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Best of both worlds
What do you like best about the product?
Secureframe is a great choice when optimizing between cost and ease of use. We've been using Secureframe for all of our SOC2 security compliance needs for several years. They've got great customer support, integrations with 3rd party vendors are super easy to get hooked up, ease of implementation, and the dashboards are great - super easy to see what's an immediate concern and the state of compliance for your startup.
What do you dislike about the product?
I'd say just being proactive about notifying customers when there are bugs in the dashboard. We've been bug reporting and opening cases and the support team is quite responsive but at times the issues we've flagged are known to them, so proactive outreach would be a nice thing via email just so we're aware.
What problems is the product solving and how is that benefiting you?
Secureframe centralizes our SOCII compliance checklist and makes it super easy to add documentation, pass tests to be compliant, manage compliance status for our application as well as our employees. It's really simplified having to wrangle various areas of compliance and having centralized it. They've also introduced us to their audit partners, and pen test partners both of which were great to work with.
Secureframe has been invaluable for SOC 2 compliance
What do you like best about the product?
Secureframe's platform is intuitive and robust. We went through our first round of SOC 2 audits (ever) this year, and I cannot imagine doing those without Sf. It has helped us build and standardize workflows, conduct more structured vendor diligence, implement regimented security review schedules, manage policies & procedures, and so much more. Separate from the product, our experience working with the Sf team has been really positive. We have a fantastic account manager whose guidance and enablement has been invaluable as in we continue to mature our compliance program.
What do you dislike about the product?
There's truly nothing I've found to dislike about Secureframe. In fact, we're currently assessing a package upgrade to include the advanced TPRM module which is really impressive.
What problems is the product solving and how is that benefiting you?
Guided us step-by-step for SOC 2 audits, making clear the evidence we needed to gather and allowing assignment of ownership to each test. Houses our SOC 2-related policies and procedures, provided template policies for those we didn't have, handles employee onboarding and security awareness training. Comply AI is a huge time-saver for internal and vendor security reviews.
Come for the tool, stay for the people
What do you like best about the product?
When we first onboarded with SecureFrame, it was because of the tool. Working through NIST 171 and CMMC program implementation, we needed a robust tool that could aid in the process. Several months in, though, we quickly realized that we got way more than we thought we would. The key factor was their team's dedication. Unlike traditional SaaS offerings where you pay for the tool and only get...well, the tool, SecureFrame goes out of their way to make themselves available to their customer base, answering questions not just about the tool but also giving us access to their GRC team so we could brainstorm. They have become an extension of our team.
What do you dislike about the product?
Would love to see an expanded API that lets automate more artifact collection from with CI pipelines.
What problems is the product solving and how is that benefiting you?
1. Continuous Monitoring
2. Documentation
3. Auditor Portal
4. Artifact Collection
2. Documentation
3. Auditor Portal
4. Artifact Collection
Couldn't Do SOC2 Without It
What do you like best about the product?
I can't even imagine trying to gather evidence to meet all SOC2 requirements without SecureFrame. We're a small company, and SecureFrame helps tremendously in keeping us organized, reminding us what needs to be done, and keeping an eye on the security of our application. It's like having an automated security consultant.
What do you dislike about the product?
We've had issues with the auditor that we chose based on recommendations from SecureFrame, but not SecureFrame itself.
What problems is the product solving and how is that benefiting you?
It's helped us understand what we need to do to become SOC2 compliant, and then eases the process of data gathering to make it happen. It minimizes the time and people resources that we need to devote to security.
Positive & Organized Experience!
What do you like best about the product?
The Secureframe portal was extremely easy to use. All the requirements for certification were clearly laid out for us to complete. They also provided us with example policies that we could edit and deploy to our employees. Setting up the connections to our various vendors was a seamless process. Also, our Secureframe Customer Success Manager was very knowledgeable about the certification process and all requirements. He was ready to help answer any questions that we had, and was always responsive to emails. I would highly recommend other companies to work with Secureframe!
What do you dislike about the product?
There were no aspects of Secureframe that I didn't like during our experience working with them.
What problems is the product solving and how is that benefiting you?
Secureframe is helping us achieve security compliance to go through the SOC2 certification process as a company, which has been a requirement for us to get by several clients.
Secureframe made compliance simple and stress free
What do you like best about the product?
