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Easier preparation for security audit
What do you like best about the product?
Straight forward communication and extensive knowledge of their employees.
What do you dislike about the product?
Nothing to dislike so far, everything has been as expected or better.
What problems is the product solving and how is that benefiting you?
Secureframe is helping us with preparations for security compliance audit.
Streamlined compliance implementation and support
What do you like best about the product?
Navigating compliance frameworks can be a daunting task for most organization. Secureframe breaks it down in to easy manageable steps. Each control of Secureframe is mapped to a clearly defined task(s). The platform polls the necessary information from several key platforms to automatically check for compliance on those platforms.
What do you dislike about the product?
This can become a better platform if there are periodic/ad-hoc reminders for tests which are failing for specific owners. This could be achieved with something as simple as an email getting sent out to a specific person if a test fails.
What problems is the product solving and how is that benefiting you?
Secureframe excels at automating and polling the necessary information from cloud platforms to check for compliance. For the failing tests, it clearly gives direction on how to resolve them.
Solid auditing platform that is easy to use.
What do you like best about the product?
Secureframe gives our team a centralized place to view where we are in our progress toward SOC II compliance. It is very user-friendly and provides all the tools a team needs to start their journey toward their compliance framework of choice.
What do you dislike about the product?
Overall, the Secureframe platform has been stable and relatively bug-free. My only major complaint is that some things aren't explained well in the UI. For example, user accounts that have been deactivated still show in the UI without explanation. The customer support team has been great working on issues like this but it has led to some wasted cycles looking into accounts that no longer exist but are present in the dashboard for auditing purposes.
What problems is the product solving and how is that benefiting you?
Secureframe is providing us with a centralized auditing platform for all our of compliance and GRC efforts. Packaging a robust vendor management system with a GRC platform put them above most other platforms we looked at.
Secureframe Streamlines Annual SOC 2 Compliance Audits
What do you like best about the product?
We really like how Secureframe integrates with all our key platforms: Okta (identity and access management), Kandji (MDM), JustWorks (HRIS), Google Workspace (email, and collaboration), and Vetty (background checks). Thanks to these integrations, as well as prior work we did for our SOC 2 audit last year, approximately 130 out of 198 SOC 2 compliance tasks in Secureframe this year passed without any work required on our end.
Additionally, the Vendors tab in Secureframe makes it easy to track annual vendor reviews for all the SAAS tools we use. The tool allows you to designate the type of vendor and data they process, upload compliance documentation for the vendor (SOC 2 Type I/II, ISO 27001), and mark the date of engagement and date of last review for a vendor. Based on the data you input, Secureframe will calculate a recommended risk level associated with the vendor. This data then automatically feeds into a compliance task that will automatically pass if you’ve completed all your vendor reviews and marked the date of last review to be within the last year.
Additionally, the Vendors tab in Secureframe makes it easy to track annual vendor reviews for all the SAAS tools we use. The tool allows you to designate the type of vendor and data they process, upload compliance documentation for the vendor (SOC 2 Type I/II, ISO 27001), and mark the date of engagement and date of last review for a vendor. Based on the data you input, Secureframe will calculate a recommended risk level associated with the vendor. This data then automatically feeds into a compliance task that will automatically pass if you’ve completed all your vendor reviews and marked the date of last review to be within the last year.
What do you dislike about the product?
Compliance tests tied to certain systems, such as Google Cloud Platform (GCP), Jira, and GitHub may require more work on your end to ensure passage. This is to be expected because these are complex systems, and they require work on your end to ensure all your resources are properly tagged and secured. However, it can sometimes be tricky to get everything configured correctly in these systems, and you may have to write exceptions to pass certain tests.
If you ever get stuck, contact your Customer Success Manager, as they can help guide you through resolving many of these issues.
If you ever get stuck, contact your Customer Success Manager, as they can help guide you through resolving many of these issues.
What problems is the product solving and how is that benefiting you?
Secureframe streamlines the process of completing our annual SOC 2 compliance audits. By integrating with most of our key systems, they remove the need for us to manually document the compliance of many of our systems to our auditors, which saves us a lot of time.
While Secureframe is not a perfect solution, we really appreciate their willingness to work with us, listen to our feedback, and improve their product based on it over time.
To get the most out of your partnership with Secureframe, it is beneficial to maintain communication with your Customer Success Manager and Renewals Manager early on. This will allow you to openly communicate feedback, gain valuable knowledge on how to best use the platform, and ensure you remain aligned when it comes time to renew and continue your partnership.
While Secureframe is not a perfect solution, we really appreciate their willingness to work with us, listen to our feedback, and improve their product based on it over time.
To get the most out of your partnership with Secureframe, it is beneficial to maintain communication with your Customer Success Manager and Renewals Manager early on. This will allow you to openly communicate feedback, gain valuable knowledge on how to best use the platform, and ensure you remain aligned when it comes time to renew and continue your partnership.
