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Reviews from AWS customer

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786 reviews
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    Giorgi T.

Easy to use and secured

  • June 28, 2025
  • Review provided by G2

What do you like best about the product?
It was very easy to follow the instructions and complete the process of ISO certification, most of the steps were automated. Using their software is easy to make sure the device is secured. I would recommend it to everyone who wants ISO certification.
What do you dislike about the product?
I don't have anything that I don't like about Secureframe.
What problems is the product solving and how is that benefiting you?
Making sure that the device is secured and a user is informed and following ISO-related recommendations.


    Atul T.

Must have tool for ISO 27001 2022 compliance and overall compliance

  • June 25, 2025
  • Review provided by G2

What do you like best about the product?
It has plugins for most of the products/applications that typically needs to be integrated in the platform for compliance in the small Businesses . The documentation is exhaustive and more intuitive. The support from Secureframe in person over mails and calls and support desk is excellent. People providing support knows the product well to get you started quickly and make you feel confident to secure ISO certification and maintain in future. We are still in the process of securing the ISO certification but our journey so far with Secureframe is satisfactory.
What do you dislike about the product?
Actually, there isn't much to dislike about. other than enhancement in their secureframe agent (end point security) installation where the message is not shown at the end of installation that the agent is installed successfully or if there are errors.
What problems is the product solving and how is that benefiting you?
Its helping us identify security lapses/mis configuration along with possible remedies to overcome them.


    Kim N.

Great product and support

  • June 10, 2025
  • Review provided by G2

What do you like best about the product?
Very strong sales process, solid product. Our team was impressed with the understanding of the support we needed and offering a solid solution. The support as we navigate SOC2 has also been great, the team is very knowledge and willing to help, even the simplest of questions.
What do you dislike about the product?
We should have been informed that we needed a PEN test, we are new to compliance so that was an unexpected cost.
What problems is the product solving and how is that benefiting you?
We are going to be compliant, have policies in place and make the sales process with prospective clients easier!


    Kevin C.

Great platform

  • May 07, 2025
  • Review provided by G2

What do you like best about the product?
It helped us streamline our workflows and makes a timely intensive process easier.
What do you dislike about the product?
Nothing comes to mind. I liked the service.
What problems is the product solving and how is that benefiting you?
Secureframe helped us manage our Soc 2 type 2 certification process.


    Hospital & Health Care

Good experience

  • May 07, 2025
  • Review provided by G2

What do you like best about the product?
Secureframe makes compliance easy by automating tedious tasks and helping us stay audit-ready year-round.
What do you dislike about the product?
I think they can make UI better and simple.
What problems is the product solving and how is that benefiting you?
Secureframe solves the problem of manual compliance tracking for company and scattered security documentation. It centralizes everything in one place


    ramaraju r.

Secureframe for enabling security certification

  • May 06, 2025
  • Review provided by G2

What do you like best about the product?
Organize compliance documentation for certification such as SOC2, HITECH, HIPAA, GDPR in one place.
What do you dislike about the product?
Cost of the product for a startup company.
What problems is the product solving and how is that benefiting you?
We needed a product that enables us to get security certifications such as SOC2, GDPR, HITECH, and HIPAA. Secureframe solved that problem by proving a single repository for storing and managing documentation, approvals, and agreements to prepare for these certifications. Having a standard framework that will make it easier for third party reviewers to certify the policies is a huge benefit. This will simplify and speed up the certification process.


    Christopher S.

Compliance Made Easy

  • April 30, 2025
  • Review provided by G2

What do you like best about the product?
The ease of implementation and support from their company is amazing.
What do you dislike about the product?
I have no dislikes currently, our interactions have been positive.
What problems is the product solving and how is that benefiting you?
Gaining compliance for our software.


    Hemanth D.

Best security tool for your certificates!!

  • April 29, 2025
  • Review provided by G2

What do you like best about the product?
We were the part of organization who efficiently used secureframe for maintaining SOC 2, ISO 27001, HIPAA, GDPR, PCI DSS and other security certificates. I was able to customize our own security policies and also it monitors the ongoing security compliance in real time. Best part is that it integrates with our cloud solutions (AWS, in my case) to gather compliance evidence.
What do you dislike about the product?
Too rigid for advanced customization of policies. Sometimes the support response time is slow. one major drawback is that it is missing some integration features if you are using legacy setups
What problems is the product solving and how is that benefiting you?
Securing our SOC 2, ISO 27001, HIPAA, GDPR, PCI DSS certificates. real time monitoring. Regular security compliance updates


    Devon O.

Secureframe

  • April 20, 2025
  • Review provided by G2

What do you like best about the product?
the customer service is top notch. They will do everything they can to assist with issues real time as well as keep you in the loop for anything they have to troubleshoot.
What do you dislike about the product?
Nothing comes to mind.
Nothing comes to mind.
Nothing comes to mind.
Nothing comes to mind.
What problems is the product solving and how is that benefiting you?
Staying on top of our SOC-2 audit process.


    Marketing and Advertising

Easy to use and legally compliant

  • April 01, 2025
  • Review provided by G2

What do you like best about the product?
Secureframe allows me to automate compliance related tasks so I save up a lot of time
What do you dislike about the product?
None at the moment, I am very happy with it
What problems is the product solving and how is that benefiting you?
Security compliance related tasks and allows me to check progress