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Simplicity with above and beyond support.
What do you like best about the product?
The support from the Secureframe team is beyond amazing. Everyone is knowledgeable professional and patient. The system is easy to use and connect to other systems. MY CSM Coletta has done a fantastic job and has been an absolute pleasure to work with.
What do you dislike about the product?
The ability to edit and undo some of the changes I make in the system is missing. Although the team is quick to respond and make any adjustments. I wish I could just undo some of the changes myself such as editing an employee's email address.
What problems is the product solving and how is that benefiting you?
Secureframe has provided a simple centralized solution for meeting security standards and has outlined all the required materials needed to achieve security certifications.
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Robust SOC 2 Compliance Tool
What do you like best about the product?
We liked that all the Controls and Tests for SOC 2 were automatically imported for us, all we had to do was add in the supporting evidence. In addition many of the items automatically pass or fail based on the integrations you setup with key resources and vendors, such as Microsoft Azure, Azure DevOps, Office 365, LastPass, Slack and many more. This really simplifies the auditing for SOC 2. Many of the items include detailed descriptoipns, templates and exmaples of what is required making it easy if you are starting out on your journey to SOC 2 compliance.
The Policies function is easy to publish policies and track employee acknowledgement. The built in policy editor is maybe a little weak in terms of formatting options for example there is no way to add a table to a policy.
The Vendors area is a great place to add all the vendors we use along with bieng able to classify them and tag them with overall risk level. In addition you can add on supplemental documentation, assessments, or reports as needed.
The SecureFrame Agent is useful for traking assets and checking basic complicance with high level security settings, and makes it easy to ensure everything is as it should be.
Online support was exceelent, very fast through the online chat. Paul the support agent was very professional and answered my question right away pointing me in the right direction. 5 stars.
The Policies function is easy to publish policies and track employee acknowledgement. The built in policy editor is maybe a little weak in terms of formatting options for example there is no way to add a table to a policy.
The Vendors area is a great place to add all the vendors we use along with bieng able to classify them and tag them with overall risk level. In addition you can add on supplemental documentation, assessments, or reports as needed.
The SecureFrame Agent is useful for traking assets and checking basic complicance with high level security settings, and makes it easy to ensure everything is as it should be.
Online support was exceelent, very fast through the online chat. Paul the support agent was very professional and answered my question right away pointing me in the right direction. 5 stars.
What do you dislike about the product?
On the whole not much, as mentioned earlier the in app policy editor is very basic, it would be nicer to have some more formatting options. This could also help when adding in Descriptions or comments on items.
The dashboard is OK, it's quite basic and I'd like to be able to drill in more on metrics about outstanding items and who they are assigned to so I can see who to chase easily.
The dashboard is OK, it's quite basic and I'd like to be able to drill in more on metrics about outstanding items and who they are assigned to so I can see who to chase easily.
What problems is the product solving and how is that benefiting you?
SOC 2 Compliance is our current focus, although we may elect to add in additional frameworks down the road. Having one singular interface to manage all the controls, tests, policies, vendrs and evidence is critical to sucessful audits.
SOC2 qualification and auditing made easy at an affordable price
What do you like best about the product?
My backgound with compliance and auditing led me to believe that acquiring SOC2 Type II reporting was labor intensive and very expensive. Using traditional accounting firms was extremely time consuming for everyone, the staff, management and auditors. I was very pleased to discover SecureFrame which has proven to me that this next generation of compliance tools leverages automation and standard templates to drastically reduce the effort and cost to reach a final report.
What do you dislike about the product?
SecureFrame really shines with cloud based IT systems where their automation simplifies the onboarding of evidence, running on premise bare metal systems is less efficient from an audit automation perspective.
What problems is the product solving and how is that benefiting you?
SOC2 Type II reports offer strategic business value both to our investors and our clients, proving our security maturity and helping us grow our business while effectively managing risk. SecureFrame keeps the costs far more afforable than traditional means. We spend less staff time collecting evidence, we spend less money on the actual audits and less cost of achieving readiness.
Spear AI CMMC certification
What do you like best about the product?
Secureframe's customer service is exceptional. They are proactive, professional and part of your team.
What do you dislike about the product?
The platform is still evolving. There are occasionally still issues.
What problems is the product solving and how is that benefiting you?
Getting Spear AI organized to work towards CMMC certification. Tracking Spear AI's progress and helping us acclerate progress.
We have had a great experience with Secureframe.
What do you like best about the product?
Secureframe has allowed us to streamline our ISO processes and ensure that our policies and proceedures are kept up to date.
What do you dislike about the product?
I cant really fault Secureframe for anything.
What problems is the product solving and how is that benefiting you?
Compliance efficiencies and client risk and security assessments.
Very impressed with Secureframe
What do you like best about the product?
I really like the mapping Secureframe does to the different compliance frameworks. The portal is intuitive and easy to use. Likewise, Secureframe makes available security awareness training and policy lifecycle management.
What do you dislike about the product?
While the Secureframe policy and plan templates are strong, it is still up to the Secureframe customer to put in place the processes, controls, and validating methods to comply with the policies.
What problems is the product solving and how is that benefiting you?
Secureframe is a one-stop shop to prepare for SOC 2 compliance. The portal also offers some of the necessary controls (TPRM, Security Awareness, Policy Acceptance, etc.) that challenge many companies.
Great product that saves a lot of time
What do you like best about the product?
Saves time for my team to be busy with other things that need their attention.
What do you dislike about the product?
Bugs, sometimes it shoes that we failed a test that we didn't for example.
What problems is the product solving and how is that benefiting you?
Soc2
Love working with Secureframe!
What do you like best about the product?
They make the process so much easier and they have the best people!
What do you dislike about the product?
Really nothing, they have been excellent partners for us
What problems is the product solving and how is that benefiting you?
Helping out business get SOC2 compliant
So knowledgeable and helpful!
What do you like best about the product?
The customer service is next level. So helpful, and their compliance experts know the frameworks inside and out.
What do you dislike about the product?
We love the platform and the team. Nothing we dislike
What problems is the product solving and how is that benefiting you?
SOC2 automation
Great services offerings and excellent customer support
What do you like best about the product?
They provide excellent applications for SOC2 compliance when it is most important
What do you dislike about the product?
Expensive for startups when going to get ready
What problems is the product solving and how is that benefiting you?
Getting SOC2 compliance for our company
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