Secureframe helped us get our certification faster than we thought possible. The system is very easy to use and everything is clear from the start. The layout is simple so you always know where to go and what to click. Tasks are shown in a clear list with instructions so you never have to guess the next step. Real time alerts tell you when something needs fixing and you can solve most issues right away.
Evidence is collected automatically so I do not need to ask the team for screenshots or logs. This saved us many hours every week. The process felt smooth from the first login until the final audit. I liked that Secureframe keeps both technical checks and documents in one place so I do not have to switch between tools. The support team was quick to reply and always gave answers that helped us move forward. I never felt stuck at any stage.
Evidence is collected automatically so I do not need to ask the team for screenshots or logs. This saved us many hours every week. The process felt smooth from the first login until the final audit. I liked that Secureframe keeps both technical checks and documents in one place so I do not have to switch between tools. The support team was quick to reply and always gave answers that helped us move forward. I never felt stuck at any stage.
What do you dislike about the product?
I have not found any serious problems. It would be nice to have more options to change the look of the policies and templates but the default ones already work well.
What problems is the product solving and how is that benefiting you?
Before Secureframe we had no clear process for compliance and audits were stressful and slow. Now everything we need is in one place and the system shows exactly what to do step by step. This removed the guesswork and cut the time we spend on compliance by many hours each month. We were able to prepare for certification without hiring extra help and passed on the first try. It keeps us ready for audits at any moment and gives peace of mind that nothing important is missed.
A platform for compliance that is guaranteed to work!
What do you like best about the product?
Intuitive, comprehensive, great support and customer focused.
What do you dislike about the product?
Some missing vendor plugins, doesn't always update as changes occur and some features behind a paywall.
What problems is the product solving and how is that benefiting you?
Secureframe helps us streamline SOC 2 compliance and accreditation by plugging directly into our Microsoft environment and collecting real-time data about compliance issues. It also provides policy templates and a repository for all policy and procedures and can facilitate positive acknowledgement of policies relevant to the employees and security of the company. It also tracks non-compliance and highlights where we don't have artifacts to show compliance and how we can remediate them.
User friendly product with helpful support team
What do you like best about the product?
Simple and straight forward UI. Integration module was is best of all. Initially we didn't use the integration module, we manually digged through every service that use to collect evidence. After integration, Secureframe was able to analyze all our Azure services, atlassian accounts in no time and showed us the wholistic picture of where we stand. For every test failure, SecureFrame provided simple and straightforward steps to pass the test.
Their customer support is really cool, those guys were able to support immediately for most part. Overall product is very easy to use and understand.
Their customer support is really cool, those guys were able to support immediately for most part. Overall product is very easy to use and understand.
What do you dislike about the product?
Like any other product, they also have some glitches in the UI and in integration module. However their support team helped to overcome these glitches and move forward quickly.
What problems is the product solving and how is that benefiting you?
- Security training, policy management and updates
- Each tracking of SOC2 tests status and evidence management
- Integrations module to scan all cloud resources in realtime
- Each tracking of SOC2 tests status and evidence management
- Integrations module to scan all cloud resources in realtime
Secureframe for Compliance Initiatives
What do you like best about the product?
Secureframe is extremely helpful in pursuing compliance initiatives for many different frameworks. The company helped us achieve 3 different compliance certificates in the same year, which is great for our business. They have been such a big help, and their team is very responsive. Secureframe is very easy to use, and very straightforward when it is audit time. It took a team of 2 to implement the tool altogether, and we use the tool daily for many different needs.
What do you dislike about the product?
I don't have anything bad to say about Secureframe. Sometimes we have obscure applications we would like to add to our profile that are not available, but that has been overcome by Secureframe since the company adds new integrations almost daily it seems.
What problems is the product solving and how is that benefiting you?
Secureframe has solved our problem of not having a centralized compliance service that does a lot of the heavy lifting for us. This is a major benefit to the business
We use Secureframe for SOC2 Compliance, and it's a breeze.
What do you like best about the product?
It is so easy to navigate, especially for the greater company that are not necessarily the most tech-savvy. We need to maintain SOC2 compliance for some of the industries we work for, and making sure all of the departments that are not necessarily involved in the tech side would have been immensely difficult for the IT team without Secureframe.
What do you dislike about the product?
Secureframe itself doesn't have any issues I dislike, but the whole compliance requirements in general are a pain, so it's great that there's a front facing system that helps simplify it.
What problems is the product solving and how is that benefiting you?
We need SOC2 compliance to continue to work with some of our clients in certain regulated industries.
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