterprises — very happy with Secureframe
What do you like best about the product?
Super easy to use, has automated most of the hard work of SOC2, ISO27001, etc.
Our enterprise clients are happy, which is the most important thing.
Our enterprise clients are happy, which is the most important thing.
What do you dislike about the product?
There are still many parts of the SOC2 process that are manual and can't be fully automated away. Not Secureframe's fault, but would be great to eventually have certification and pen testing included.
What problems is the product solving and how is that benefiting you?
We have very stringent security requirements from our enterprise clients and Secureframe is super helpful in navigating these.
Streamlined Simplicity
What do you like best about the product?
As a small SaaS company with just 13 full-timers and a few interns, SOC 2 used to feel like something only big, well-staffed companies could pull off. Secureframe made it doable without derailing our actual work. Their built-in policies and automatic evidence collection — from HR integrations to GitHub — shaved hours off our prep.
What do you dislike about the product?
Some of the alerts are often too broad, I wish we could dial those in a little more. The Mobile interface could stand some improvements.
What problems is the product solving and how is that benefiting you?
Having everything documented in one place has helped keep us organized and saved time as we navigate the SOC2 Compliance process.
Incredible experience and great team!
What do you like best about the product?
The platform is intuitive and the team was great to work with. We are able to accomplish our security goals without issue.
What do you dislike about the product?
I can't think of anything in particular that we don't like.
What problems is the product solving and how is that benefiting you?
Given the nature of our business, we need to abide by security audits and standards. Secureframe allows helps us meet qualifications in a timely manner.
From confusion to completion
What do you like best about the product?
Secureframe has been an invaluable partner in taking us from uncertainty to successful audit completion. It excels at helping us track and manage the wide range of policies, rules, and regulations necessary to maintain compliance. Leveraging Secureframe to oversee our SOC 2 Type 2 audit is an easy choice. With their guidance, I can quickly pinpoint exactly what needs to be done and the most effective way to do it—ensuring we pass our audit with confidence.
What do you dislike about the product?
There are times where it takes Secureframe a little while before it is in sync with other packages such as KnowBe4.
What problems is the product solving and how is that benefiting you?
Secureframe enables me to track all of the moving parts of an audit to make sure we are ready for the audit.
Simplified and Streamlined Security Requests
What do you like best about the product?
We've found a lot of value with Secureframe and the Trust Center in particular. This makes getting our Security documents much easier for our current clients doing due diligence or potential clients that want to know more about how we handle security. This has been a great time saver.
What do you dislike about the product?
So far, I've only experienced positives while using Secureframe. Unrelated to Secureframe's functionality, we have received several spam/phishing submissions through the Trust Center so additional ways to filter these types or requests would be beneficial.
What problems is the product solving and how is that benefiting you?
Secureframe is helping save a lot of time at our organization by streamlining the many due dilligence requests that come through for Security documents. Being able to direct clients to the Trust Center makes communications and document delivery a breeze and the click-through NDA's are major time savers for the legal team as well.
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