Compliance Made Easy
What do you like best about the product?
I appreciate Secureframe's ease of use, how clearly it lays out what's needed for each compliance framework, and the fact that I have a single place where I can keep track of our evidence. I also love how responsive their team has been with questions and feedback, and that they partner with our auditors to make the audit process incredibly smooth.
What do you dislike about the product?
Nothing major. We occasionally run into small snags with the software, but their support team and our account rep respond very quickly anytime we encounter something we're not sure is correct. They've also made several improvements to the software since we started working with them, indicating they take feedback, functionality, and user experience seriously.
What problems is the product solving and how is that benefiting you?
Secureframe is making it easier to manage the process of achieving security and compliance certifications and attestations. We have used them to become both SOC and HIPAA compliant, and in an organization where our resources are limited and we don't have a large team to handle this undertaking, I'm not sure we'd have been able to do it otherwise.
The best security compliance management and automation tool.
What do you like best about the product?
The other product integration, help document and automated policy template.
What do you dislike about the product?
Sometimes test cases are not listed correctly. Other than this, everything is working great.
What problems is the product solving and how is that benefiting you?
It's helped me to comply with industry standards and regulations such as SOC 2 and ISO 27001. It also simplifies and automates the compliance process, making achieving and maintaining compliance easier.
SecureFrame ISO Review
What do you like best about the product?
So far SecureFrame has been great with helping to get us ISO ready!
What do you dislike about the product?
There's nothing to dislike, they are very fast with responses, and everything else is pretty straight-forward.
What problems is the product solving and how is that benefiting you?
They are helping us organise and maker sure everything is straight for our ISO Security Compliance.
Convenient, organized help throughout security certification process
What do you like best about the product?
I love the easy-to-follow UI and the way everything is organized; I also like periodic task reminders and the colorful dashboard that lets you see what tests are failing and what action items need to be addressed. It's very convenient for some Secureframe to already have SOC2 or other certifications for some of the larger third-party vendors we use. It'd be ideal if they had these for all the vendors, but I recognize the difficulty. Secureframe's support and agents are also easy to reach, and they frequently provide office hours or meeting opportunities for us to discuss things. The product and services provided by SecureFrame helped us get our SOC2 Type I and II certifications in a much more streamlined and convenient way.
Update: The service I've received has been consistently good, with extremely dedicated agents helping to solve any problem quickly!
Update: The service I've received has been consistently good, with extremely dedicated agents helping to solve any problem quickly!
What do you dislike about the product?
Edit: Previously I'd said the updates caused confusion, but that hasn't been an issue this year! The only possible bug is that some error notifications persist even after they've been fixed, but those are small things.
What problems is the product solving and how is that benefiting you?
Having SOC2 compliance helps us ensure our software is compliant with the security requirements of our customers as well as enforcing rigor in our own risk management. Secureframe organizes everything we need, prepares us for audits, and regularly reminds us to take care of our security tasks.
Secureframe Review
What do you like best about the product?
Secureframe is a cybersecurity and compliance automation platform that helps businesses streamline their security and compliance processes. Here are some aspects that are commonly appreciated about Secureframe. Compliance Simplification, Time and Cost Savings,Real-Time Monitoring and Alerts,Vendor Risk Management,Collaborative Workflows
What do you dislike about the product?
otential limitations or considerations associated with Secureframe.Dependency on the Platform,Learning Curve,Customization Limitations,False Positives/Negatives
What problems is the product solving and how is that benefiting you?
Secureframe is primarily designed to solve the challenges associated with cybersecurity and compliance for businesses. By providing a comprehensive platform for automating and streamlining security and compliance processes, Secureframe aims to address several common problems: Complex Compliance Requirements,Resource Intensive Tasks,Vendor Risk Assessment
Automate your Security Audits with Secureframe - Highly Recommended
What do you like best about the product?
robust features/integrations
Easy to navigate UI/UX
Comprehensive Compliance Coverage
Expert Guidance and Support (Secureframe team and their marketplace)
Easy to navigate UI/UX
Comprehensive Compliance Coverage
Expert Guidance and Support (Secureframe team and their marketplace)
What do you dislike about the product?
My only request, not a con, they did not have our auditor in the marketplace.
What problems is the product solving and how is that benefiting you?
Secureframe helped us automate our security audit processes, offering a comprehensive, user-friendly, and efficient solution. The benefit we gained from this solution was one place to monitor and prepare for audits. Whether you are a small startup or a large enterprise, Secureframe is the go-to platform for simplifying and strengthening your security audits by doing internal audit preparedness to evaluate.
Highly recommend this to my fellow professionals!
Highly recommend this to my fellow professionals!
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