Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,166 reviews
from
External reviews are not included in the AWS star rating for the product.
SecureFrame is top notch
What do you like best about the product?
SecureFrame has been extremely valuable to our organization. Their customer service is top tier and have helped us through a lot of issues as well as explaining things we had questions on. If they did not have the answer at the time, they would go research and get back to us in a very reasonable time. It was very straight forward on implementation.
What do you dislike about the product?
The downside is the actual audit function. I wish that the auditors worked out of SecureFrame and the tests there instead of an outside tool. The outside tool should either integrate with SecureFrame or the audit be housed in SecureFrame. They know this and are working towards this I believe.
What problems is the product solving and how is that benefiting you?
They helped us get read for our SOC2 audit and have "held our hand" through the process. They have helped us with ensuring that we are using the correct tests for our audit based on our infrastructure and policies.
Great Security Compliance Solution
What do you like best about the product?
Secureframe has been very helpful in managing our SOC 2 compliance efforts. The 3rd party integrations and auditor access have streamlined our processes and reduced manual efforts. Ease of use has been evident, with a low degree of training required by Admins or general users/workforce. Customer support is very responsive and supportive of our daily use of the solution.
What do you dislike about the product?
Nothing strikes out. We are actively monitoring the ability to possibly leverage the solution for further framework support in the future.
What problems is the product solving and how is that benefiting you?
3rd Party integrations combined with auditor access have greatly reduced manual evidencing processes, and reduced person-hours in support of compliance efforts.
Solid compliance-tracking and automation platform
What do you like best about the product?
In the age of AI bots, it's so refreshing to receive timely support from real and very knowledgeable humans. I cannot overstate the difference it makes. Whatever the platform might be lacking, it makes up for by the fact that people (at times several!) will jump in to help you resolve your questions. The team is my partner in the grueling security audit and continuous compliance.
What do you dislike about the product?
I'd like to see better UI/UX for walking the user through the list of items that need to be completed/reviewed in preparation for an audit. That said, the company is very receptive to feedback, so I wouldn't be surprised if this suggestion is added to the roadmap.
What problems is the product solving and how is that benefiting you?
Secureframe helps us with security compliance and SOC audit preparation.
A fantastic platform for managing your compliance journey!
What do you like best about the product?
Secureframe takes something that on the outside seems extremely complex, like obtaining a SOC 2 compliance, and makes it extremely easy to understand and tackle with their easy implementation, their fantastic customer support, and how easy it is to integrate all of our tools within their platform. This is something that our team is now using daily to ensure that our compliance is maintained!
What do you dislike about the product?
Sometimes the integrations have hiccups, which aren't necessarily Secureframe's fault, but cascade into displayed compliance failures when they are often false positives. This, however, is easy to fix manually, but an updated interface there would be beneficial.
What problems is the product solving and how is that benefiting you?
When we were first deciding on how to tackle obtaining a SOC 2 compliance, we had really no idea where to start. We searched around and found Secureframe, and they made it seem almost easy to obtain. With their fantastic platform and their great partnerships, we were able to obtain a SOC 2 compliance within a year of onboarding.
Effortless Compliance and Security
What do you like best about the product?
What I like best about Secureframe is how it automates the most time-consuming parts of compliance like evidence collection, integrations, and continuous monitoring, so we can stay audit-ready without the constant manual work. It’s not just efficient, it’s also intuitive, making compliance management stress-free for both technical and non-technical team members.
Ask ChatGPT
Ask ChatGPT
What do you dislike about the product?
The only thing I would like to see improved in Secureframe is even more customization in reporting and dashboards, so we can tailor the view to our specific audit and internal tracking needs. That said, the current features are already robust and highly effective.
Ask ChatGPT
Ask ChatGPT
What problems is the product solving and how is that benefiting you?
Secureframe is solving the challenge of managing complex compliance requirements and ongoing security monitoring without the heavy manual workload. It automates evidence collection, integrates seamlessly with our existing tools, and continuously monitors our systems, which means we’re always audit-ready. This saves us significant time, reduces stress during audits, and gives us confidence that our compliance and security posture remain strong year-round.
