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Seamless Integrations and Fast Feedback, Minor Dashboard Glitch
What do you like best about the product?
I really like the integrations they have with all the tools we use at our company. The integrations automatically detect items that are out of compliance and give you instructions on how to resolve them. Once the item is addressed, Secureframe refreshes the item automatically so you also get quick feedback.
What do you dislike about the product?
There isn't anything I can say that I dislike. The only observation is that for some reason the dashboard doesn't display in my account. This might be a bug in their system.
What problems is the product solving and how is that benefiting you?
Secureframe is assisting our company in obtaining SOC2 Type II compliance.
Compliance that moves as fast as our operations
What do you like best about the product?
Secureframe's automation fits perfectly into our logistics ecosystem. It keeps every vendor, system, and policy aligned without constant follow-ups.
What do you dislike about the product?
Some integration need manual syncing after updates.
What problems is the product solving and how is that benefiting you?
It simplified vendor audits and strengthened partner confidence in our compliance process.
Effortless SOC 2 Compliance with Secureframe
What do you like best about the product?
I appreciate how easy it was to set up Secureframe. The team was very supportive and helped us smoothly migrate, making the transition straightforward. Secureframe is invaluable for us in achieving SOC 2 compliance, which is crucial for securing enterprise contracts. I find the dashboard particularly useful due to its ease of access, enhancing our user experience and making it convenient to manage our compliance requirements. Overall, Secureframe's performance has been good, and I'm already considering using it again. This positive experience makes me inclined to recommend it to others.
What do you dislike about the product?
Initially, during migration, there was a little bit of back and forth required. I would have preferred if that process was automated.
What problems is the product solving and how is that benefiting you?
Secureframe helps us achieve SOC 2 compliance, crucial for securing enterprise contracts. The platform's accessible dashboard streamlines compliance management.
User-Friendly Platform with Excellent Team
What do you like best about the product?
The team is friendly and enjoyable to work with, and the platform itself is very easy to use.
What do you dislike about the product?
Overall, I find the platform to be excellent. However, I believe it would be beneficial if the policy templates were made easier to use.
What problems is the product solving and how is that benefiting you?
Assisting us with the management of our SOC2 compliance.
All-in-One Compliance Made Easy, with Stellar Support and Room for Reporting Improvements
What do you like best about the product?
I love how easy it is to use everything is on Secureframe. An all of the above solution as someone running multiple departments, with no time for steep learning curves. The dashboard tells me the status of every compliance activity and the automatic notifications have helped my team stay on track. We’ve also used it to manage vendor assessments, which used to take days but now takesjust afew clicks. Their support team is quick to respond and they “treat you like a member of their family, not just a number,” as Perimutter put it. Their knowledgeable support team explains things in a manner that even non-technical staff can understand.
What do you dislike about the product?
There are a couple of idiosyncrasies in the reporting module — sometimes it’s too cumbersome to get custom report formatting. I want to be able to bring up data from third party integrations while being connected without needing to do any manual setup. None of this is a deal-breaker, but it would ease scaling.
What problems is the product solving and how is that benefiting you?
Before Secureframe, compliance documents were all over the place in folders. Now, it’s all in a single secure cloud workspace — from SOC 2 evidence to vendor audit trails. It cut down on back-and-forth emails, kept our audit logs clean, and made renewals so much easier. We’ve cut at least 40% off of our preparation time for compliance, and I can view high-level progress on everything with just one glance.
Effortless Compliance Automation, but Migration Takes Work
What do you like best about the product?
After handling our SOC 2 compliance at Sprinto, a transition to Secureframe was an easy choice for the automation and User Experience upgrade. The best change, from what I can see, is in the philosophy of evidence gathering. Secureframe’s technology categorizes and maps evidence from our AWS cloud and Jira instances automatically with very high accuracy, greatly lessening the time I used to spend manually reviewing in Sprinto. The dashboard is cleaner as well, which helps give our (team) an at-a-glance view of where they are in terms of compliance without a lot of distractions.
What do you dislike about the product?
