What do you like best about the product?

As a Security & Compliance Officer who has been using Secureframe for several years, I can confidently say it has been one of the most impactful investments we’ve made in our security program. What started as a tool to help us prepare for SOC 2 quickly became the central hub for managing our entire compliance lifecycle.

Key Features and Why They Stand Out:

Automated Evidence Collection:
This feature alone has saved us countless hours each audit cycle. Secureframe seamlessly integrates with our cloud infrastructure, HR systems, and ticketing tools, pulling in the required evidence automatically. What used to be a frantic manual process is now something we monitor in the background.

Continuous Monitoring:
I’ve been consistently impressed with how thorough the continuous monitoring is. We get real-time alerts for configuration drifts, vulnerabilities, and policy deviations—allowing us to address issues before they ever become audit findings.

Policy Library & Customization:
The pre-built policy templates are excellent, but what I value most is the flexibility to tailor them to our organization’s specific needs. Secureframe has made maintaining an up-to-date policy set painless, and version control is built right in.

Vendor Risk Management:
The vendor management module has become a critical part of our third-party risk program. Secureframe gives us the tools to assess vendors quickly, track their compliance status, and centralize due diligence documentation.

Audit-Ready Reporting:
When auditors come knocking, Secureframe makes it simple to export everything they need in an organized, clear, and complete package. Our audit prep time has been reduced by well over 50%, and our auditors regularly comment on how streamlined our process is.

Overall Experience:
Over the years, Secureframe has evolved alongside industry best practices and regulatory changes, and they’ve continuously added value through new features and integrations. Their customer support team has been proactive, knowledgeable, and genuinely invested in our success.

If you’re serious about building and maintaining a mature security and compliance program—whether it’s SOC 2, ISO 27001, HIPAA, or beyond—Secureframe is the platform I would recommend without hesitation. It has fundamentally changed how we manage compliance and given us the confidence that we are always audit-ready.

What do you dislike about the product?

On the whole not much, as mentioned earlier the in app policy editor is very basic, it would be nicer to have some more formatting options. This could also help when adding in Descriptions or comments on items.

There can sometimes be false positives for some of the evidence testing in particular the SecureFrame Agent can report erroneous results sometimes for thinks like BitLocker being turned off, when in fact it hasn't been turned off.

What problems is the product solving and how is that benefiting you?

SOC 2 Compliance is our current focus, although we may elect to add in additional frameworks down the road. Having one singular interface to manage all the controls, tests, policies, vendors and evidence is critical to successful audits.

What do you like best about the product?

My backgound with compliance and auditing led me to believe that acquiring SOC2 Type II reporting was labor intensive and very expensive. Using traditional accounting firms was extremely time consuming for everyone, the staff, management and auditors. I was very pleased to discover SecureFrame which has proven to me that this next generation of compliance tools leverages automation and standard templates to drastically reduce the effort and cost to reach a final report.

What do you dislike about the product?

SecureFrame really shines with cloud based IT systems where their automation simplifies the onboarding of evidence, running on premise bare metal systems is less efficient from an audit automation perspective.

What problems is the product solving and how is that benefiting you?

SOC2 Type II reports offer strategic business value both to our investors and our clients, proving our security maturity and helping us grow our business while effectively managing risk. SecureFrame keeps the costs far more afforable than traditional means. We spend less staff time collecting evidence, we spend less money on the actual audits and less cost of achieving readiness.

What do you like best about the product?

Secureframe's customer service is exceptional. They are proactive, professional and part of your team.

What do you dislike about the product?

The platform is still evolving. There are occasionally still issues.

What problems is the product solving and how is that benefiting you?

Getting Spear AI organized to work towards CMMC certification. Tracking Spear AI's progress and helping us acclerate progress.

What do you like best about the product?

Secureframe has allowed us to streamline our ISO processes and ensure that our policies and proceedures are kept up to date.

What do you dislike about the product?

I cant really fault Secureframe for anything.

What problems is the product solving and how is that benefiting you?

Compliance efficiencies and client risk and security assessments.

What do you like best about the product?

I really like the mapping Secureframe does to the different compliance frameworks. The portal is intuitive and easy to use. Likewise, Secureframe makes available security awareness training and policy lifecycle management.

What do you dislike about the product?

While the Secureframe policy and plan templates are strong, it is still up to the Secureframe customer to put in place the processes, controls, and validating methods to comply with the policies.

What problems is the product solving and how is that benefiting you?

Secureframe is a one-stop shop to prepare for SOC 2 compliance. The portal also offers some of the necessary controls (TPRM, Security Awareness, Policy Acceptance, etc.) that challenge many companies.

What do you like best about the product?

Saves time for my team to be busy with other things that need their attention.

What do you dislike about the product?

Bugs, sometimes it shoes that we failed a test that we didn't for example.

What problems is the product solving and how is that benefiting you?

Soc2

What do you like best about the product?

They make the process so much easier and they have the best people!

What do you dislike about the product?

Really nothing, they have been excellent partners for us

What problems is the product solving and how is that benefiting you?

Helping out business get SOC2 compliant

What do you like best about the product?

The customer service is next level. So helpful, and their compliance experts know the frameworks inside and out. We recently started using their trust center, and might add on other services as well. Great tool that values real security.

What do you dislike about the product?

We love the platform and the team. Nothing we dislike

What problems is the product solving and how is that benefiting you?

SOC2 automation,

What do you like best about the product?

They provide excellent applications for SOC2 compliance when it is most important

What do you dislike about the product?

Expensive for startups when going to get ready

What problems is the product solving and how is that benefiting you?

Getting SOC2 compliance for our company

What do you like best about the product?

User-friendly, easy access, and didactic framework that allows us to go through training and certifications efficiently. It is allowing our company to meet the deadlines.

What do you dislike about the product?

Standart communication from account managers, they reply without reading our real request.

What problems is the product solving and how is that benefiting you?

It allows us to be certified by international standards of security and compliance.