Easy to use and very helpful platform
What do you like best about the product?
The platform is user-friendly and really useful for getting your environment ready to meet security framework requirements. Secureframe offers guidance for multiple frameworks and tons of integrations that are simple to set up and link with your systems. The customer support team is great, they responded quickly whenever I had questions and gave us a lot of help.
What do you dislike about the product?
I do not have anything to complain about Secureframe.
What problems is the product solving and how is that benefiting you?
Secureframe automatically collects evidence from our systems, keeps track of controls, and alerts us to anything that needs attention.
Makes security simple
What do you like best about the product?
One thing I really like is how easy it is to see any security issues or vulnerabilities across all the stuff we use like GCP, GitHub, our internal API endpoints, servers, all of it. We deal with a lot of client data so staying secure is huge for us, and it basically keeps an eye on everything to make sure it meets the right standards. I also like the daily summary emails. They’re quick to scan and I can tell right away if there’s something I need to jump on.
What do you dislike about the product?
The daily summaries are great, but I wish notifications could be a bit more “right now.” Like if a test fails or a vulnerability pops up, I’d rather know on the spot instead of waiting until the next day’s email. It’s not a dealbreaker, but it would make it even better.
What problems is the product solving and how is that benefiting you?
It gives us a clear view into security-related vulnerabilities so we can jump on them quickly and get them fixed before they become a real problem. It’s also helped us streamline our security training process internally — everyone gets the right training at the right time without us having to chase people down or manually track completions.
Being SOC 2 certified, this all ties back to building and maintaining trust with our clients. It makes it clear we take security seriously and have the processes in place to prove it. On top of that, it makes it easier to stay on top of vendor risk assessments, manage compliance tasks, and keep all our documentation in one place so we’re not scrambling when it’s audit time.
Being SOC 2 certified, this all ties back to building and maintaining trust with our clients. It makes it clear we take security seriously and have the processes in place to prove it. On top of that, it makes it easier to stay on top of vendor risk assessments, manage compliance tasks, and keep all our documentation in one place so we’re not scrambling when it’s audit time.
Personalized Service
What do you like best about the product?
Our contacts have been consistent for years and they are fast to respond whenever we have inquiries. They make it very easy to evaluate frameworks and try new product features. They clearly prioritize customer success and long-term relationships over nickel and diming customers.
What do you dislike about the product?
Navigation can be a little cumbersome if you aren't in the app regularly.
What problems is the product solving and how is that benefiting you?
General compliance for our audit frameworks. Easily allows auditors to engage with and request evidence. Allows us to quickly evaluate overlap with other frameworks.
Our DevOps team loves Secureframe
What do you like best about the product?
Their dashboard makes it easy to see compliance issues at a glance. We can determine where we're falling short and assign owners. Additionally whenever we do our yearly audits, our auditors have access to our Secureframe dashboard making the process seamless.
What do you dislike about the product?
Nothing bad to say - we've been a customer + fan for years.
What problems is the product solving and how is that benefiting you?
Secureframe provides us compliance awareness and readiness, strengthening our security posture and expediting our annual certification process with our auditors.
Efficient SOC 2 Type 1 Audit Guidance
What do you like best about the product?
Secureframe’s team is extremely helpful and responsive. They provide clear guidance, actionable recommendations, and make the entire SOC 2 audit process easy to follow. Their platform is intuitive and keeps everything well-organized.
What do you dislike about the product?
So far, our experience has been very positive. If anything, some automated reminders can be a bit frequent, but overall, the support and platform outweigh this minor issue.
What problems is the product solving and how is that benefiting you?
Secureframe is helping us streamline the SOC 2 Type 1 compliance process at CircleBlack. Their team provides clear, actionable guidance on what controls need attention, what specific evidence is required, and how to address any test failures. One of the biggest time-savers is that we don’t need to re-upload evidence that’s already been provided — the team reviews what's in place and only asks for what’s actually needed. This clarity and efficiency make it much easier to stay on track and prepare confidently for our audit.
showing 661 - 670