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Amazing service, slightly buggy platform
What do you like best about the product?
I was expecting mostly a tech platform, but really got a full consultation on getting ready / passing a SOC2 audit. We reached out multiple times a week and Jon G. promptly responded with not just technical help, but full on best practices and detailed explanation of all the requirements, as well as reviewing our submissions before going to a full auditor.
What do you dislike about the product?
The platform regularly had issues where their IT team had to tweak something to resolve it
What problems is the product solving and how is that benefiting you?
We needed to rapidly renew our SOC 2 certification, and the "old way" working with a large audit firm was much slower and more expensive.
Good comprehensive solution
What do you like best about the product?
Secureframe has streamlined our entire compliance process, from onboarding to ongoing monitoring. The platform automates evidence collection, provides clear audit trails, and integrates smoothly with our existing tools. Their support team is responsive and knowledgeable, making it easy to stay ahead of regulatory requirements. It’s saved us significant time and reduced stress during audits.
What do you dislike about the product?
Sometimes hard to navigate and find your way
What problems is the product solving and how is that benefiting you?
Compliance
Fast-Tracked Our Compliance journey- A Game Changer for Retail Techh
What do you like best about the product?
As a retail business with multiple cloud integration, especially. with AWS and Azure, keeping track of our security and having clear visibility was always tough. Thanks to secureframe's automated monitoring of over 40 services, we saved countless hours that would have gone into manual tracking.
What do you dislike about the product?
It feels mostly customized for compliance managers, so technical users might want a bit more control over what they see. That said, the support team was great--always quick to help and walk us through any issues.
What problems is the product solving and how is that benefiting you?
We needed SOC 2 and ISO 27001 certifications to grow our presence in enterprise retail partnerships. Before using secureframe, we were stuck managing spreadsheets, doing manual audits, and dealing with scattered documentation--which slowed down our sales process and took up a lot of engineering time.
Great product, significantly eased our SOC-2 compliance effort
What do you like best about the product?
The AI integration is really nice, when we had a failing test, AI generated step by step instructions for remediation including Terraform / Google Cloud CLI scripts. Integration to Jira, 1Pass, Github, AWS and Google Cloud. I also really like the dashboard feature, it felt good as we addressed each section and moved towards audit readiness. Customer success and support was great as well.
What do you dislike about the product?
Sales team's pitch of 10-20 hours time investment is of course nowhere near any real world security compliance effort. Setting up the tooling with various integrations and configurations took 40 hours, but compared to my last effort, still a huge time saver. I do think there is an opportunity for an AI assistant to make onboarding easier by asking the user some questions and then generating the configurations.
What problems is the product solving and how is that benefiting you?
SecureFrame is really Jira for security audits, but instead of a complete passive project tracking, the best features are integration to your cloud resources and monitoring your active compliance status.
Streamlined compliance with great support
What do you like best about the product?
Secureframe takes the complexity out of SOC 2 and other compliance frameworks by centralizing tasks, evidence collection, and monitoring in one intuitive platform. The automated integrations save hours of manual work, and the dashboard gives a clear real-time view of progress toward audits. Their customer success team is proactive, responsive, and knowledgeable they’ve consistently guided us through requirements and best practices with minimal friction.
What do you dislike about the product?
Some integrations can be finicky to set up initially, especially with less common tools in our stack. While the platform is robust, occasional updates can temporarily disrupt workflow if not communicated in advance. More in-depth reporting and customization options for controls would make it even more powerful for larger or more complex organizations.
What problems is the product solving and how is that benefiting you?
Secureframe has streamlined the entire compliance process, from readiness to audit, by automating evidence collection, continuous monitoring, and control tracking foe Clutch. This has significantly reduced the manual overhead for our security and engineering teams, shortened our audit timelines, and improved our ability to stay compliant year-round. The central dashboard gives us complete visibility into progress and gaps, allowing us to address issues proactively rather than reactively.
SOC2 Simplified
What do you like best about the product?
Easy to use, great integrations, helpful support, and actually reduces the time I spend worrying about compliance.
What do you dislike about the product?
Some integrations can be a little fiddly to set up,but the support team is quick to help.
What problems is the product solving and how is that benefiting you?
Helps maintain real-time compliance across multiple frameworks with less overhead. SOC2 Mainly for us, It's made audit season far less stressful!
A Game Changer for SOC 2 Compliance
What do you like best about the product?
As a mid-sized FinTech company, managing SOC 2 compliance used to be a resource-intensive and stressful process. Secureframe has completely transformed that experience for us. What was once manual and fragmented is now automated, centralized, and easy to manage.
The platform supports a wide range of integrations, including seamless compatibility with our cloud environment, which was essential for us. Secureframe team actively listens to feedback and has consistently delivered meaningful product improvements based on our input.
Their Customer Success team is also outstanding. They’re highly responsive, knowledgeable, and truly committed to helping us reach and maintain compliance milestones.
The platform supports a wide range of integrations, including seamless compatibility with our cloud environment, which was essential for us. Secureframe team actively listens to feedback and has consistently delivered meaningful product improvements based on our input.
Their Customer Success team is also outstanding. They’re highly responsive, knowledgeable, and truly committed to helping us reach and maintain compliance milestones.
What do you dislike about the product?
We’d just encourage them to continue prioritizing simplicity and consistency in the user interface as the platform grows.
What problems is the product solving and how is that benefiting you?
Secureframe is helping us streamline and automate our entire SOC 2 compliance process, which used to be highly manual, time consuming, and difficult to track.
Only way to tackle a SOC2 Type 2
What do you like best about the product?
Secureframe helped us figure out what we needed, walked us through the steps, and provided templates for certain activities. Staff were quick to answer questions and figure out how to provide correct responses.
What do you dislike about the product?
We had a few issues with the integration with the auditors, but SecureFrame was quick to assist in figuring out the disconnect.
What problems is the product solving and how is that benefiting you?
We have a SOC2 Type2 for a product that we sell. SecureFrame made sure that we had all of our ducks in a row in order to complete the audit. We would have never made it through the first year without the framework.
Great platform for company compliance review
What do you like best about the product?
easy workflow for submitting compliance tasks and easy use to submit pdfs and policies
What do you dislike about the product?
accuracy for certain tasks. Otherwise it is pretty straightforward
What problems is the product solving and how is that benefiting you?
we are going through an audit and it helps us organize our policies and procedures
Secureframe Makes SOC 2 and HIPAA Compliance Effortless
What do you like best about the product?
Secureframe has transformed how we manage SOC 2,and HIPAA compliance. Evidence collection — once manual and time-consuming — is now automated thanks to integrations with AWS,Jira, GitHub, Checkr, Twilio, Gusto, etc ... The dashboard is intuitive, breaking down complex controls into manageable tasks. Support is outstanding: fast, knowledgeable, and truly helpful during onboarding and troubleshooting. Recently they introduced AI analysis of evidence thats really awesome.
What do you dislike about the product?
1. some integrations are not real time yet, like AWS some updates at AWS side takes time to sync at secureframe side.
2. checkr, background checks also takes time to sync
2. checkr, background checks also takes time to sync
What problems is the product solving and how is that benefiting you?
Before Secureframe, compliance was a stressful, last-minute scramble — usually right before an audit. Now, it’s a proactive and continuous process. The visibility it gives into our compliance posture is invaluable, both internally and when communicating with stakeholders. From an IT perspective, it simplifies vendor reviews, improves transparency, and makes it easy to respond to security questionnaires. Secureframe has turned compliance from a burden into a well-integrated part of our operational workflow.
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