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A Game Changer for SOC 2 Compliance
What do you like best about the product?
As a mid-sized FinTech company, managing SOC 2 compliance used to be a resource-intensive and stressful process. Secureframe has completely transformed that experience for us. What was once manual and fragmented is now automated, centralized, and easy to manage.
The platform supports a wide range of integrations, including seamless compatibility with our cloud environment, which was essential for us. Secureframe team actively listens to feedback and has consistently delivered meaningful product improvements based on our input.
Their Customer Success team is also outstanding. They’re highly responsive, knowledgeable, and truly committed to helping us reach and maintain compliance milestones.
The platform supports a wide range of integrations, including seamless compatibility with our cloud environment, which was essential for us. Secureframe team actively listens to feedback and has consistently delivered meaningful product improvements based on our input.
Their Customer Success team is also outstanding. They’re highly responsive, knowledgeable, and truly committed to helping us reach and maintain compliance milestones.
What do you dislike about the product?
We’d just encourage them to continue prioritizing simplicity and consistency in the user interface as the platform grows.
What problems is the product solving and how is that benefiting you?
Secureframe is helping us streamline and automate our entire SOC 2 compliance process, which used to be highly manual, time consuming, and difficult to track.
Only way to tackle a SOC2 Type 2
What do you like best about the product?
Secureframe helped us figure out what we needed, walked us through the steps, and provided templates for certain activities. Staff were quick to answer questions and figure out how to provide correct responses.
What do you dislike about the product?
We had a few issues with the integration with the auditors, but SecureFrame was quick to assist in figuring out the disconnect.
What problems is the product solving and how is that benefiting you?
We have a SOC2 Type2 for a product that we sell. SecureFrame made sure that we had all of our ducks in a row in order to complete the audit. We would have never made it through the first year without the framework.
Great platform for company compliance review
What do you like best about the product?
easy workflow for submitting compliance tasks and easy use to submit pdfs and policies
What do you dislike about the product?
accuracy for certain tasks. Otherwise it is pretty straightforward
What problems is the product solving and how is that benefiting you?
we are going through an audit and it helps us organize our policies and procedures
Secureframe Makes SOC 2 and HIPAA Compliance Effortless
What do you like best about the product?
Secureframe has transformed how we manage SOC 2,and HIPAA compliance. Evidence collection — once manual and time-consuming — is now automated thanks to integrations with AWS,Jira, GitHub, Checkr, Twilio, Gusto, etc ... The dashboard is intuitive, breaking down complex controls into manageable tasks. Support is outstanding: fast, knowledgeable, and truly helpful during onboarding and troubleshooting. Recently they introduced AI analysis of evidence thats really awesome.
What do you dislike about the product?
1. some integrations are not real time yet, like AWS some updates at AWS side takes time to sync at secureframe side.
2. checkr, background checks also takes time to sync
2. checkr, background checks also takes time to sync
What problems is the product solving and how is that benefiting you?
Before Secureframe, compliance was a stressful, last-minute scramble — usually right before an audit. Now, it’s a proactive and continuous process. The visibility it gives into our compliance posture is invaluable, both internally and when communicating with stakeholders. From an IT perspective, it simplifies vendor reviews, improves transparency, and makes it easy to respond to security questionnaires. Secureframe has turned compliance from a burden into a well-integrated part of our operational workflow.
Consistent Communication
What do you like best about the product?
Keeping compliance processes in one place. I receive consistent communication on updates and changes.
What do you dislike about the product?
Nothing so far. I haven't had a bad experience at all.
What problems is the product solving and how is that benefiting you?
Compliance Deadlines & Organization
So glad I'm not doing SOCII without it.
What do you like best about the product?
It's a solid and responsive guide to getting security compliance done. We can clearly see what's missing and how to remedy it. By following the recommendations, we were able to get certified and stay that way.
What do you dislike about the product?
There were a few tests that seemed like we should be passing when it reported failure, but they were very responsive in working through those issues with us.
What problems is the product solving and how is that benefiting you?
We can manage all of our compliance documents and requirements in one place and confidently verify that we are meeting requirements.
High touch support, rapid product iteration
What do you like best about the product?
Their integrations, especially with our HR system make onboarding flows seamless for new employees. They also have been really helpful training up internal stakeholders that manage our compliance processes to understand their system and get us ready for an audit.
What do you dislike about the product?
The security questionnaire AI can hallucinate at times so we've had to resort to triple checking those responses.
What problems is the product solving and how is that benefiting you?
We need SOC 2, HIPAA, and GDPR for our enterprise customer base and we can't have any lapses in our controls or audits. Over the years of using Secureframe we've had 3 different teams own compliance so having a platform that's intuitive with highly responsive support has made it easier for us to maintain compliance adherence.
Satisfactory
What do you like best about the product?
- Offer a certain level of training for the different certifications
- At the administrative level, it concentrates all resources in a single system, which improves overall observability
- At the administrative level, it concentrates all resources in a single system, which improves overall observability
What do you dislike about the product?
- The integration with GitHub without using CircleCI is not intuitive, it took me quite a while to understand how to configure the repositories
- I didn't find a way to apply the same configuration to all the repositories, I had to review them one by one
- It only supports dependency review by Dependabot
- I didn't find a way to apply the same configuration to all the repositories, I had to review them one by one
- It only supports dependency review by Dependabot
What problems is the product solving and how is that benefiting you?
Centralize the information we have to easily identify risks.
Streamlining SOC 2 and Continuous Compliance
What do you like best about the product?
I love how Secureframe centralizes SOC 2 workflows and provides continuous monitoring across the entire application stack and software architecture. It streamlines compliance tasks and makes it easy to stay audit-ready at all times.
What do you dislike about the product?
Sometimes the learning curve can feel a bit steep for new users, especially when exploring all the advanced features.
What problems is the product solving and how is that benefiting you?
Secureframe helps us automate and maintain SOC 2 compliance while continuously monitoring our systems, applications, and infrastructure. This eliminates manual tracking, reduces the risk of oversight, and ensures we’re always prepared for audits, ultimately saving time and increasing confidence in our security posture.
Streamlined Compliance for Technical Teams
What do you like best about the product?
My experience with Secureframe's onboarding was smooth and intuitive. The platform is effective and makes a complex process manageable, even as someone who primarily interacted with it for a short time.
Overall, I can recommend Secureframe for its user experience and the benefits it delivers to technical teams.
Overall, I can recommend Secureframe for its user experience and the benefits it delivers to technical teams.
What do you dislike about the product?
My only minor critique was needing help understanding U.S.-specific compliance requirements as a user in Europe. A more robust guide for international users, perhaps with analogies or examples to European-specific equivalents, would make the experience more seamless.
What problems is the product solving and how is that benefiting you?
Secureframe solves the problem of complex and time-consuming compliance. This benefits us by providing a smooth onboarding experience and by making the infrastructure team's work more efficient.
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