The migration away from Sprinto did take some effort to trace back our controls and re-assert certain evidence. And though Secureframe’s support was useful, it was a project in its own right. Some of the policy editing features, though powerful, present a different workflow that I found a bit more difficult to get used to.
What problems is the product solving and how is that benefiting you?
The switch cured our audit-time scrambling headache. With Sprinto, we would often have to hand-hold auditors and manually bridge the gaps for context within evidences. With the increased level of automation provided by Secureframe and clearer reporting, the entire audit process is also far more predictable and less stressful. This has been a great benefit to our company by saving about 40% in internal compliance hours, enabling our IT team to apply themselves toward the support of their core AI driven QA platform.
Seamless Integration with Stellar Support
What do you like best about the product?
I've been using Secureframe for about a year to meet compliance objectives and streamline audit and risk management initiatives, which has been very beneficial. Secureframe's platform and their strong customer support, along with the available online resources, are incredibly helpful for compliance automation. The integrations work seamlessly, connecting different platforms we use to automatically pull in data for security compliance frameworks, making the setup smooth. Any challenges faced are quickly resolved thanks to the responsive and helpful Secureframe support team. Secureframe impressively solves problems relating to meeting security compliance objectives, aiding us in obtaining SOC 2 and ISO 27001 certifications by streamlining audits. It pulls data directly from platforms, performs tests, identifies issues that need resolving, and keeps us organized for audits. The breakdown of controls into individual tests aligned with our infrastructure and the step-by-step instructions are highly useful for organizing activities for the audits. I am also pleased with the seamless integration of various software like HR tools, Microsoft, Google Workspace, AWS, Azure, and other SaaS providers, which are ingested smoothly into the platform. What stands out to me is the way Secureframe's platform is organized in combination with the integration of many SaaS service providers and the great support team, making the product truly excellent.
What do you dislike about the product?
I would like to see several additional integrations. Obviously, there are lots of SaaS companies that Secureframe is able to integrate with but have not yet integrated with. Expanding these integrations would strengthen their platform.
What problems is the product solving and how is that benefiting you?
I use Secureframe to meet compliance objectives, streamline audits, and obtain SOC 2 and ISO 27001 certifications. It integrates seamlessly, pulls data automatically, identifies issues, and organizes our control environment efficiently.
Very good partner in our compliance journey.
What do you like best about the product?
I have enjoyed using Secureframe. The frameworks are clear and easy to follow in our journey towards com0pliance and certification. A big plus has been the client support and audit support they offer. Answers to my questions have been in good time and allow for a clear conversation about how to manage a compliance concern.
Integrating with our tech stack was pretty straight forward as well.
Integrating with our tech stack was pretty straight forward as well.
What do you dislike about the product?
I haven't honestly run into any glaring issues. Most concerns are quickly answered by support or our client manager.
What problems is the product solving and how is that benefiting you?
We are working towards our Soc 2 certification and GDPR compliance.
Outstanding Experience with Secureframe: Easy to Use and Excellent Support
What do you like best about the product?
Ease of Use, Ease of Implementation, Customer Support, Ease of Integration, and Number of Features.
What do you dislike about the product?
I haven't identified any downsides related to Secureframe. Overall, the software platform and staff have been outstanding.
What problems is the product solving and how is that benefiting you?
Secureframe allows me to remediate cloud security and compliance controls.
Efficient Compliance Automation with Secureframe, but Pricing and Learning Curve Are Drawbacks
What do you like best about the product?
Secureframe streamlines compliance automation with continuous monitoring that reduces manual audit prep significantly. The platform integrates seamlessly with our existing tech stack, automatically collecting evidence for SOC 2, ISO 27001, and other frameworks. The dashboard provides clear visibility into compliance status, and the implementation process is straightforward with helpful onboarding support.
What do you dislike about the product?
The pricing can be steep for smaller organizations or startups just beginning their compliance journey. Some integrations require manual configuration that isn't intuitive, and the learning curve for advanced features can be challenging without dedicated training. Occasionally, the automated evidence collection misses context-specific requirements that still need manual review, which somewhat undermines the automation promise.
What problems is the product solving and how is that benefiting you?
We use Secureframe for SOC-II (Type 2).
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