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Great customer service
What do you like best about the product?
Secureframe has helped us complete several compliance frameworks. Their knowledge and guidance helped us with this achievement. They are also really responsive to questions and suggestions on how they can make their platform better.
What do you dislike about the product?
Secureframe seems to work on constantly improving their platform. The only downside is it sometimes isn't fast enough.
What problems is the product solving and how is that benefiting you?
Secureframe is putting a lot of information in one place. That is really helpful not only for internal visibility but also when the auditor needs to review whether we meet the controls for the applicable framework.
Comfortable and very useful platform
What do you like best about the product?
Excellent platform to have all the policies grouped together, very easy to access and very easy to find quickly what you are looking for.
What do you dislike about the product?
What I liked the least was the number of reminders I received if I had any pending task.
What problems is the product solving and how is that benefiting you?
With Secureframe we ensure that the company complies with GDPR requirements, as well as having the internal policies properly updated and seeing that the company has all of them up to date. Also in case of doubt I know where to go to check the policy that applies.
Brilliant way to get PCI DSS compliant fast
What do you like best about the product?
SecureFrame helpt me to see what actions I had to take to become PCI DSS compliant. All these actions are presented in dashboards where I can see tasks to be done and track progress. It also provides wizards and tools to help set/optimise the configuration for logging and security in AWS and Azure. All this helps me achieve my compliance goal fast. It also gives me a score to show how much ground we have covered for other certifications.
What do you dislike about the product?
Because of the number of different tasks and the complexity of the actions of some, the dashboards were sometimes overwhelming
What problems is the product solving and how is that benefiting you?
When you start getting certified as PCI DSS Compliant for the first time, it feels complex and overwhelming. SecureFrame breaks it down into small tasks and gives me an overview of what must be done. This gives me the confidence we are taking the right steps and are making progress.
Comprehensive and thorough.
What do you like best about the product?
Very comprehensive, detailed oriented and organized.
What do you dislike about the product?
A little bit of a learning curve to navigate around, especially as a user.
What problems is the product solving and how is that benefiting you?
They got us SOC2 compliance!
Smooth Easy to Follow Process
What do you like best about the product?
I appreciate the platform's ability to simplify and automate compliance processes, provide centralised visibility into compliance status, and offer a variety of security controls to help maintain a secure environment. Additionally, you may appreciate the ease of use and user-friendly interface of the Secureframe platform.
What do you dislike about the product?
limitations in customisation options provided
What problems is the product solving and how is that benefiting you?
Secureframe helps us streamline our compliance processes, reduce the time and resources required to maintain compliance, and improve our overall security posture.
By automating compliance workflows,
By automating compliance workflows,
Great integration with Cloud sotutions, excellent support and competitive price
What do you like best about the product?
What I liked most about the Secureframe dashboard was the description of how to fix the tests. This made it way more doable then reading a lot of documention (often by AWS) which can be quite challenging
What do you dislike about the product?
That every policy that employee's (or others in-scope) is shown individually in the test's section. This makes your progress jump by appr 10% everytime a new employee joins. And another thing is that the Secureframe agent does not give the correct information to the dashboard and that it sometimes doesn't run.
What problems is the product solving and how is that benefiting you?
Secureframe gives us great insights into our cloud infrastructure in terms of security. Also it helps a lot in the development and growth of Epiphany as well as some professionality towards our clients.
Overall good experience
What do you like best about the product?
Made the SOC2 audit process very smooth. Once everything was checked off on Secureframe, the audit itself was practically just a formality. Secureframe lists all requirements for the audit as well as steps to satisfy the requirements, depending on your infrastructure (for example, how to enable features in AWS that satisfy certain requirements). When requirements or resolution steps are unclear, their support team is able to provide helpful advice and guidance in a timely fashion. This was my first time going through a SOC2 audit process and it was much easier than I expected thanks to Secureframe.
What do you dislike about the product?
Not all requirements and resolution steps are as clear as they could be. There are minor integration bugs that require manual overrides (e.g. integration claims firewalls are not enabled, but they are).
What problems is the product solving and how is that benefiting you?
Secureframe helped us complete SOC2 Type 1 and 2 audits. We had no idea what the audit would entail, and Secureframe laid out all the requirements and steps for us to achieve compliance. I still don't know how it would have been possible for us to complete the audits in any reasonable timeframe (since we have zero prior experience with a SOC2 audit) had it not been for Secureframe.
Great for tracking, but takes some time to get the hang of using it
What do you like best about the product?
Helping for various forms of tracking: employees who have acknowledged policies, vendors, your progress towards tasks like GDPR compliance or SOC2. Solid templates to use to get started for GDPR compliance.
What do you dislike about the product?
Sometimes I would want to delete old evidence that I had uploaded to satisfy a test - it still stayed there sometimes, even after I had uploaded new evidence. While you could create a report based on outstanding or completed tasks, it was not always easy to read or understand the report. Version management of policies could be improved. There should be a way of tracking agreements signed with vendors within SecureFrame.
What problems is the product solving and how is that benefiting you?
Keeping organization on track to complete GDPR compliance in short period of time, with multiple employees & consultants helping out.
Easy one-stop shop for compliance
What do you like best about the product?
Multiple frameworks for compliance make life easy. Addition of test criteria and explanations of how to pass tests in 2022 supercharged compliance efforts.
What do you dislike about the product?
Had to wait on additional frameworks to be published for company's compliance.
What problems is the product solving and how is that benefiting you?
Business needed to become HIPAA, GDPR, and SOC2 compliant within two months. Doing so manually would have been a nightmare. Secureframe provided the frameworks necessary to become compliant quickly.
Made our SOC 2 a breeze
What do you like best about the product?
The most helpful part is definitely the integrations showing you exactly what you need to do. It boils everything down to a dynamic checklist so you can divide responsibilities with your team, with the pass/fail report being based on the actual state of your connected systems.
What do you dislike about the product?
Sometimes it takes a while to refresh. It can also be a little overzealous about things that have already been marked out-of-scope coming back onto the report later on, but this doesn't happen very often from what I've seen.
What problems is the product solving and how is that benefiting you?
Maintaining SOC 2 Type II so we can continue to bid enterprise business. A lot of potential clients won't even look at you as a potential vendor if you don't have some sort of security certification.
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